C H A P T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the prob- lem persists, please contact your local dealer or our service center. Elo Technical Support num- bers are listed on page 31 of this manual.
Solutions to Common Problems
Problem | Suggestion(s) |
The monitor does not respond | Check that the monitor’s Power Switch is on. You turn on the |
| system.Turn off the power and check the monitor’s power cord |
| and signal cable for proper connection. |
Characters on the screen are dim | Refer to the Controls and Adjustments section to adjust the brightness. |
The screen is blank | During operation, the monitor screen may automatically turn off as |
| a result of the Power Saving feature. Press any key to see if the |
| screen reappears. |
| Refer to the Controls and Adjustments section to adjust the brightness. |
OSD or power buttons don’t work | Check to see that they are not locked. See page 15. |
“Out of Range” display” | Check to see of the resolution or vertical frequency of your |
| computer is higher than that of the LCD display. |
| Reconfigure the resolution of your computer to make it less than or |
| equal to 1280 x 1024. 1280 x 1024 is optimal. See Appendix A for |
| more information on resolution. |
Touch doesn’t work | Make sure cable is securely attached at both ends. |
Power will not shut off immediately | Be sure to depress power button for five(5) seconds when powering |
| off. Unit includes integrated power down delay function. |