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| 5 Troubleshooting |
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1 | Digital Picture Frame | does- |
| cord to the unit is not securely inserted. | ||||
Digital Picture Frame |
| · | The power• | |||||
| n’t power on. |
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| The power cord to the unit is not securely in- | ||
doesn’t power on. |
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| Make sure you connect the AC adapter to the frame properly. | |||||
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| When you connect the AC adapter to the frame and power | |||
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| • | Make sure you connect the AC adapter to the | ||
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| up the unit, even without a memory card, you should see a | |||
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| frame properly. When you connect the AC | ||
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| blank white screen. If you don’t see the lit screen, check if | |||
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| adapter to the frame and power up the unit, | ||
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| the power is connected to the Digital Picture Frame and | |||
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| even without a memory card, you should see a | ||
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| make sure it is securely attached. |
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Files do not display. |
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| blank white screen. If you don’t see the lit | |||
| Memory card is not inserted correctly. |
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| screen, check if the power is connected to the | ||
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| · | Verify that theDigitalway youPictureins rtedFrametheandcardmakeis correctsure.itMakeis | ||||
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| the front labcurellyofattachedmemory. | card is facing AWAY from | ||
2 | Cannot access Main | Menu. you. Do not force the memory card into the slot. | ||||||
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| • | Memory card is not inserted correctly. | ||
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| · Make sure• | therVerisfyatthatleasttheonewaysupportedyou insertedphoto,the music,cardisor | ||||
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| correct. Make sure the front label of the memory | ||
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| video file on the memory card. |
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| card is facing AWAY from you. Do not force the | ||
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| memory card into the slot. |
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| · Compatible Photo format: JPEG, JPG |
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| • | Make sure there is at least one supported photo, | ||
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| Compatible Music format: MP3 |
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| • | music, or video file on the memory card. | ||
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| Compatible Photo format: JPEG, JPG | |||
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| Compatible Video formats: Motion JPG. |
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Photo or thumbnails do |
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| • | Compatible Music format: MP3 |
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| The digital frame is compatible with the JPEG file format only. | |||||||
not appear after select- |
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| • | Compatible Video formats: MPG1. |
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ing the Thumbnail |
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| The device does not support TIFF, BMP, GIF, etc. | ||||
Selection Screen. |
| · | There are variations of the JPEG file (progressive, and gray | |||||
Incompatible3Photo orfilethumbnails. | do not | scale). This frame will not play these two JPEG variations. | ||||||
• | The digital frame is compatible with the JPEG | |||||||
| appear after selecting | ·theIf you alter / fileeditformatthe photonlywit.Theapplicationdevice doessuchnotassuppPhortto- | ||||||
| Thumbnail Selection |
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| TIFF, BMP, GIF, etc. |
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| Screen. |
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| shop, the file type to the format of the editing software. | |||
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| This• mayTherecausearethevariations“incompatible”of thefileJPEGmessagefile . | ||||
| Incompatible file. |
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| (progressive, and gray scale). This frame will not | |||
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| · Use the “SaveplayAs”thfeseaturetwoandJPEGselectvariaeitherionsJPG. | or JPEG from | ||||
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| the drop down menu below the file name box. This option | |||
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| • | If you alter / edit the photo with application such | ||
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| may varyasbyPhprogram,toshop,andtheitfileis recommendedtype to the formatthatofyouthe | |||
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| editing s ftware. This may cause the | ||
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| consult your photo editing software manual. |
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| “incompatible” file message. |
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| · | When you rename your photo, try to avoid using punctuation, | ||||
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| • | Use the “Save As” feature and select either JPG | ||
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| spaces, and special characters. This will | the | ||
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| or JPEG from the drop down menupreventb low the file | ||
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| frame fromnamebelievingbox. Thisthat theoptionphotomayisvaryof bydiffeprentogram,file | |||
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| type. | and it is recommended that you consult your | ||
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| photo editing software manual. |
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| When you rename your photo, try to avoid using | |||
Video file is choppy. |
| · | Memory card speed is slow. |
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| punctuation, spaces, and special characters. | ||
Video does not play |
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| This will prevent the frame from believing that | |||
| Make sure you use a | |||||||
properly. |
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| files. | the photo is of a different file type. |
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www.taoelectronics.com |
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| Page 14 | ||
Tao
2 Getting Started
2.1 Powering and Connecting
•Remove the protective film covering the LCD screen by lifting the pull tab.
•Plug the included AC Power Adapter into the frame, and then into a standard
•Power on the Digital Photo Frame by pressing the power button on the remote control or the frame.
Figure 1
Powering Unit
•If there are photos stored in the internal memory or on an inserted memory card, a slideshow will begin.
•If the internal memory does not have stored photos, you will be prompted with the main menu.
5x7, 8x10 frames: See above.
Photo Clock: Memory card functions not applicable.
2.2 Adjusting the Viewing Angle
The digital LCD panel has a viewing angle of approximately 25 degrees in either direction. You can achieve a better viewing angle by adjusting the frame stand height.
•Extend the frame stand to a position for greatest stability.
•Extend or retract the strand by pushing the tab on the stand, and adjusting the length.
•Release the tab to lock the frame into position.
5x7, 8x10 frames: See above. Photo Clock: Not applicable.
Copyright ©2007 TAO Electronics, Inc. All Rights Reserved | Page 7 |