Samsung HZ50W Flash does not fire, Incorrect date and time is displayed, Images dont play back

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Before contacting a service center

The flash does not fire

Flash off mode has been selected

Disengage flash off mode

The camera mode can't use the flash

Refer to the FLASH instructions. (p.41)

Incorrect date and time is displayed

The date and time have been set incorrectly or the camera has adopted the default settings

Reset the date and time.

The camera buttons do not operate

The camera has malfunctioned.

Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera. The memory card format is incorrect.

Re-format the memory card

The images don't play back

Incorrect file name (Violation of DCF format)

Do not change the image file name

Color of image is different to the original scene

White balance or effect setting is incorrect

Select the appropriate White balance and effect

Images are too bright

Exposure is excessive

Reset exposure compensation

No image on external screen

The external screen has not been connected properly to the camera Check the connection cables

There are incorrect files on the memory card Insert a memory card that has correct files

The [Removable Disk] file does not appear in my computer’s file system.

The cable connection is incorrect Check the connection

The camera is off Turn the camera on

The operating system is not Windows XP, Vista, 7 / Mac OS 10.4. Alternatively the PC does not support USB

Install Windows XP, Vista, 7 on a PC or Mac OS 10.4 or later on a computer that supports USB

A part of the LCD screen does not occasionally turn on or a spot appears. Although the LCD screen is manufactured with high precision technology, the precision pixels are not occasionally do not light or red, white, and blue spots appear.

This phenomenon does not affect the quality of the recorded image and it is not a malfunction.

A vertical line appears on the LCD screen when taking a picture of a bright object.

If a subject is reflecting a very bright light, a gray, black, red, or purple vertical line may appear.

This is a phenomenon called smear and it does not affect the quality of the recorded image. This is not a malfunction.

