Troubleshooting
Underwater handling
Symptom | Explanation/Solution | |
The subject on the LCD screen is not clear | • Set the underwater mode to On. ¬page 40 | |
under water. | • | Check if there are stains or foreign substances on the lens. |
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Water gets into the product. | • | Turn the power off and then contact Samsung’s Customer Care Center. |
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Overall operations
Symptom | Explanation/Solution | |||
The date and time are incorrect. | • Has the product been left unused for a long period of time? | |||
The internal battery may be discharged. ¬page 24 | ||||
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The product does not turn off or the buttons | • Press the [RESET] button to reset the product. The product |
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turns off. The Reset function does not affect the recorded |
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do not operate normally. |
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images and user settings. |
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[RESET] button
Menu items that cannot be used at the same time
Symptom
Menu items are grayed out.
Explanation/Solution
•You cannot select grayed items in the current recording/playback mode.
•If you have not inserted a memory card into the product, all functions that require a memory card (Storage Info, Format, etc.) are dimmed in the menu and you will not be able to select them.
•The following functions cannot be used in the Smart filter mode:
-Digital zoom, Video Resolution,
•You cannot select the following function in underwater mode.
-White Balance
Appendixes 95