Canon S900 quick start Chapter Troubleshooting, Tips for Troubleshooting

Page 44

Chapter 5:

Troubleshooting

Tips for Troubleshooting

Troubleshooting usually falls into one of the following categories:

Installation The printer driver will not install properly.

Printer Hardware The printer is not working or not working as expected.

Printed Output The printed output is not coming out as expected.

Error Message You are getting an error message from the software (displayed on the screen) or the printer (indicated by a flashing lamp).

Customer Care Center Canon offers a full range of customer technical support options.

If you encounter difficulties during installation or operation of your Canon S900 photo printer, quickly scan all topics until you find a description that approximates your difficulty. Go through the related solutions until you find one that works.

37

Image 44

Contents S900 Quick Start Guide Getting Help from Canon Ordering Information Copyright Contents Contents Basic Printing What Is a Printer Driver? To set the S900 as the default printer in WindowsTurning Your Photo Printer On and Off Selecting the S900 Photo Printer for UseTo select the S900 in Mac OS Caring for Your PhotographsTo select the S900 from within a Windows application Recommended Paper Use General PrintingLoading Plain Paper and Other Canon Media Media to AvoidTo load plain paper or other Canon media To load envelopesTo cancel a print job from the BJ Status Monitor Canceling a Print JobTo cancel a print job from the printer To cancel a print job in Mac OS using the BJ Print Monitor To cancel a print job from WindowsTo cancel a print job in Mac OS Advanced Print Features Improving Printed ImagesAdjusting Print Quality To manually adjust print quality settings in WindowsTo manually adjust print quality settings in Mac OS To select best print quality with the Print Advisor wizardTo use the Vivid Photo Option in Mac OS To automatically make images smoother in WindowsTo use the Vivid Photo Option in Windows To automatically optimize the image in Windows To automatically optimize the image in Mac OSAdjusting Color Balance, Intensity and Brightness To manually adjust color settings in WindowsTo manually adjust color settings in Mac OS Changing the Page Setup To change page setup in WindowsTo change page setup in Mac OS To change page layout and print order in Mac OS Saving and Recalling Driver SettingsTo save driver settings in Windows To retrieve a saved setting profile in Windows To save driver settings in Mac OSTo retrieve driver settings in Mac OS To check ink levels in Windows Printing MaintenanceMonitoring Ink Levels To replace an empty ink tank Replacing Ink TanksTo check ink levels in Mac OS Aligning the Printhead To align the printhead in WindowsPrinting a Nozzle Check Pattern To align the printhead in Mac OSTo print a nozzle check pattern in Windows To print a nozzle check pattern in Mac OSTo clean the printhead in Mac OS Cleaning the PrintheadTo clean the printhead in Windows Printing Maintenance Printing Maintenance Using Your Photo Applications Installing the Photo ApplicationsUsing the Photo Applications To install ImageBrowser and PhotoStitch in Mac OSTo open ZoomBrowser EX in Windows To open ImageBrowser in Mac OSUsing PhotoRecord for Windows To use PhotoRecordTo merge images in Windows To merge images in Mac OSTo load Photo Paper Pro for Borderless Printing 4 x To print with borderless paper in WindowsTo print with borderless paper in Mac OS Options Select Tiled photo printing, then click NextUsing Your Photo Applications Chapter Troubleshooting Tips for TroubleshootingTroubleshooting Installation Possible Cause Try ThisTroubleshooting Printer Hardware Non-flashing greenPrinter is not Power cord not Troubleshooting Troubleshooting Printed OutputPrinted Improper paper Handling Error Messages Possible Cause Try ThisLow ink alert One or more Customer Care Center Week 1-800-OK-CANONTroubleshooting Installing the Printer Driver AppendixTo install the printer driver in Mac OS Uninstalling the Printer Driver To uninstall the printer driver in WindowsTo uninstall the printer driver in Mac OS Registering Your Canon S900Choosing a Location Safety InformationPower Supply Cleaning and Maintaining the Printer Using the Printer Near Appliances and Fluorescent LampsWorking Around the Printer Printhead and Ink TanksProduct Specifications Regulatory InformationColor Printer Model K10209 S900 Canadian Radio Interference RegulationsAppendix Limited Warranty-U.S. Only Ordinary print mediaCarry-In/Mail-In InstantExchange† Index Index