Troubleshooting
If you have trouble operating your camera, refer to the following table. If the guidelines do not enable you to solve the problem, contact an authorized technician.
Problem | Solution | |
Nothing appears on | • Please check the power connection. | |
• Please check the video signal line connection. | ||
the screen. | ||
• Please check the Brightness of Auto Iris lens. | ||
|
Problem | Solution |
|
|
The MOTION | • Please check if 'MOTION DETECTION' mode is |
DETECTION function | turned on. |
is not working. | • Please check if the MD LEVEL is too low. |
| • Please check the setting of the MD AREA. |
|
|
Colors are not quite | • Please check the 'WHITE BAL' setting. (Please refer |
right. | to page 27) |
The video image is not clear.
•Please check if the lens is clean. Please clean the lens with a clean cloth or brush.
•Please adjust the contrast feature of the monitor.
•Please make sure that the screen is not exposed directly to a bright light. Please move the camera if necessary.
The screen is flickering. | • Please check if the camera is facing directly into |
| sunlight or fluorescent light. |
|
|
L/L mode isn't able to | • Have you connected your camera to DC power |
be selected. | source? Connect it to AC power source. |
|
|
L/L mode is not | • When using DC 12V input power, 'Sync' mode is |
The screen is dark. | • Please adjust the contrast feature of the monitor. |
| • If you have an intermediate device, set the 75Ω/ |
| |
| page 21) |
| • Please adjust the brightness level of the Auto Iris |
| lens. |
| • If you take the focus of the lens, adjust the focus |
| lever of the lens. |
available. | fixed to 'INT'. |
|
|
COLOR (DAY & NIGHT) | • Please check if the AGC menu is set to the OFF |
mode is not working. | position. |
|
|
• Please check if the AGC menu is set to the OFF | |
not working. | position. |
| • Please check the limit of |
There is a problem with the camera operation. The camera surface is too hot and black stripes appear on the screen.
•Please check if an appropriate power source to the camera complies with the manufacturer's standard requirement, or if the voltage keeps changing.
COLOR DOME CAMERA 38 User’s Manual
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