Samsung SDC-311 SERIES, SDC-241 SERIES instruction manual Troubleshooting, Problem Solution

Page 11

Troubleshooting

If you have trouble operating your camera, refer to the following. If the guidelines do not enable you to solve the problem, contact an authorized technician.

Problem

Solution

 

 

 

• Check that the power cord and line connection

 

between the camera and monitor are made

 

properly.

Nothing appears on the

 

screen.

• Check that the DC/VIDEO selection switch on the

 

rear of the camera is set to a proper position

 

according to the type of your auto iris lens.

 

 

The image on the screen

Check that you have set ESC feature

is dark.

 

 

 

The image on the screen

• Check if the lens are stained. If

dirty, clean the lens with soft,

is dim.

clean cloth.

 

 

 

The camera is not work

• Check that you have connected the

properly, and the surface

camera to a proper power.

of the camera case is hot.

 

 

 

Problem

Solution

 

 

The color of the picture is not

• Check that you have properly set White Balance

matched.

Control Mode.

 

 

The contrast on the screen

• Adjust the contrast feature of the monitor.

 

is too weak.

• If the camera is exposed under too strong light,

 

change the camera position.

 

 

 

• Does the camera face to directly to the sun or

 

fluorescent lighting?

The image on the screen

Change the camera position.

flickers.

• Check that the DC/VIDEO selection switch on

 

the rear of the camera set to a proper position

 

according to the type of your auto iris lens.

 

 

 

• Check that you have used 50Hz (PAL models),

The image on the screen is

60Hz(NTSC models) the linelock synchronization

distorted.

mode cannot be used.

 

Use the Synchronization Mode to INT mode.

 

 

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COLOR CCD CAMERA

COLOR CCD CAMERA

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Image 11 Samsung SDC-311 SERIES, SDC-241 SERIES instruction manual Troubleshooting, Problem Solution
Contents SDC-311 Series SDC-241 Series SDC-311NA Features Contents Do not install the camera in extreme temperature conditions PrecautionsTripod Mounting Hole Bottom FrontAC type DC type BackConnection Installing Auto Iris LensLens Case of mounting a CS-mount lens Installing C/CS-Mount lensConnecting to Power Connecting to MonitorESC BLC ATW Video INT Menu SetupProblem Solution TroubleshootingSpecifications