Canon ES20 manual You Think There is a Problem, Printer and Power Source, Printing Problems

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You Think There is a Problem

If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer support center.

Printer and Power Source

Power will not turn on

•Has the plug come out of the power outlet? (p. 22)

•Is the connector of the compact power adapter securely connected to the printer's DC IN terminal? (p. 22)

•Did you try pressing for a long time? (p. 26)

Battery Pack

•Is the battery sufficiently charged? (p. 74)

•When installing it, did you press on the battery until it clicked into place? (p. 73)

Printing Problems

Cannot Print

•Is the printer power turned on? (p. 26)

•Is the printer connected to more than one device?

Do not simultaneously connect to a camera, memory card or computer.

•Is the cartridge loaded correctly? (p. 17)

•Is the ink sheet slack? (p. 17)

•Has the printer overheated?

The printer will temporarily stop when it exceeds a certain temperature. This is not a malfunction. Wait until the temperature drops and the printer resumes. A message will appear on the computer display if you are connected to a computer when this happens, but you should wait until printing resumes without cancelling the print.

Printing from Memory Cards

•Is the memory card inserted all the way into the slot with the label facing upward? (p. 25, 26)

•Do the images conform to the Design rule for Camera File system? (p. 24)

•Some memory cards require a specific adapter. Have you inserted the memory card directly into the card slot without first inserting the card into the adapter?

Printing from Cameras

•Is the printer connected to the camera correctly? (p. 53)

•Does the firmware of the Canon-brand camera support the printer?

Troubleshooting 93

Image 93

Contents Canon INC What You Can Do with Your Selphy „ You can enlarge and print a portion of an image Print SettingsCamera Equipped Mobile Phone Images Digital Camera ImagesImages on Your PC PrintTable of Contents Conventions Used in this Guide About This GuideGetting Started Getting StartedCheck the Package Contents Accessories Sold Separately Cartridge TypePaper Size Ink Type Name No. Color Product No Front View Components GuideComponents Guide Back ViewControls Lit Orange Charging the battery pack Selphy ES2 onlyLCD Monitor Switching the View to 9 Images at a TimeMain Display Enlarged ViewSample View of the LCD Monitor Information ViewsJump Function Image Scroll Function Easy-Scroll Wheel Selphy ES2 onlyPreparing/Replacing the Cartridge Preparing the CartridgeLoading a Cartridge Preparing/Replacing the Cartridge Press the area marked Push to close the coverPreparing/Replacing the Cartridge Eject the cartridge Replacing the CartridgeStoring Cartridges Placing/Connecting the Printer Printing Precaution Printing from Memory Cards Printing from Memory CardsSlot Compatible Memory CardsInserting a Memory Card Startup screen appears on the LCD monitorAn image is displayed on the LCD monitor Print Selected Photos Basic Printing PressPrinting starts Print All Photos Print an Image Using Camera Specified Settings Dpof Print Press after displaying the image you wish to print Selecting an Image during Auto Play for Printing Auto PlayCreative Print Creative Print For detailed settings for each item, refer to pCheck the settings on the screen Press How to Set Menu ItemsSelect Frames in Creative Print FramesFor selecting Clip Art, refer to How to Use the Menu p Select Clip Art in Creative PrintClip Art For selecting Calendar, refer to How to Use the Menu p Select Calendar in Creative PrintCalendar Check the settings on the screen Press For selecting Multi Layout, refer to How to Use the Menu p Select Multi Layout in Creative PrintMulti Layout For selecting Speech Bubble, refer to How to Use the Menu p Select Speech Bubble in Creative PrintSpeech Bubble ID Photo Select ID Photo in Creative PrintPrint confirmation screen is displayed For selecting Movie Print, refer to How to Use the Menu p Select Movie Print in Creative PrintMovie Print Select Image Effect in Creative Print For selecting Print Effects, refer to How to Use the Menu pPress or to select the desired print effect and press Image Effects Selphy ES2 onlyPress or to select the image and press Press to set the aspect of the rotated trimming frame Enlarging and Printing a Portion of an Image TrimmingEnlarging and Printing a Portion of an Image Trimming Print setting menu is displayed Print SettingsFor the settings of each item, refer to p Setting value is savedPrint Settings Print Setting MenuPrinting with Date, File No., Borders or Page Layout Layout Fixed SizeIndex Off Adjust ImageBrightness ContrastMy Colors Printing from Camera Printing from CameraCommunication Settings for Camera Printing Images When Connected with CameraPrinting Images When Connected with Camera Printing from a Mobile Phone Wireless Printing Printing from a Mobile Phone Wireless Printing Infrared IrDA Wireless Printing Selphy ES2 onlyPrinting via Bluetooth Printing starts after data transmission is completed Printing via BluetoothPrinting from a PC Print from a computer connected to the printerWindows System RequirementsSystem Requirements MacintoshInstalling the Printer Driver and Software Installing the Printer DriverInstaller panel is displayed Click Finish Installing the Printer Driver and SoftwareClick Install Click the Application Software Easy Installation buttonInstalling the Software Software installation is complete. Remove the CD-ROMInstaller starts Click and select Easy Install, then, click InstallPrinter list window appears Click the Add buttonInstalling the Printer Driver and Software Click Install Select Easy Installation and click Next Installing SoftwareClick OK ImageBrowser Introduction to the Supplied ProgramsIntroduction to the Supplied Programs Ulead Photo Express LEIntroduction to the Supplied Programs Using the Battery Pack Selphy ES2 only Using the Battery Pack Selphy ES2 onlyInstalling the Battery Pack Install the battery pack NB-ES1L and charge it Charging the Battery PackChecking the Battery Status Battery StatusIndication Description Battery Storage Handling of the Battery PackAppendix AppendixPress or to select the item and change the setting value Making Printer SettingsPrinter setup screen is displayed For the settings of each item, refer to pp. pPrinter Setup Menu Bluetooth SettingsMaking Printer Settings Press to select Printer Setup Select Bluetooth and press Bluetooth setting screen is displayedSetting is saved and the screen returns to Printer Setup Press to select the Printer Setup Select Language and press LanguageLanguage selection screen is displayed Cleaning the Inside of the Printer Cleaning the PrinterCleaning the Printer Casing Cleaning the Back of the PrinterCarrying the Printer Storing the Printer or the Printed PaperStoring the Printer Storing PrintsEquipment Safety PrecautionsSafety Precautions Battery Selphy ES2 onlyUnplug the equipment when you are not using it Do not open the cartridge cover during printingSafety Precautions Handling Precautions Warranty LimitationsPrinter Handling Precautions Compact Photo Printer Selphy ES2/ES20 SpecificationSpecification Compact Power Adapter CA-ES100Battery Pack NB-ES1L sold separately Selphy ES2 only Troubleshooting TroubleshootingPrinter and Power Source You Think There is a ProblemPrinting Problems Power will not turn onCannot Print Cleanly Image Does not Appear when Memory Card is InsertedYou Think There is a Problem Cannot Print from previousColors on the Computer Display and the Print Are Different Paper ProblemsFrequent Paper Jams Cannot Print the Specified No. of PrintsOn Button Error MessagesHardware Error Recharge the printer batteryCannot print! / Could not print XX images No ImageCommunication error Cartridge has been changed Trim Setting AdjustedCartridge has been changed Cartridge not compatibleIncompatible Jpeg Memory card errorUnidentified Image Cannot magnifyDevice Not Supported HUB Device Not Supported101 Index64 , 68 102