Canon ES20 manual Cannot Print from previous, Image Does not Appear when Memory Card is Inserted

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You Think There is a Problem

Cannot Print (continued from previous page)

Does the camera battery have sufficient charge?

Replace the battery with a fully charged (or new) battery, or use the compact power adapter for the camera.

Printing from Computers

Did you install the printer driver according to the correct procedures? (p. 62, 65)

Is the printer connected directly to a port on the computer with the USB cable? The printer may not operate correctly if it is connected to a USB hub.

Problems Exclusive to Windows

Is the printer set to offline?

Right-click the printer icon and cancel the offline setting.

Problems Exclusive to Macintosh

• Is the printer registered on the Printer List? (p. 65)

Image Does not Appear when Memory Card is Inserted

Is the memory card inserted all the way into the correct slot with the label facing up? (p. 25, 26)

Do the images conform to the Design rule for Camera File system? (p. 24)

Some memory cards require a specific adapter. Have you inserted the memory card directly into the card slot without first inserting the card into the adapter?

Cannot Print the Date

Printing from Memory Cards

Is the date imprint option set? (p. 46)

If you are using DPOF settings, the date imprint settings are configured on the camera.

Printing from Mobile phones

When using IrDA or Bluetooth, the date will not be printed.

Printing from Cameras

Is the date imprint option set to [Off] on the camera? If the setting is [Default], the printer settings are reflected.

Cannot Print Cleanly

Is the ink sheet or paper dirty?

Is dirt lodged within the printer? (p. 82)

Has condensation formed within the printer? Leave it to dry at room temperature for a while.

Is it placed near a device with a strong electromagnetic or magnetic field? Set it at least one meter (3 ft.) apart.

94 Troubleshooting

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Contents Canon INC What You Can Do with Your Selphy Print Settings „ You can enlarge and print a portion of an imageImages on Your PC Digital Camera ImagesCamera Equipped Mobile Phone Images PrintTable of Contents About This Guide Conventions Used in this GuideGetting Started Getting StartedCheck the Package Contents Cartridge Type Accessories Sold SeparatelyPaper Size Ink Type Name No. Color Product No Components Guide Front ViewBack View Components GuideLit Orange Charging the battery pack Selphy ES2 only ControlsMain Display Switching the View to 9 Images at a TimeLCD Monitor Enlarged ViewInformation Views Sample View of the LCD MonitorJump Function Easy-Scroll Wheel Selphy ES2 only Image Scroll FunctionPreparing the Cartridge Preparing/Replacing the CartridgeLoading a Cartridge Press the area marked Push to close the cover Preparing/Replacing the CartridgePreparing/Replacing the Cartridge Replacing the Cartridge Eject the cartridgeStoring Cartridges Placing/Connecting the Printer Printing Precaution Printing from Memory Cards Printing from Memory CardsCompatible Memory Cards SlotStartup screen appears on the LCD monitor Inserting a Memory CardAn image is displayed on the LCD monitor Press Print Selected Photos Basic PrintingPrinting starts Print All Photos Print an Image Using Camera Specified Settings Dpof Print Selecting an Image during Auto Play for Printing Auto Play Press after displaying the image you wish to printCreative Print For detailed settings for each item, refer to p Creative PrintSelect Frames in Creative Print How to Set Menu ItemsCheck the settings on the screen Press FramesSelect Clip Art in Creative Print For selecting Clip Art, refer to How to Use the Menu pClip Art Select Calendar in Creative Print For selecting Calendar, refer to How to Use the Menu pCalendar Check the settings on the screen Press Select Multi Layout in Creative Print For selecting Multi Layout, refer to How to Use the Menu pMulti Layout Select Speech Bubble in Creative Print For selecting Speech Bubble, refer to How to Use the Menu pSpeech Bubble Select ID Photo in Creative Print ID PhotoPrint confirmation screen is displayed Select Movie Print in Creative Print For selecting Movie Print, refer to How to Use the Menu pMovie Print Press or to select the desired print effect and press For selecting Print Effects, refer to How to Use the Menu pSelect Image Effect in Creative Print Image Effects Selphy ES2 onlyPress or to select the image and press Enlarging and Printing a Portion of an Image Trimming Press to set the aspect of the rotated trimming frameEnlarging and Printing a Portion of an Image Trimming For the settings of each item, refer to p Print SettingsPrint setting menu is displayed Setting value is savedPrint Setting Menu Print SettingsPrinting with Date, File No., Borders or Page Layout Fixed Size LayoutIndex Brightness Adjust ImageOff ContrastMy Colors Printing from Camera Printing from CameraPrinting Images When Connected with Camera Communication Settings for CameraPrinting Images When Connected with Camera Printing from a Mobile Phone Wireless Printing Infrared IrDA Wireless Printing Selphy ES2 only Printing from a Mobile Phone Wireless PrintingPrinting via Bluetooth Printing via Bluetooth Printing starts after data transmission is completedPrint from a computer connected to the printer Printing from a PCSystem Requirements WindowsMacintosh System RequirementsInstalling the Printer Driver Installing the Printer Driver and SoftwareInstaller panel is displayed Installing the Printer Driver and Software Click FinishInstalling the Software Click the Application Software Easy Installation buttonClick Install Software installation is complete. Remove the CD-ROMClick and select Easy Install, then, click Install Installer startsClick the Add button Printer list window appearsInstalling the Printer Driver and Software Installing Software Click Install Select Easy Installation and click NextClick OK Introduction to the Supplied Programs ImageBrowserUlead Photo Express LE Introduction to the Supplied ProgramsIntroduction to the Supplied Programs Using the Battery Pack Selphy ES2 only Using the Battery Pack Selphy ES2 onlyInstalling the Battery Pack Charging the Battery Pack Install the battery pack NB-ES1L and charge itBattery Status Checking the Battery StatusIndication Description Handling of the Battery Pack Battery StorageAppendix AppendixPrinter setup screen is displayed Making Printer SettingsPress or to select the item and change the setting value For the settings of each item, refer to pp. pBluetooth Settings Printer Setup MenuMaking Printer Settings Bluetooth setting screen is displayed Press to select Printer Setup Select Bluetooth and pressSetting is saved and the screen returns to Printer Setup Language Press to select the Printer Setup Select Language and pressLanguage selection screen is displayed Cleaning the Printer Casing Cleaning the PrinterCleaning the Inside of the Printer Cleaning the Back of the PrinterStoring the Printer Storing the Printer or the Printed PaperCarrying the Printer Storing PrintsSafety Precautions EquipmentUnplug the equipment when you are not using it Battery Selphy ES2 onlySafety Precautions Do not open the cartridge cover during printingSafety Precautions Warranty Limitations Handling PrecautionsPrinter Handling Precautions Specification Compact Photo Printer Selphy ES2/ES20Compact Power Adapter CA-ES100 SpecificationBattery Pack NB-ES1L sold separately Selphy ES2 only Troubleshooting TroubleshootingPrinting Problems You Think There is a ProblemPrinter and Power Source Power will not turn onYou Think There is a Problem Image Does not Appear when Memory Card is InsertedCannot Print Cleanly Cannot Print from previousFrequent Paper Jams Paper ProblemsColors on the Computer Display and the Print Are Different Cannot Print the Specified No. of PrintsError Messages On ButtonCannot print! / Could not print XX images Recharge the printer batteryHardware Error No ImageCartridge has been changed Cartridge has been changed Trim Setting AdjustedCommunication error Cartridge not compatibleUnidentified Image Memory card errorIncompatible Jpeg Cannot magnifyDevice Not Supported Device Not Supported HUBIndex 101102 64 , 68