Checklist and Service Information

WATER HEATER MAKES SOUNDS

IMPORTANT

The installer may be able to observe and correct certain problems which might arise when the unit is put into operation or when it is re-fired after a prolonged shutdown. HOWEVER, it is recommended that only qualified servicemen, using appropriate test equipment, be allowed to service the heater.

BE SURE TO TURN OFF THE ELECTRICITY WHENEVER POSSIBLE OR APPROPRIATE WHILE CHECKING EQUIPMENT.

WARNING

FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN SERIOUS PERSONAL INJURY OR DEATH.

CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION.

VERIFY PROPER OPERATION AFTER SERVICING.

BURNER OPERATIONAL PROBLEMS

1. Refer to TROUBLESHOOTING.

NOT ENOUGH OR NO HOT WATER

1.Be certain the electrical disconnect switch serving the water heater is in the ON position.

2.Check the fuses.

•The electrical disconnect switch usually contains fuses.

3.The capacity of the heater may have been exceeded by a large demand for hot water.

•Large demands require a recovery period to restore water temperature.

4.Colder incoming water temperature will lengthen the time required to heat water to the desired temperature.

•If the heater was installed when incoming water temperature was warm, colder water creates the effect of less hot water.

5.Look for hot water wastage and leaking or open hot water faucets.

6.Sediment or lime scale may be affecting water heater operation. Refer to MAINTENANCE for details.

7.The heater’s temperature high limit sensor has activated. Reset high limit.

8.Burner may not be firing at proper rate.

•Check gas pressure. Adjust to obtain required manifold pressure.

9.Burner fan wheel may be dirty.

•Clean fan wheel with a stiff brush.

WATER IS TOO HOT

1. Refer to WATER TEMPERATURE CONTROL.

1.Sediment or lime scale accumulations cause rumbling and pounding noises when the heater is operating.

•The sounds are normal, however, the tank bottom should be cleaned. Refer to MAINTENANCE for details.

2.Some of the electrical components of the water heater make sounds which are normal.

•Contacts click or snap as the heater starts and stops.

•Transformers often hum.

WATER LEAKAGE IS SUSPECTED

1.Check to see if the water heater gate valve is tightly closed. Also check the cleanout opening for leakage.

2.The apparent leakage may be condensation which forms on cool surfaces of the heater and piping.

3.If the outlet of the relief valve is leaking it may represent:

•Excessive water pressure.

•Excessive water temperature.

•Faulty relief valve.

Excessive water pressure is the most common cause of relief valve leakage. It is often caused by a “closed system”. If a check valve is in the inlet system it will not permit the expanded hot water volume to equalize pressure with the main. The relief valve must release this water or the water heater or plumbing system will be damaged. Refer to MAINTENANCE-RELIEF VALVE section in this manual.

Water heater damage due to installation in a closed system is not covered by the limited warranty. The solution is to install a thermal expansion tank between the check valve and the water heater.

TROUBLE-SHOOTING

1.Verify that all vent terminals are free of debris.

2.Check supply wire polarity - hot to hot and neutral to neutral and no "stray" current in neutral.

3.Heater is properly grounded.

Checking these four (4) items first will often result in a timely solution to the service call.

WARNING

JUMPING OUT COMPONENTS AND/OR CIRCUITS DURING TROUBLESHOOTING CAN CAUSE SERIOUS PROBLEMS WITH THE UNIT’S OPERATING SEQUENCE AND IGNITION SAFETY. IF YOU DO NOT HAVE THE PROPER TEST EQUIPMENT, I.E. A VOLT- OHM METER AND A MICROAMMETER, DO NOT ATTEMPT TO TROUBLESHOOT OR REPAIR.

ALTERING THE CONTROLLER AND/OR CONTROLLER WIRING IN ANY WAY COULD RESULT IN INTERNAL DAMAGE TO THE MODULE CIRCUITS, POSSIBLY ALTERING THE IGNITION SEQUENCE ALLOWING GAS VALVES TO OPEN BEFORE THE HOT SURFACE IGNITER IS UP TO IGNITION TEMPERATURE.

SRT80 120NE specifications

The State Industries SRT80 120NE is a high-efficiency water heater designed for both residential and commercial applications. It stands out in the market due to its advanced features and reliable performance, making it an excellent choice for users seeking durability, efficiency, and convenience.

One of the key features of the SRT80 120NE is its robust tank construction. It is built with a strong glass-lined steel tank to enhance durability while reducing the likelihood of corrosion over time. The insulation surrounding the tank minimizes heat loss, ensuring that the water remains hot for longer periods, ultimately leading to energy savings.

The SRT80 120NE utilizes a state-of-the-art heating element system, which offers rapid recovery rates. This means that you can enjoy a continuous supply of hot water, even during peak usage times. The heating elements are also designed for easy replacement, providing a cost-effective solution for maintenance.

Another noteworthy feature is the advanced control system that allows for precise temperature adjustments. This ensures that users can select their desired water temperature with ease, enhancing comfort and convenience. Additionally, the built-in safety features such as a temperature and pressure relief valve help to prevent potential hazards, ensuring user safety.

In terms of energy efficiency, the State Industries SRT80 120NE boasts impressive energy factor ratings. This translates to lower energy bills and a reduced environmental footprint, making it an eco-friendly option for users. Additionally, the unit meets or exceeds various energy efficiency standards, underscoring its commitment to sustainability.

The SRT80 120NE also incorporates innovative technologies such as electronic controls and diagnostics, which facilitate easier troubleshooting and repair. This ensures that any issues can be addressed quickly, reducing downtime and providing peace of mind.

Moreover, the compact design of the SRT80 120NE makes it suitable for installation in various locations, even where space is at a premium. With a variety of connections and compatibility with numerous plumbing setups, installation becomes straightforward, allowing for flexibility in use.

In summary, the State Industries SRT80 120NE combines robust construction, advanced heating technology, and superior efficiency, making it an ideal choice for those needing reliable hot water solutions. Whether for residential or commercial use, this water heater stands out for its performance and convenience.

State Industries SRT80 120NE warranty Checklist and Service Information, Trouble-Shooting

Models: SRT80 120NE