Canon S900 quick start Low ink alert One or more

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Troubleshooting

Problem

Possible Cause

 

 

Try This

Low ink alert

One or more of

After the alert displays, you can continue printing for a short time, but

displays in

the ink tanks is

have a replacement ready to install.

the BJ Status

low

 

 

Windows

Monitor

 

 

 

 

 

 

The low ink alert displays in the BJ Status Monitor.

 

 

 

 

 

 

 

 

Mac OS

 

 

 

 

 

 

 

 

The low ink alert displays in a status dialog before a print job

 

 

 

 

starts.

 

 

 

 

 

 

When Backgrounding is turned on, you can confirm the low ink alert in

 

 

the BJ Print Monitor. See the S900 User’s Guide on the S900 Setup

 

 

Software & User’s Guide CD-ROM for more information on using the BJ

 

 

Print Monitor.

 

 

 

 

 

Error

Printer is out of

 

 

Windows

message

paper

 

 

The BJ Status Monitor opens and displays a message when an

displays in

 

 

 

error occurs.

the BJ Status

Ink is low

 

 

Read the error message, then click the Guide tab to display

Monitor

 

 

 

 

 

 

more information about solving the problem.

 

Paper jam

 

 

 

 

 

Mac OS

 

 

 

 

 

Printhead

 

 

If Backgrounding is turned on with the Chooser, the BJ Print

 

installed

 

 

Monitor displays an error.

 

 

 

 

incorrectly

 

 

Follow the instructions in the message to resolve the problem.

 

 

 

 

 

System error

System error

If a system error occurs, printing stops.

message

occurred

 

 

Windows

displays

 

 

 

 

 

 

A window displays the error message. System errors may

 

 

 

 

 

 

 

 

include problems writing to USBPRN, application errors, or

 

 

 

 

general protection faults. Make sure that the printer is turned

 

 

 

 

on, the printer and computer are connected securely, and that

 

 

 

 

the printer port is operating correctly. Restart your computer

 

 

 

 

and try printing again.

 

 

 

 

Mac OS

 

 

 

 

 

 

 

 

The error message contains an error code *XXX, where * is a

 

 

 

 

letter and XXX is a number, which represents the cause of the

 

 

 

 

 

 

 

 

error. Make sure that the printer is turned on, the printer and

 

 

 

 

computer are connected securely, and that the printer port is

 

 

 

 

operating correctly.

 

 

 

 

 

44

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Contents S900 Quick Start Guide Getting Help from Canon Ordering Information Copyright Contents Contents Basic Printing Selecting the S900 Photo Printer for Use What Is a Printer Driver?To set the S900 as the default printer in Windows Turning Your Photo Printer On and OffCaring for Your Photographs To select the S900 from within a Windows applicationTo select the S900 in Mac OS General Printing Recommended Paper UseMedia to Avoid Loading Plain Paper and Other Canon MediaTo load envelopes To load plain paper or other Canon mediaCanceling a Print Job To cancel a print job from the printerTo cancel a print job from the BJ Status Monitor To cancel a print job from Windows To cancel a print job in Mac OSTo cancel a print job in Mac OS using the BJ Print Monitor Improving Printed Images Advanced Print FeaturesTo manually adjust print quality settings in Windows Adjusting Print QualityTo select best print quality with the Print Advisor wizard To manually adjust print quality settings in Mac OSTo automatically make images smoother in Windows To use the Vivid Photo Option in WindowsTo use the Vivid Photo Option in Mac OS To automatically optimize the image in Mac OS To automatically optimize the image in WindowsTo manually adjust color settings in Windows Adjusting Color Balance, Intensity and BrightnessTo manually adjust color settings in Mac OS To change page setup in Windows Changing the Page SetupTo change page setup in Mac OS Saving and Recalling Driver Settings To save driver settings in WindowsTo change page layout and print order in Mac OS To save driver settings in Mac OS To retrieve a saved setting profile in WindowsTo retrieve driver settings in Mac OS Printing Maintenance Monitoring Ink LevelsTo check ink levels in Windows Replacing Ink Tanks To check ink levels in Mac OSTo replace an empty ink tank To align the printhead in Windows Aligning the PrintheadTo align the printhead in Mac OS Printing a Nozzle Check PatternTo print a nozzle check pattern in Mac OS To print a nozzle check pattern in WindowsCleaning the Printhead To clean the printhead in WindowsTo clean the printhead in Mac OS Printing Maintenance Printing Maintenance Installing the Photo Applications Using Your Photo ApplicationsTo install ImageBrowser and PhotoStitch in Mac OS Using the Photo ApplicationsTo open ImageBrowser in Mac OS To open ZoomBrowser EX in WindowsTo use PhotoRecord Using PhotoRecord for WindowsTo merge images in Mac OS To merge images in WindowsTo print with borderless paper in Windows To load Photo Paper Pro for Borderless Printing 4 xOptions Select Tiled photo printing, then click Next To print with borderless paper in Mac OSUsing Your Photo Applications Tips for Troubleshooting Chapter TroubleshootingPossible Cause Try This Troubleshooting InstallationNon-flashing green Troubleshooting Printer HardwarePrinter is not Power cord not Troubleshooting Printed Output TroubleshootingPrinted Improper paper Possible Cause Try This Handling Error MessagesLow ink alert One or more Week 1-800-OK-CANON Customer Care CenterTroubleshooting Appendix Installing the Printer DriverTo install the printer driver in Mac OS Registering Your Canon S900 Uninstalling the Printer DriverTo uninstall the printer driver in Windows To uninstall the printer driver in Mac OSSafety Information Power SupplyChoosing a Location Printhead and Ink Tanks Cleaning and Maintaining the PrinterUsing the Printer Near Appliances and Fluorescent Lamps Working Around the PrinterCanadian Radio Interference Regulations Product SpecificationsRegulatory Information Color Printer Model K10209 S900Appendix Ordinary print media Limited Warranty-U.S. OnlyCarry-In/Mail-In InstantExchange† Index Index