Samsung L310W flash does not fire, Incorrect date and time is displayed, Images don’t play back

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Before contacting a service centre

The flash does not fire.

Flash off mode has been selected. Dis-engage flash off mode.

The camera mode can’t use the flash. Refer to the FLASH instruction. (p.32-33)

Incorrect date and time is displayed

The date and time have been set incorrectly or the camera has adopted the default settings.

Reset the date and time correctly.

A card error has occurred while the memory card is in the camera.

Incorrect memory card format. Re-format the memory card.

The images don’t play back.

Incorrect file name. (Violation of DCF format) Do not change the image file name.

Colour of image is different to the original scene.

White balance or effect setting is incorrect. Select appropriate White balance and effect.

Images are too bright.

• Exposure is excessive.

Reset exposure compensation.

Image distortion appears in the picture.

The camera you have purchased uses a wide angle lens and this may cause image distortion. This is a special feature of the product.

No image on external monitor.

The external monitor has not been connected properly with the camera. Check the connection cables.

There are incorrect files in the memory card.

Insert a memory card that has correct files.

When using the PC’s explorer, the [Removable Disk] file does not show.

Cable connection is incorrect. Check the connection.

The camera is off.

Turn the camera on.

The operating system is not Windows 2000, XP, Vista / Mac OS 10.3. Alternatively the PC does not support USB.

Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that supports USB.

The camera driver is not installed.

Install a [USB Storage Driver].

