Canon S900 quick start Customer Care Center, Week 1-800-OK-CANON

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Troubleshooting

Customer Care Center

Canon offers a full range of customer technical support* options:

•For e-mail technical support, the latest driver downloads and answers to frequently asked questions: www.canontechsupport.com

•24-hour, 7-day-a-week automated support for troubleshooting issues on most current products: 1-800-423-2366

•24-hour, Fax-On-Demand System for product specifications and technical information: 1-800-526-4345

•Free technical support Monday–Saturday (excluding holidays) for products still under warranty**: 1-757-413-2848

•Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per incident: 1-757-413-2848

Within Canada, call for technical support 24 hours a day, 7 days

aweek: 1-800-OK-CANON.

*Support program specifics are subject to change without notice.

**Refer to the product information starting on page 54 for warranty details.

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Contents S900 Quick Start Guide Getting Help from Canon Ordering Information Copyright Contents Contents Basic Printing What Is a Printer Driver? To set the S900 as the default printer in WindowsTurning Your Photo Printer On and Off Selecting the S900 Photo Printer for UseTo select the S900 from within a Windows application Caring for Your PhotographsTo select the S900 in Mac OS Recommended Paper Use General PrintingLoading Plain Paper and Other Canon Media Media to AvoidTo load plain paper or other Canon media To load envelopesTo cancel a print job from the printer Canceling a Print JobTo cancel a print job from the BJ Status Monitor To cancel a print job in Mac OS To cancel a print job from WindowsTo cancel a print job in Mac OS using the BJ Print Monitor Advanced Print Features Improving Printed ImagesAdjusting Print Quality To manually adjust print quality settings in WindowsTo manually adjust print quality settings in Mac OS To select best print quality with the Print Advisor wizardTo use the Vivid Photo Option in Windows To automatically make images smoother in WindowsTo use the Vivid Photo Option in Mac OS To automatically optimize the image in Windows To automatically optimize the image in Mac OSAdjusting Color Balance, Intensity and Brightness To manually adjust color settings in WindowsTo manually adjust color settings in Mac OS Changing the Page Setup To change page setup in WindowsTo change page setup in Mac OS To save driver settings in Windows Saving and Recalling Driver SettingsTo change page layout and print order in Mac OS To retrieve a saved setting profile in Windows To save driver settings in Mac OSTo retrieve driver settings in Mac OS Monitoring Ink Levels Printing MaintenanceTo check ink levels in Windows To check ink levels in Mac OS Replacing Ink TanksTo replace an empty ink tank Aligning the Printhead To align the printhead in WindowsPrinting a Nozzle Check Pattern To align the printhead in Mac OSTo print a nozzle check pattern in Windows To print a nozzle check pattern in Mac OSTo clean the printhead in Windows Cleaning the PrintheadTo clean the printhead in Mac OS Printing Maintenance Printing Maintenance Using Your Photo Applications Installing the Photo ApplicationsUsing the Photo Applications To install ImageBrowser and PhotoStitch in Mac OSTo open ZoomBrowser EX in Windows To open ImageBrowser in Mac OSUsing PhotoRecord for Windows To use PhotoRecordTo merge images in Windows To merge images in Mac OSTo load Photo Paper Pro for Borderless Printing 4 x To print with borderless paper in WindowsTo print with borderless paper in Mac OS Options Select Tiled photo printing, then click NextUsing Your Photo Applications Chapter Troubleshooting Tips for TroubleshootingTroubleshooting Installation Possible Cause Try ThisTroubleshooting Printer Hardware Non-flashing greenPrinter is not Power cord not Troubleshooting Troubleshooting Printed OutputPrinted Improper paper Handling Error Messages Possible Cause Try ThisLow ink alert One or more Customer Care Center Week 1-800-OK-CANONTroubleshooting Installing the Printer Driver AppendixTo install the printer driver in Mac OS Uninstalling the Printer Driver To uninstall the printer driver in WindowsTo uninstall the printer driver in Mac OS Registering Your Canon S900Power Supply Safety InformationChoosing a Location Cleaning and Maintaining the Printer Using the Printer Near Appliances and Fluorescent LampsWorking Around the Printer Printhead and Ink TanksProduct Specifications Regulatory InformationColor Printer Model K10209 S900 Canadian Radio Interference RegulationsAppendix Limited Warranty-U.S. Only Ordinary print mediaCarry-In/Mail-In InstantExchange† Index Index