Samsung HMXE10BNX, HMXE10WNX user manual Symptoms and Solutions, Symptom Explanation/Solution

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troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Power

Symptom

Explanation/Solution

	The camcorder does not turn on.	• Charge the battery by attaching the camcorder to a PC using the
	The camcorder does not turn on.	built-in USB plug.
		built-in USB plug.

		• Is “Auto Power Off” set to “5 Min”? If no button is pressed for
		about 5 minutes, the camcorder automatically turns off. To disable
	The power automatically turns off.	this option, change "Auto Power Off" to "Off."
	The power automatically turns off.	¬page 60
		¬page 60
		• The battery is almost discharged. Charge the battery by attaching
		the camcorder to a PC using the built-in USB plug.

		• The temperature is too low.
		• The battery is not fully charged. Recharge the battery.
	The battery discharges quickly.	• The battery reached the end of its lifespan and cannot be
		recharged. Contact your nearest Samsung authorized service
		center to purchase a replacement.

Display

Symptom

Explanation/Solution

The recorded image is wider or	• You should check the resolution before you record.
narrower than the original image.	¬pages 45

Unknown indicator appears on the	• A warning indicator or message appears on the screen.
screen.	¬pages 76, 77

The image on the LCD screen looks	• Ambient light is too bright. Adjust the brightness and angle of the
dark.	LCD. ¬pages 57

78

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Contents High Deﬁnition Digital Camcorder Safety Warnings PrecautionsBefore using this camcorder Important Information on USEPage Important safety instructions Ventilation Vii FCC Warning Safety information Safety information Storms.xi Xii Contents Getting Ready to Start Specifications Quick start guide You can record videos in H.264 formatRecording videos Recording photosViewing videos or photos on the LCD screen Viewing on a high deﬁnition TVSharing videos/photos on Youtube/Flickr/FaceBook Delete videos or photosChecking your accessories Optional accessoriesGetting to know the camcorder Whats Included with Your CamcorderLocation of Controls Rear & Right sideFront/Right/Bottom side Video Record mode Identifying the Screen DisplaysPhoto Record mode 99Min 9999Video play mode Thumbnail View Video play mode Single ViewPhoto play mode Thumbnail View Photo play mode Single ViewInserting the battery Ejecting the battery Using the BatteryGetting started Charging the battery Checking the Battery State Battery level displayCharging CHG indicator To check the charging stateAvailable running time for the battery About the battery1080/30P 720/30P Continuous recording time Playback time Continuous Recording without zoomMaintaining the battery About the battery lifeBasic operation of the camcorder Turning Your Camcorder ON/OFFSetting the Operating Modes Mode button Play tabUsing the Touch Panel Built-in rechargeable battery Rst time settingsCharging the built-in rechargeable battery Selecting the OSD Language Submenu itemsINSERTING/EJECTING a Memory Card not Supplied Getting ready to start recordingTo insert a memory card To eject a memory card Selecting a Suitable Memory Card not Supplied Compatible memory cardsMicro Sdhc Micro Secure Digital High Capacity cards Common cautions for memory cardsHandling a memory card Recordable time for videos Recordable Time and CapacityRecordable number of photos Using the Hand Strap Using the LensBasic recording Recording VideosPage Recording Photos Icon appears on the screenCapturing Photos During Video Recording Dual Recording Zooming in and OUT To zoomChanging the Playback Mode Basic playbackUsing the Touch Screen Playing VideosTo adjust the volume during video playback Volume control bar appears on the screenVarious playback operations Playback / Pause X/ ZZSearch playback WW Skip playbackViewing Photos To return to the thumbnails, touch the Return tabViewing a slide show Touch the Slide Show tab during photo playbackUsing the Menu TAB in the Record Mode Using the Menu Tab An ExampleAdvanced recording Recording Menu ItemsVideo Resolution Photo Resolution Smart Filter Smart Filter Examples Panorama mode example PanoramaQuick View Images as soon as the recording is ﬁnishedAdvanced playback Using the Menu TAB in the Play ModePlayback Menu Items Deleting Files You can erase your recordings one by one, or all at onceProtection from Accidental Erasure Share Mark System setting Using the Setting Menu TABSetting Menu Items Storage InfoFile No Date/Time SetDate/Time Display LCD BrightnessOff Disables the function Auto LCD OffBeep Sound Shutter SoundAuto Power Off Off The camcorder does not turn off automaticallyPC Software Format Default Set LanguageUsing the Demo function DemoMain functions What YOU can do with a Windows ComputerSystem requirements Using the Intelli-studio Program Using with a Windows computerConnecting the USB plug About the Intelli-studio main window Playing back videos or photos Editing videos or photosSharing the videos/photos online Using with a Windows computer Installing Intelli-studio on a Windows computer Using AS a Removable Storage Device Viewing the contents of the storage mediaStructure of folders and ﬁles on the storage media Video ﬁle H.264 Photo ﬁle Image formatConnecting to a TV Connecting to other devicesUsing a mini Hdmi cable not supplied TV Image Displays Understanding the Hdmi cableTroubleshooting Message Icon Informs that ActionRecording Symptoms and Solutions Symptom Explanation/SolutionOperable Recording stops Or delete unnecessary ﬁles Automatically Symptom Connecting to a computer General operations LCD screen MaintenanceLens Using Your Camcorder Abroad On TV color systemsNTSC-compatible countries/regions PAL-compatible countries/regionsSpeciﬁcations NtscWarranty Samsung Limited WarrantyQuestions or COMMENTS?