Troubleshooting

CHECKLIST BEFORE SVC CALLS

Symptom	Checklist		Measure to Take
Vacuum cleaning	• Is the dust bin assembled?		• Install the dust bin.
Robot does not	• Is the Power Switch turned on?		• Turn on the Power Switch.
operate at all before	• Is the Power Switch turned on?		• Turn on the Power Switch.
operate at all before
cleaning.	• Is cleaning mode (	) in the	• Press the ( ) button. (To turn it
	display panel turned on?		off, press and hold the ( ) button
			down for 3 seconds or longer.)
	• Does the battery level icon on		• Lift up the Vacuum cleaning
	the display move to the right as		Robot, and manually dock the
	shown?		robotic vacuum onto the charger
	(	)	to charge it.
	(	)
	• Vacuum cleaning Robot will not		• Replace the batteries in the remote
	operate when the battery in the		control. (AAA type)
	remote control is depleted. (Option)
Vacuum cleaning	• Does the battery level icon on		• Lift up the Vacuum cleaning Robot,
Robot stopped	the display move to the right as		manually dock the robotic onto the
operating while	shown?		charger to charge it.
cleaning.	(	)
	(	)
	• Has the vacuum cleaning robot		• Turn off the Power Switch and
	become hooked on wires on the		remove the wires.
	ﬂ oor?
	• Is the Vacuum cleaning Robot		• Turn off the Power Switch and
	stuck to the ﬂ oor where there is a		move the cleaning robotic vacuum
	height difference?		to another place to clean.

-The driving wheel is lifted.

	• Is there a thin towel (cloth)	• Turn off the Power Switch and
	wrapped around the driving wheel?	remove the thin towel.

	• Is the Vacuum cleaning Robot	• Turn off the Power Switch and
	stuck on the doorsill?	move the Vacuum cleaning Robot
		to another place to clean.

The suction power is	• Check whether the dust bin is full	• Stop the Vacuum cleaning Robot
weak while cleaning.	of dust.	and empty the dust bin.

	• Check whether the suction inlet is	• Turn off the Power Switch and
	clogged by foreign substances.	remove the foreign substances on
		the suction inlet.

	• Check whether the Filter is	• Clean the Filter well.
	clogged.

36_ troubleshooting

VR10ATBATRD/SW, VR10ATBATRD/EO, VR10ATBATGY/EF, VR10BTBATBB/EF, VR10ATBATBB/EO specifications

The Samsung VR10BTBATBB/EG, VR10ATBATGY/EG, VR10BTBATUB/SW, VR10BTBATGY/SW, and VR10ATBATGY/SW are part of Samsung’s innovative range of robot vacuums designed to simplify home cleaning. With a focus on convenience and advanced technology, these models showcase features that cater to diverse cleaning needs in modern homes.

One of the standout characteristics of these robot vacuums is their powerful suction capability combined with edge cleaning technology. This allows them to effectively pick up dirt, dust, and debris from both carpets and hard floors. The presence of a multi-layer filter ensures that allergens and fine particles are trapped, promoting a healthier living environment.

These models are equipped with Samsung’s intelligent mapping technology, which enables them to efficiently navigate your home. They create a map of the environment, allowing for systematic cleaning paths that cover every corner without getting stuck or missing areas. This feature is complemented by smart sensors that help avoid obstacles and drops, ensuring the robot can clean your space safely.

Another significant aspect of these vacuums is their user-friendly interface. They can be controlled through a smartphone app, allowing homeowners to schedule cleanings, set cleaning modes, and monitor the vacuum’s performance from anywhere. This connectivity aligns with the growing trend of smart home integration, making it easier to manage household chores.

In terms of design, the Samsung VR10 models boast a sleek and modern look that fits seamlessly into any home decor. They are lightweight and compact, which aids in their maneuverability around furniture and tight spaces. Furthermore, the vacuums feature a high-capacity battery that provides extended cleaning time, ensuring thorough cleaning sessions without frequent recharges.

These robot vacuums also include various cleaning modes tailored for different scenarios. From spot cleaning to scheduled cleanings, users can choose the setting that best suits their needs. The combination of these features positions Samsung’s robot vacuums as practical solutions for busy households looking to maintain cleanliness with minimal effort.

Overall, the Samsung VR10BTBATBB/EG, VR10ATBATGY/EG, VR10BTBATUB/SW, VR10BTBATGY/SW, and VR10ATBATGY/SW highlight Samsung’s commitment to integrating cutting-edge technology with everyday convenience, making these models a worthy investment for modern homeowners.

Samsung VR10BTBATBB/EF, VR10ATBATBB/EO, VR10ATBATGY/EG Troubleshooting, Checklist Before SVC Calls

Models: VR10ATBATRD/SW VR10ATBATRD/EO VR10ATBATGY/EF VR10BTBATBB/EF VR10ATBATBB/EO VR10ATBATGY/SW VR10BTBATGY/SW VR10BTBATUB/SW VR10ATBATGY/EG VR10ATBATUB/EE VR10BTBATBB/EG

troubleshooting

CHECKLIST BEFORE SVC CALLS

Symptom

Checklist

Measure to Take

cleaning.

VR10ATBATRD/SW, VR10ATBATRD/EO, VR10ATBATGY/EF, VR10BTBATBB/EF, VR10ATBATBB/EO specifications