Troubleshooting
Problem |
| Possible solutions |
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DISPLAY IS UNCLEAR | To stabilize and clarify your display, use the AUTO ADJUST function or | |
AND UNSTABLE | change the resolution to the display’s optimal setting 1920 X 1080 at | |
| 60Hz, then AUTO ADJUST. | |
| Make sure you switched to the correct source. Check both sources to | |
THERE IS NO LCD | see video is on the other source. Check your video cable. It might be | |
DISPLAY or SCREEN | corrupt. Swap out the video cable for another one to see if the monitor | |
SAYS NO VIDEO | will work. Check your power plug. See if it is fully plugged in on both | |
| the monitor and the wall. | |
| If you have a CRT monitor, please connect the CRT monitor to the | |
MONITOR SAYS | computer and change the refresh rate down to 60Hz via your video | |
“SIGNAL OUT OF | card’s display settings menu. After the setting of 60Hz has been | |
RANGE” | change you can then use the LCD on the computer. | |
| 1. | To change the setting go to display settings by right clicking |
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| on your desktop with nothing selected. Choose the |
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| PROPERTIES option. |
| 2. | Click on the SETTINGS tab, verify the resolution is NOT |
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| higher than 1920x1080, and click on the ADVANCED |
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| button. |
| 3. | Click on the MONITOR tab and change the refresh rate to |
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| 60Hz. |
| 4. | Click on OK |
If you do NOT have a CRT monitor or it’s already broken, please make sure both the X246 monitor and your computer is turned off.
1.Turn on the LCD and the computer.
2.While the computer is turned on, press the “F8” key on your keyboard continuously until a selection menu appears and select the “Safe Mode” option.
3.When you’ve entered Safe Mode please uninstall any video card driver and monitor driver by using either the “Add / Remove Programs” icon or going into “System
4.Properties” and manually removing anything under “Monitors” and “Display Adapters”. After removing all the drivers, please reboot your computer and you should be able to see windows. Please install your monitor driver first, then your video card driver. Please remember to make sure your refresh rate should be at 60Hz.
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