Samsung HMXW300YNX user manual Symptoms and Solutions, Power, Display

Page 98

Troubleshooting

SYMPTOMS AND SOLUTIONS

If these solutions do not resolve your problem, contact your nearest Samsung authorized service center.

Power

Symptom

Explanation/Solution

The product does not turn on.

The internal battery may be discharged.

Charge the battery.

 

 

 

 

Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the product

The power turns off automatically.

turns off automatically (Auto Power Off). To disable this option, change the setting of

Auto Power Off to Off. ¬page 72

 

 

The battery is almost exhausted. Charge the battery.

 

 

 

Unplug the built-in USB plug, and connect the power supply to the product again before

Power cannot be turned off.

turning it on.

 

Press the [RESET] button. ¬page 17

 

 

 

The temperature where you are recording is too low.

The battery discharges quickly.

The battery is not fully charged. Charge the battery again.

The battery has reached the end of its lifespan and cannot be recharged.

 

 

Contact your local Samsung dealer.

 

 

Display

Symptom

Explanation/Solution

The TV screen or LCD display has distorted

This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice

images or has stripes at the top/bottom or

versa. For more details, see the display specifications. ¬page 77

on the left/right.

 

 

 

Unknown indicator appears on the screen.

A warning indicator or message appears on the screen. ¬pages 87~89

 

 

An afterimage remains on the LCD screen.

This occurs if you disconnect the built-in USB plug before turning the power off.

 

 

The image on the LCD screen looks dark.

Ambient light is too bright. Adjust the brightness of the LCD. ¬page 70

 

 

Appendixes 90

Image 98
Contents User Caring for water/dust/shock-proof capability Caring for water/dust/shock-proof capability Using the product under/near water Cleaning after using the product under/near water Important safety instructions Vii Viii User Installer Caution Important Information on USE Safety WarningsPrecautions Before using this product Proper recording etiquetteSafety information Safety information Safety information Safety information Contents Contents Quick start guide Get readyUsing Underwater mode Quick start guidePlay back videos or photos Sharing videos/photos on Web sites Double-click the file you would like to play backGetting Started UnderwaterWhats Included with Your Product Check your accessoriesGetting to know the product Model name ColorRear/Left Getting to know the productLocation of Controls Front/Right/Bottom Top of the LCD screen Video recording modeIdentifying the Screen Displays Right of the LCD screenPhoto recording mode 9999Top of the LCD screen Center of the LCD screen Video playback mode Thumbnail viewVideo playback mode Single view Photo playback mode Thumbnail view Photo playback mode Single viewGetting ready to start recording Charging the BatteryBattery for this product is built into the product Getting ready to start recording Checking the Battery StateBattery level display To check the charging stateContinuous recording without zoom Available running time for the batteryAbout the battery INSERTING/EJECTING a Memory Card not Supplied To insert a memory card To eject a memory cardCompatible memory cards Selecting a Suitable Memory Card not SuppliedHandling a memory card Usable memory cardUsing the memory card adaptor Recordable number of photos Recordable Time and CapacityRecording time available for video in minutes Basic operation of the product Setting the DATE/TIME for the First TimeWhen using this product for the first time Turning Your Product ON/OFFBasic operation of the product Setting the Operation ModesUsing the Zoom T / W/DISPLAY / Underwater / OK REC Button Menu screenButton Video recording mode Photo recording mode Recording modePlayback mode Button Video playback mode Photo playback mode Single viewUsing the Wearable Band Chest BAND, ARM Band HMX-W350 only Switching the Information Display ModeUsing the Floating Bumper HMX-W350 only Press the Display button in the standby modePress the Menu button Menu screen appears Using the StrapSelecting the OSD Language Basic recording/playback Recording Videos Set the resolution you want before recording. ¬pageBasic recording Recording Pause/ResumeBasic recording Capturing Photos During Video Recording Understanding My Clip function Tagging Great Moments WhileRecording MY Clip Function Recording Photos Frame the subject in the LCD screen, and pressRecording with Ease for Beginners Smart Auto Using Underwater ModePress the Underwater button in the standby mode This product automatically detectsWide-angle ZoomingTo zoom out W Basic playback Changing the Playback ModeUnderstanding how to change the operation modes Icon on the LCD screen appears. The color of the My Clip Basic playbackPlaying Back Videos Search playback Adjusting the volumePlayback/Pause Skip playbackSet Play Mode to Video. ¬page Playing Back MY ClipTagging Great Moments During Playback Capturing Photos While Playing Back Video You can capture photos from a video during video playbackViewing Photos To return to the thumbnail index view, use the Share buttonZooming During Photo Playback Advanced recording/playback To exit the menu, press the Menu button Using the menu itemsHandling Menus Recording menu items Using the menu itemsMenu Items Playback menu itemsAdvanced recording Video ResolutionPhoto Resolution Advanced recording White BalanceSmart Filter Smart Filter ExamplesCases where you would typically use the Back Light function Back LightExample of the Face detection mode Face DetectionAnti-Shake DIS Use the Anti-Shake function in the following casesAdvanced playback Play ModePress the Menu button J Play Mode Videos and photos thumbnail index viewDelete Deleting files by using the Delete buttonAdvanced playback Protect UnderwaterDelete My Clip Marked file to the YouTube site Using the Share buttonShare Mark Smart BGM Smart BGM OptionTo set external songs as background music To delete the external songs in the memory cardSlide Show File Info You can enjoy a slide show with various effectsOther settings Refer to items to configure your product settingsStorage Info Setting Menu ItemsItems Default value Date/Time Set Other settingsFile No Date/Time Display LCD BrightnessAuto LCD Off Beep SoundShutter Sound Auto Power Off PC Software Video OutFormat Default Set LanguageUsing with a Windows computer Using with other devicesLearn how to connect your product to a TV or computer Viewing on a TV Screen Connecting to a TVConnecting the product to a TV’s Hdmi input Image appearance depends on the TV screen aspect ratioMain functions Using with a Windows computerWhat YOU can do with a Windows Computer System requirementsConnecting the USB plug Using with a Windows computerUsing the Intelli-studio Program To disconnect the USB plugDescription About the Intelli-studio main windowFor details, select Help Œ Help on Intelli-studio screen Playing back videos or photos Editing videos or photosSharing the videos/photos online Upload your videos directly to YouTube Using AS a Removable Storage Device Viewing the contents of storage mediaVideo file H.264 Refer to page 53 for the photo resolutionStructure of folders and files on the storage media Photo fileAppendixes 101Storage media TroubleshootingBattery Troubleshooting RecordingPlayback Read ErrorProduct has switched to the Underwater mode Underwater handlingDisplay Symptoms and SolutionsPower For about 1 hour in a cool place Start recordingCool off for ten minutes in a cool place Recording videos and displays a message on the LCD screenAn error Where you press the OK REC buttonPoint where the recorded video starts Set Beep Sound to On. ¬pagePlayback on other devices TV Adjusting the image during recordingPlayback on your product Image is out of focusConnecting to a computer Menu items are grayed out Overall operationsMenu items that cannot be used at the same time Additional information MaintenanceCleaning the product LCD screenOn TV color systems Using Your Product AbroadAdditional information NTSC-compatible countries/regionsARM USE HMX-W350 only Putting on the Chest Band right-arm first HOW to USE Chest Band HMX-W350 onlyAttaching the holder onto the chest band Glossary AF Auto FocusSpecifications Video signalWarranty Samsung Limited WarrantyCorrect disposal of batteries in this product Questions or COMMENTS? 726-7864 Challenger Road Ridgefield Park, NJ