LIMITED WARRANTY — Photometrics Analytical Instrumentation
Photometrics, a division of Roper Scientific, Inc. (“Photometrics,” us,” “we,” “our”) makes the following limited warranties. These limited warranties extend to the original purchaser (“You”, “you”, "Your", "your") only and no other purchaser or transferee. We have complete control over all warranties and may alter or terminate any or all warranties at any time we deem necessary.
Basic Limited One (1) Year Warranty
Photometrics warrants this product against substantial defects in materials and/or workmanship for a period of up to one (1) year after shipment. During this period, Photometrics will repair the product or, at its sole option, repair or replace any defective part without charge to you. You must deliver the entire product to the Photometrics factory or, at our option, to a factory-authorized service center. You are responsible for the shipping costs to return the product. International customers should contact their local Photometrics authorized representative/distributor for repair information and assistance, or visit our technical support page at www.photomet.com.
Limited One (1) Year Warranty on Refurbished or Discontinued Products
Photometrics warrants, with the exception of the CCD imaging device (which carries NO WARRANTIES EXPRESS OR IMPLIED), this product against defects in materials or workmanship for a period of up to one
(1)year after shipment. During this period, Photometrics will repair or replace, at its sole option, any defective parts, without charge to you. You must deliver the entire product to the Photometrics factory or, at our option, a factory-authorized service center. You are responsible for the shipping costs to return the product to Photometrics. International customers should contact their local Photometrics representative/distributor for repair information and assistance or visit our technical support page at www.photomet.com.
Normal Wear Item Disclaimer
Photometrics does not warrant certain items against defect due to normal wear and tear. These items include internal and external shutters, cables, and connectors. These items carry no warranty, expressed or implied.
Shutter Warranty
Photometrics warrants the standard, factory-installed shutter of all our products that incorporate an integrated shutter for a period of twelve (12) months. This warranty applies to the standard shutter installed in the camera system at the time of manufacture. Non-standard shutters, SPR (special product request) shutters, and third-party shutter drive equipment carry no warranty expressed or implied. Photometrics will supply, at no cost to the customer, up to one (1) replacement shutter during the warranty period. Photometrics will, at Photometrics option, either ship a ready-to-install shutter to the customer site for installation by the customer according to the instructions in the product User Manual or arrange with the customer to return the camera system (or portion of the camera system) to the factory (or factory authorized service center) for shutter replacement by a factory-authorized agent. Responsibility for transportation and insurance charges is described above.
Vacuum Integrity Limited 24 Month Warranty
Photometrics warrants the vacuum integrity of all our products for a period of up to twenty-four (24) months from the date of shipment. We warrant that the detector head will maintain the factory-set operating temperature without the requirement for customer pumping. Should the detector experience a Vacuum Integrity failure at anytime within twenty-four (24) months from the date of delivery all parts and labor needed to restore the vacuum integrity will be covered by us. Responsibility for shipping charges is as described above under our Basic Limited One (1) Year Warranty.
X-Ray Detector Limited One Year Warranty
Photometrics warrants, with the exception of CCD imaging device and fiber optic assembly damage due to X- rays (which carry NO WARRANTIES EXPRESSED OR IMPLIED), all X-ray products for one (1) year after shipment. See additional Basic Limited One (1) year Warranty terms and conditions above, which apply to this warranty. Responsibility for shipping charges is as described above under our Basic Limited One (1) Year Warranty.