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Contents Page Thank you for buying a Samsung Digital Camera InstructionsGetting to know your camera Use this camera in the following order002 Contents 043 Colour 044 Sharpness Contrast Saturation How to use the Fn menu055 Play mode button Thumbnail/ Enlargement button 004Effect button Rotating an image 005006 Software AppendixPackage Contents System chartSold Separately AF sensor/ Self-timer lamp Identification of featuresMode dial Shutter button Microphone Speaker Power button Flash Lens 008USB / AV / DC terminal 009 BackOpen Close 010 Bottom Function buttonCamera Status Lamp Self-timer lamp011 012 Connecting to a power sourceSLB-10A rechargeable battery Specification Number of images and battery life Using the SLB-10A013 Charging LED How to charge the rechargeable battery SLB-10ACharging LED of the AC Adapter 014015 Inserting the batteryBattery Inserting the memory card016 Instructions on how to use the memory card017 Label SD Secure Digital memory cardFine Normal Up/Down button When using the camera for the first timeSetting up the language 018Icons LCD monitor indicatorImage & Full Status 019Selecting modes Starting the Recording modeHow to use the Auto mode How to use the mode dialHow to use the Manual mode How to use the Program mode021 Left/Right button Using the Photo Help guide modeFunction that can be used when focusing is difficult 022How to use the Scene modes How to use the Beauty Shot mode023 Icons Scene modes Description How to use the Movie clip modeMovie clip can be recorded for up to 2hours 024025 Using Successive RecordingRecording the movie clip without sound You can record the movie clip without sound026 Things to watch out for when taking picturesPressing the Shutter button down half way 027 Power buttonUsing the Focus Lock Focus lock028 Shutter buttonZoom W / T button Tele Zoom029 Wide ZoomExamples of Function descriptions Macro / Down button030 Filming screenAuto Available focusing method, by Recording modeMode Auto macro Macro Normal 031032 Selecting the flash modeFlash / Left button Flash range033 Flash mode indicatorAvailable flash mode, by Recording mode Icon Flash mode DescriptionIcon Self-timer / Right buttonSelecting the self-timer 034035 Motion TimerMotion Timer flows are as follows. Movie Clip mode excluded Motion Icon & Self-timer lampOK button Menu / OK buttonFn button Menu buttonFn button Fn button Size How to use the Fn menu037 038 Fn button Quality / Frame rate Fn button Metering039 You can select the ISO sensitivity when taking picturesFn button ISO AEB Auto Exposure BracketingIcon White balance Description Using the Custom White BalanceFn button White balance 040Fn button Shutter Speed Setting up the Aperture ValueSetting up the Shutter Speed Fn button Exposure compensation Fn button Aperture ValueEffect button Mode Button042 Icon Color Description Effect button Image editingColour 043044 Press the E button in the Program, Manual modeSaturation Sharpness Contrast045 Using the LCD monitor to adjust the camera settingsItems indicated by are default settings Available modeFace Detection Face Detection046 047 Self PortraitSmile Shot Blink DetectionRectangular area in the center of the LCD Focus Area048 Focus Area Description049 Voice Memo Voice recording050 Pausing while recording a voice051 Scene modeStarting play mode Playing back a still imageYou can capture still images from the movie clip How to capture the movie clipPlaying back a movie clip Movie clip capture function053 On camera movie trimming Playing back a recorded voice100-0010 Playing back a voice memoImage 054Thumbnail display Using the camera buttons to set the cameraPlay mode button Thumbnail / Enlargement buttonImage size Image enlargementMaximum enlargement rate in proportion to the image size 056057 Info / Up buttonPlay & Pause / Down button Play mode, the Play & Pause / Down button works as followsLeft/Right/MENU/OK button activate the following Left / Right / Menu / OK buttonDelete button Print button13M Effect button ResizeImage Resize Types 059060 Effect button Rotating an imageEffect button Colour You can rotate the stored images by various degreesRed eye effect can be removed from the captured image Effect button Colour Effect button Image editingRed eye removal Custom colourSaturation control Face RetouchContrast control Brightness control063 Setting up the play back function using the LCD monitorMain Menu Sub Menu 064 Starting the slide showStart the slide show Slide show can start only in the Show Start menuUnique screen effects can be used for the slide show Selecting ImagesConfigure slide show effects You can select image to viewSet the slide show music Setting play intervalSetting Background Music Set the slide show play intervalYou can add your voice to a stored still image PlaybackVoice memo Protecting images068 Deleting imagesTo delete is displayed Up/Down/Left/Right button Select an image to print StandardIndex 069070 Print sizeUp/Down/Left/Right button 071 Copy To CardStart up Sound VolumeSound menu SoundSelf Portrait Shutter SoundAF Sound Beep SoundSetup menu 075 Setting up the Date / Time / Date typeDisplay LanguageDisplay Save Start up imageQuick view Display brightnessBe sure to run Format on the following types of memory card SettingsFormatting a memory Initialisation078 Recycle Bin File nameFile name Description There is an option to include DATE/TIME on still images Auto power offSub menus Off Do not want to use the Power Off function Imprinting the recording dateSelecting video out type Connecting to an external monitor080 Auto focus lamp Setting up the camera for connection to the printerConnecting the Camera to a Printer 081 PictBridgeEasy printing PictBridge PictBridge Picture Selection082 083 PictBridge Print SettingPictBridge Reset Initialises user-changed configurationsFor Windows For Macintosh Software notesSystem requirements 084085 About the softwareBe sure to check the system requirements You can visit the Samsung web-site through the internet Setting up the application software086 087 Install the software by instructions on the monitor088 Refer to page 91 Removing the removable disk Starting PC modeDisconnecting the camera and PC 089Cut cuts a selected file Copy copies files Downloading stored images090 An image file is transferred from the camera to your PCUnplug the USB cable Removing the removable diskWindows 2000/XP/Vista 091Connect the camera to your PC Samsung MasterDownloading images 092093 Image viewer You can view the stored images094 Using the USB Driver for MAC Setting up the USB Driver for MAC095 096 SpecificationsStorage 097Image Play Handling the camera Be sure to observe the following precautionsImportant notes Sand can be particularly troublesome to cameras Samsung cannot be held responsible for camera malfunctions Extremes in temperature may cause problems Do not attempt to disassemble or modify the camera 099Card Locked File ErrorLow Battery DCF Full ErrorBefore contacting a service centre Colour of image is different to the original scene flash does not fireIncorrect date and time is displayed Images don’t play backAre other USB cables connected to the PC? When using the USB hub103 CaseInstall the codec as listed below When the movie clip doesn’t play back on the PCWhen codec for play back the movie clip isn’t installed When the DirectX 9.0 or later is not installed105 Correct Disposal of This ProductIts working life 106 Correct disposal of batteries in this product