Toshiba IK-WD12A user manual Troubleshooting

Page 110

Troubleshooting

Reboot and restore

If an operational problem occurred in the camera, please refer to the Reboot and Restore function on page 16.

!Restoring the factory defaults will erase any previous settings.

Audio

When using multiple network cameras, restart Internet Explorer each time you switch

the camera. Using the same Internet Explorer session for the multiple cameras may transmit multiple camera's audio.

External Microphone

The usable microphone is as follows.

Plug-in-power Condenser Microphones

φ3.5mm mini-jack

Day / Night setting

If the camera switches to night mode too early, check the light sensor. Take care not to cover the light sensor.

Recommended system requirements

Windows® XP, Windows Vista® Business, Windows 7® Professional

Internet Explorer Ver 8.0

Minimum of 2GHz CPU, 1GB RAM, and 512MB Graphics adapter

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Contents Model IK-WD12A Table of Contents 110 Introduction FCC USA-INFORMATIONTerms and Trademarks Important Safeguards AttachmentsLightning Field Installation Marking Do not aim the camera at the sun Precautions for Use DisclaimerAC Adapter Specifications Package Contents Physical Description General I/O Terminal BlockPage Status LED SD/SDHC Card and Capacity Network Deployment InstallationHardware Installation Internet Software Installation Ready to Use Accessing the Network Camera Using Web BrowsersPage Using Rtsp Players Using 3GPP-compatible Mobile Devices MPEG-4Main Host NameConfiguration Area Video Control Buttons Page Client Settings MPEG-4 Media OptionsMP4 Saving Options Configuration System SystemSystem Time DI and doManage Privilege Root PasswordSecurity Manage UserHttps Hypertext Transfer Protocol over SSL Enable HttpsCreate and Install Certificate Method Https Create self-signed certificate manually Page Page Snmp Configuration Snmp Simple Network Management ProtocolNetwork Network TypePPPoE Point-to-point over Ethernet Steps to enable the UPnPTM user interface on your computer Page Enable IPv6 Http//20010c08250000020202d1fffe0465f4 Ieee Toshiba IK-WD12A CoS the Vlan 802.1p model QoS/DSCP the DiffServ model Http Https Two way audioFTP Rtsp Streaming Page Ddns Dynamic domain name service DdnsAccess List General SettingsFilter Administrator IP address IP address 192.168.2.x will be bolckedVideo Settings Audio and VideoOptions of Video Advanced Mode 2010/01/15 Privacy Mask Sensor Settings Advanced Mode Check Enable this profile Viewing Window Advanced Mode Stream Cropped image Page Page Day/Night Settings Audio Settings Motion Detection Percentage = 30% Page Check Enable camera tampering detection Camera Tampering DetectionCamera Control Preset Positions Patrol Settings Home page in E-PTZ Mode Logo Homepage LayoutPreview Theme Options Page Event Settings ApplicationPage Trigger Event Schedule Page Page Server Settings Server TypePage Page Media Settings Media TypeVideo20100115100341 Page Format is HH 24r Recording Settings RecordingRecording Settings 100 Local Storage SD Card ManagementSearching and Viewing the Records Click to adjust the image size Search Results104 Remote Log System LogView Parameters Current LogRestore MaintenanceReboot Export / Upload Files Upgrade Firmware 109 Troubleshooting Specifications JPEG, MPEG4112 Appearance Diagram Technology License Notice Preamble 116 117 No Warranty END of Terms and Conditions Toshiba America Information SYSTEMS, INC
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IK-WD12A specifications

The Toshiba IK-WD12A is a high-performance network camera designed to meet the surveillance needs of a variety of environments, including commercial, industrial, and retail settings. This model stands out in the competitive market of IP cameras due to its robust set of features and advanced technologies, making it a reliable choice for users seeking security solutions.

One of the primary features of the IK-WD12A is its high-definition video resolution. With the capability to deliver up to 720p (1280x720) video, this camera ensures clear and detailed images, allowing for effective monitoring and identification of subjects. The camera's 1/4-inch CMOS sensor is designed to perform well under different lighting conditions, making it suitable for both day and night surveillance.

Another key characteristic of the IK-WD12A is its wide dynamic range (WDR) technology. This feature enhances image quality in scenes with varying light levels, preventing overexposure and underexposure. As a result, users can expect consistent and clear video footage in challenging lighting conditions, such as during dawn or dusk when the contrast between shadows and bright light can be significant.

The Toshiba IK-WD12A is equipped with multiple streaming capabilities, allowing users to access video feeds simultaneously on different devices. This is particularly useful for security personnel who may need to monitor several locations at once. The camera supports H.264 compression, which reduces file sizes while maintaining video quality, ensuring efficient storage and bandwidth usage.

Another significant advantage of the IK-WD12A is its ease of installation and integration into existing security systems. The camera is compatible with various network protocols and can be easily connected to a range of software platforms, enabling users to customize their surveillance setup according to their needs.

In terms of design, the IK-WD12A is compact and versatile, making it suitable for both indoor and outdoor applications. Its sturdy construction is resistant to harsh environmental conditions, ensuring reliable operation even in challenging settings.

Overall, the Toshiba IK-WD12A network camera combines high-quality video performance, advanced imaging technologies, and user-friendly features, making it a solid choice for those looking to enhance their security infrastructure.