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Contents Page Instructions Getting to Know your camera002 Contents Things to Watch Out for When Taking Pictures Focus lock Setup 065 Sound menuSetup menu Volume Beep Sound Shutter sound Start up sound AF soundSettings Play 074 Starting play modeDisplay View Starting the Multi Slide ShowTransferring files to your Mac computer Using the Samsung RAW Converter116 FAQ Sold Separately System chartPackage Contents Identiﬁcation of features Front & TopAF Lamp Shutter button Zoom W Lever ThumbnailIdentification of features BackElectronic View ﬁnder EVF p.36 EVF/LCD button p.35Attach the neck strap as shown below Attaching the neck strapAttaching a lens cap to the camera When pressing the Smart Dial When turning the Smart DialBattery chamber cover BottomSelf-timer lamp Mode iconConnecting to a Power Source SLB-11A rechargeable battery SpeciﬁcationNumber of images and battery life Using the SLB-11A Using the AC Adaptor and USB CableHow to charge the rechargeable battery 015 Insert the memory card as shown Insert the battery as shownInserting the memory card Instructions on how to use the memory card Power is switched off or the memory card is removed whileCamera can use SD/SDHC Memory Cards When using the camera for the ﬁrst time Setting up the date, time, and date typeLCD screen indicator Description IconsUse the left or right button to select a sub menu How to use the menuUse the up or down button to navigate through the menus Shooting modes Starting the recording modeSelecting modes How to use the Smart Auto mode How to use the Program mode How to use the Aperture. Shutter Priority modeLeaves Macro ColorHow to use the Manual mode How to use the User Setting shooting modePress the Shutter button to capture images How to use the Nightscene modesHow to use the Beauty Shot mode Scene How to use the Scene modesSelect the Scene mode using the Mode dial. p.22 Guide How to use the Movie clip modeMovie clip size and type are listed below Recording HD High Deﬁnition movie clips Recording a movie clip without soundThings to Watch Out for When Taking Pictures Pressing the shutter button down half wayPower button You can control the camera by using the camera buttonsUsed for turning the camera’s power Focus lockZoom W/T Lever Movie clip modeShutter button Wide Zoom Diopter adjustment lever AEL/Image protection buttonFlash pop-up button You can also use the AEL button for AFLBright images or insufﬁcient exposure How to set exposure compensationExposure compensation button EVF/LCD button Using the electronic view ﬁnder EVF Menu buttonOK/AF point button Info Disp / Up buttonPress the UP/DOWN/LEFT/RIGHT buttons to shift the AF points Face Detection function, the Histogram is not availableWhen the menu is not showing, you can use the Macro / Down Macro / Down buttonHistogram/Grid Window Histogram GridHow to Set Focus Manually Mode Super ModeFlash / Left button If the ﬂash doesn’t pop up, you can not use the ﬂashFlash mode indicator Flash modes you can select, by recording mode SelectableSelf-timer / Right button Selecting the self-timer ShootingIcon Press the shutter buttonPress the Menu button in an available mode Then press the Right/OK buttonWhite balance What is color temperature? Shutter button Saves the new custom whiteFine-tuning the white balance NumbersISO 80, 100, 200, 400, 800, 1600, 3200 Green Amber Magenta BlueThis function can detect up to 10 people When the person being taken does not look at the cameraFace Detection Blink Detection Self PortraitSmile Shot Favorite faces, see Smart Face RecognitionIndicate faces that the camera Automatically registers Smart FR Edit Face ListMy Star Press the Fn button Register the faceFace Tone Photo Size / Movie SizeFace Retouch Select Face Retouch by pressing the Up/Down buttonSmart Range Mode Movie clip mode IconQuality / Frame rate Drive mode MeteringSetting AEB Exposure Ranges AEB Area Auto Focus typeA focus frame will appear Focus MarkFlash Intensity Photo Style SelectorSmart Filter Image Adjust Up/Down buttonChange the contrast by pressing Left/Right buttonThis feature minimizes camera shake when you take a picture Image StabilizationShooting AFL To preset the focus before shooting Key mappingVoice Memo You can map one of four functions to AEL buttonVoice Recording Setting audio for movie recording Setting user mode You can set the desired voice recording mode in Movie modeVoice sub menus Off Record a video without sound Record a video with soundOn Enable scene detection function Function only in the Movie clip modeDistortion compensation Smart Scene Detection Movie clip frame stabiliserSound menu Sound Setup menu Setting the Grid LineDisplay Function DescriptionYou can adjust the LCD brightness Display Bright Display SaveQuick view Sub menusSettings Formatting memoryInitialization LanguageFile name Setting up the Date / Time / Date typeTime Zone Imprinting the recording date Auto power off Sub menus Off The power off function does not operateOn* The AF lamp lights up in low light conditions Auto Focus lampAnynet+ HDMI-CEC Hdmi Size Setting the USB Selecting Video out typeStarting play mode Playing back a still imagePlaying back a movie clip It back, press the OK button againPlaying back a voice memo Movie clip capture functionOn camera movie trimming Playing back a recorded voice ﬁle 076 If you have turned on the camera by Play mode buttonSmart Album Thumbnail º / Digital Zoom í Lever Searching for or Deleting FilesTo delete an image, follow these steps Use the Up/Down button to move up or down the listPortions of the enlarged image Checking the image enlargement indiCator shown at the top left of the LCD AppearsPlay & Pause / OK button File, or a movie clipTemporarily stops playback Resumes playbackLeft / Right / Down / Menu button Delete Õ buttonSingle, 9 Playback menus are listed in the tables belowSub Menu Setting up the play back function using the LCD monitor Menu Tab Main Menu Sub Menu4X6 LayoutImage Press the Menu button EditResize Rotating an image Icon DescriptionLeft / Right button Change the R, G, or B value Press the Up/Down button to selectSeem much smaller than it actually is Make photos look like sketchesAs a new file Face Retouch Select By pressing the LeftBar appears SelectSaves the image as a new file Change the contrast by pressingPress the OK button and the camera Change the saturation by pressingPress the Menu button in playback mode ViewStarting the Multi Slide Show Start the Multi Slide ShowSetting play interval Selecting ImagesSetting Background Music File OptionsDeleting images Conﬁgure Multi Slide show effectsProtecting images Press the Fn button to save your changesFace List Edit You can add your voice to a stored still imageFiles. The number appears on the LCD screen. Use Zoom W/T LeverAppears on the thumbnail. You can Select the Size menu, and then press Right button again. The Sub-menuOK button Images to be printedCopy To Card LCD screenPictBridge Pressing the OK buttonPictBridge Print Setting PictBridge Picture SelectionPictBridge menu will appears Press the Up / Down button to select the number of printsPictBridge Reset Important notes Handling the camera Extremes in temperature may cause problems Samsung cannot be held responsible for camera malfunctionsFile Error Low BatteryCard Locked Memory FullImages are unclear Before contacting a service centerCamera power ceases while in use Flash does not fire Incorrect date and time is displayedCamera buttons do not operate Images dont play backSpeciﬁcations Specifications Power Source WeightInterface Audio Microphone StereoTransferring files to your Windows computer For Windows usersConnect your camera to your PC with the USB cable Screen Click the pop-up message Remove the USB cable On your PC, select My Computer Removable Disk Dcim 100PHOTOClick Using Intelli-studio Power Mac G3 or later For Mac usersMinimum 256MB RAM Mac OS 10.4 or higherTransferring files to your Mac computer Turn on the cameraColor Changes the color Sharpness Using the Samsung RAW ConverterAdjusts the contrast Correcting the exposure Illustration belowMode, Aperture f = Shutter Speed 1/30 sec, ISO =Editing JPEG/TIFF ﬁles the same as RAW ﬁles Saving the RAW ﬁles into Jpeg or Tiff formatFAQ Samsung Eco-mark FCC notice Model NoAddress Telephone No SAMSUNG726-7864