Problem: Windows doesn’t detect the camera when you plug it into the USB port.
Solution: When you plug in the camera after installing the drivers and software, Windows will detect the camera and begin installing the drivers for the IBM PC Camera. If you are getting no response from Windows when you plug the camera in, this can be a sign that your USB port is not configured properly, disabled, or has malfunctioned. If your motherboard requires a cable to connect the USB port, make sure that it is plugged in correctly. If you are unsure of the proper configuration, please contact your system or motherboard manufacturer. If your USB controller is not listed in the Device Manager, enable it in your system BIOS. Try using the camera on another system to verify that the camera is working properly.
Problem: “Digital Video PC Camera is not connected to this computer” Solution: The camera may not be plugged into the computer or may have a driver conflict. Make sure the camera is snugly plugged into the USB slot on your computer, then try the camera software again.
If this doesn’t help, click on
If you do not have this category, please contact your computer manufac- turer for assistance on enabling your USB ports. If you do have this category, check for another category in the Device Manager named Imaging Device. Under this category should be the IBM PC Camera.
If the IBM PC Camera has a yellow “!” or red “X” next to it, this means it may have a problem with the software driver.
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