Canon ES20 manual Error Messages, On Button

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Error Messages

The ON button of the printer blinks or lights red and a message is displayed on the LCD monitor if any error occurs during printing. If a problem occurs while the printer is connected to the camera, the camera's LCD monitor may display an error message.

ON Button

Blinks red

•An error (e.g. paper jam) preventing printing from restarting has occurred. Turn the printer off then back on again, and try printing again.

•There is a problem with the battery and it cannot be charged. Replace with a different battery, or use a compact power adapter for the printer (ES2 only).

Blinks orange

•Battery pack depleted. Change it with a fully charged battery pack or recharge the current battery pack. You can also use the printer's compact power adapter.

•Temperature is not within the operating temperature range for charging (ES2 only). Charge within 5 - 40 °C (41 - 104 °F).

Lights red

• Check the error message on the LCD monitor.

LCD Monitor

No paper/ink

•Check that the cartridge is correctly installed.

•Make sure that the cartridge contains paper/ink.

•If paper is not feeding correctly, remove the cartridge, and manually remove any paper remaining in the printer.

Paper jam

•Press the to eject the paper. If the paper is not ejected, turn the power off and turn it on again. If the printer fails to eject the paper, contact a Canon Customer Support center for assistance.

Ink Error

•Remove the cartridge from the printer, take up the slack in the ink sheet, and then reload the cartridge. If the cartridge is stuck in the printer, contact a Canon Customer Support center for assistance.

96 Troubleshooting

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Contents Canon INC What You Can Do with Your Selphy Print Settings „ You can enlarge and print a portion of an imageDigital Camera Images Camera Equipped Mobile Phone ImagesImages on Your PC PrintTable of Contents About This Guide Conventions Used in this GuideGetting Started Getting StartedCheck the Package Contents Accessories Sold Separately Cartridge TypePaper Size Ink Type Name No. Color Product No Components Guide Front ViewBack View Components GuideLit Orange Charging the battery pack Selphy ES2 only ControlsSwitching the View to 9 Images at a Time LCD MonitorMain Display Enlarged ViewInformation Views Sample View of the LCD MonitorJump Function Easy-Scroll Wheel Selphy ES2 only Image Scroll FunctionPreparing/Replacing the Cartridge Preparing the CartridgeLoading a Cartridge Press the area marked Push to close the cover Preparing/Replacing the CartridgePreparing/Replacing the Cartridge Replacing the Cartridge Eject the cartridgeStoring Cartridges Placing/Connecting the Printer Printing Precaution Printing from Memory Cards Printing from Memory CardsCompatible Memory Cards SlotInserting a Memory Card Startup screen appears on the LCD monitorAn image is displayed on the LCD monitor Print Selected Photos Basic Printing PressPrinting starts Print All Photos Print an Image Using Camera Specified Settings Dpof Print Selecting an Image during Auto Play for Printing Auto Play Press after displaying the image you wish to printCreative Print For detailed settings for each item, refer to p Creative PrintHow to Set Menu Items Check the settings on the screen PressSelect Frames in Creative Print FramesFor selecting Clip Art, refer to How to Use the Menu p Select Clip Art in Creative PrintClip Art For selecting Calendar, refer to How to Use the Menu p Select Calendar in Creative PrintCalendar Check the settings on the screen Press For selecting Multi Layout, refer to How to Use the Menu p Select Multi Layout in Creative PrintMulti Layout For selecting Speech Bubble, refer to How to Use the Menu p Select Speech Bubble in Creative PrintSpeech Bubble Select ID Photo in Creative Print ID PhotoPrint confirmation screen is displayed For selecting Movie Print, refer to How to Use the Menu p Select Movie Print in Creative PrintMovie Print For selecting Print Effects, refer to How to Use the Menu p Select Image Effect in Creative PrintPress or to select the desired print effect and press Image Effects Selphy ES2 onlyPress or to select the image and press Enlarging and Printing a Portion of an Image Trimming Press to set the aspect of the rotated trimming frameEnlarging and Printing a Portion of an Image Trimming Print Settings Print setting menu is displayedFor the settings of each item, refer to p Setting value is savedPrint Setting Menu Print SettingsPrinting with Date, File No., Borders or Page Layout Layout Fixed SizeIndex Adjust Image OffBrightness ContrastMy Colors Printing from Camera Printing from CameraPrinting Images When Connected with Camera Communication Settings for CameraPrinting Images When Connected with Camera Printing from a Mobile Phone Wireless Printing Infrared IrDA Wireless Printing Selphy ES2 only Printing from a Mobile Phone Wireless PrintingPrinting via Bluetooth Printing via Bluetooth Printing starts after data transmission is completedPrint from a computer connected to the printer Printing from a PCSystem Requirements WindowsMacintosh System RequirementsInstalling the Printer Driver and Software Installing the Printer DriverInstaller panel is displayed Installing the Printer Driver and Software Click FinishClick the Application Software Easy Installation button Click InstallInstalling the Software Software installation is complete. Remove the CD-ROMClick and select Easy Install, then, click Install Installer startsClick the Add button Printer list window appearsInstalling the Printer Driver and Software Click Install Select Easy Installation and click Next Installing SoftwareClick OK Introduction to the Supplied Programs ImageBrowserUlead Photo Express LE Introduction to the Supplied ProgramsIntroduction to the Supplied Programs Using the Battery Pack Selphy ES2 only Using the Battery Pack Selphy ES2 onlyInstalling the Battery Pack Charging the Battery Pack Install the battery pack NB-ES1L and charge itChecking the Battery Status Battery StatusIndication Description Handling of the Battery Pack Battery StorageAppendix AppendixMaking Printer Settings Press or to select the item and change the setting valuePrinter setup screen is displayed For the settings of each item, refer to pp. pPrinter Setup Menu Bluetooth SettingsMaking Printer Settings Press to select Printer Setup Select Bluetooth and press Bluetooth setting screen is displayedSetting is saved and the screen returns to Printer Setup Press to select the Printer Setup Select Language and press LanguageLanguage selection screen is displayed Cleaning the Printer Cleaning the Inside of the PrinterCleaning the Printer Casing Cleaning the Back of the PrinterStoring the Printer or the Printed Paper Carrying the PrinterStoring the Printer Storing PrintsSafety Precautions EquipmentBattery Selphy ES2 only Safety PrecautionsUnplug the equipment when you are not using it Do not open the cartridge cover during printingSafety Precautions Handling Precautions Warranty LimitationsPrinter Handling Precautions Specification Compact Photo Printer Selphy ES2/ES20Compact Power Adapter CA-ES100 SpecificationBattery Pack NB-ES1L sold separately Selphy ES2 only Troubleshooting TroubleshootingYou Think There is a Problem Printer and Power SourcePrinting Problems Power will not turn onImage Does not Appear when Memory Card is Inserted Cannot Print CleanlyYou Think There is a Problem Cannot Print from previousPaper Problems Colors on the Computer Display and the Print Are DifferentFrequent Paper Jams Cannot Print the Specified No. of PrintsError Messages On ButtonRecharge the printer battery Hardware ErrorCannot print! / Could not print XX images No ImageCartridge has been changed Trim Setting Adjusted Communication errorCartridge has been changed Cartridge not compatibleMemory card error Incompatible JpegUnidentified Image Cannot magnifyDevice Not Supported Device Not Supported HUBIndex 101102 64 , 68