Samsung A63 user manual Before contacting a service center

Before contacting a service center

Please check the following

Symptom	Causes	Remedy
	- There is low battery capacity	- Insert fresh batteries
	- An AC Power Adapter is not	- Connect an AC Power Adapter
The camera doesn t	connected
switch on	- Batteries are inserted	- Insert the batteries according to the polarity
	incorrectly with the reverse	marks (+, -)
	polarities
	- The batteries are exhausted	- Insert fresh batteries
The camera power	- The Camera is turned off	- Press the power button to reactivate camera
	automatically
ceases whilst in use
	- The Adapter plug is not	- Remove and re-insert the plug
	connected securely
Batteries drain	- The Camera is being used in	- Keep the camera in warm conditions
	low temperatures	(i.e. inside a coat or jacket) and only remove it
quickly
		in order to take images
	- There is insufficient memory	- Delete unnecessary image files
	capacity
	- The memory card has not	- Format the memory card (p.79)
	been formatted
Camera does not	- The memory card is exhausted	- Insert a new memory card
take images when	- The camera’s power is off	- Turn the camera power on
pressing the	- The batteries are exhausted	- Insert fresh batteries
Shutter button	- The memory card is locked	- Refer to [CARD LOCKED!] error message
		(p.89)
	- Batteries are inserted	- Insert the batteries according to the polarity
	incorrectly with the reverse	marks (+, -)
	polarities
The camera	- The camera was stopped due	- Remove /re-insert batteries and switch the
suddenly stops
	to a malfunction	camera on
working while in use

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