Canon CDI-E019-010 manual Canon Customer Support

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Customer Support

Canon Customer Support

Canon Inc.

30-2 Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

NORTH AMERICA

Canon U.S.A., Inc.

Canon Customer Care Center

Phone (US): 1-800-828-4040

(Available Mon. - Fri., 9 AM to 8 PM Eastern Time)

Canon Canada Inc.

Phone (Canada): 1-800-OK-CANON (1-800-652-2666) (24 hours/day, 7 days/week)

EUROPE

Europe, Africa & Middle East

Canon Europa N.V.

PO Box 2262, 1180 EG Amstelveen, The Netherlands

Canon (UK) Ltd.

Helpdesk

Tel No.: 08705 143 723 (Calls may be recorded.)

Fax No.: 08705 143 340

Canon France S.A.

Hotline : 01.41.99.70.70

Tél : 01.41.99.77.77 Télécopie : 01.41.99.79.51

Canon Photo Vidéo France S.A.

Support Client: 01.41.30.15.15

Fax: 01.41.30.15.05

Canon Deutschland GmbH

Canon Hotline Service:

Customer Support: (02151) 349-555

Info Desk: (02151) 349-566

Fax: (02151) 349-588

Canon Euro-Photo GmbH

Customer-Support: (02154) 495-482 or 483

Fax: (02154) 495-489

Canon Italia S.p.A.

Pronto Canon : 02 8249 2000

Canon Belgium N.V. / S.A.

Helpdesk: 0900-10627

Tel.: (02) 722.04.11

Fax: (02) 721.32.74

Canon Luxembourg S.A.

Tel.: (352) 48 47 961

Fax: (352) 48 47 96232

Canon Nederland N.V.

Helpdesk: 023 - 5 681 681

Tel.: 023 - 5 670 123 Fax: 023 - 5 670 124

Canon Danmark A/S

Phone: +45 44882400

e-mail: helpdesk@canon.dk

Canon España S.A.

Help Desk: 906 301 255

Fax: (91) 411 76 65

E-mail: helpdesk1@btlink.net

103

Canon Norge as

Tlf. 22 62 93 21 Faks: 22 62 06 15

E-mail: helpdesk@canon.no

Finland

Canon OY

 

Puhelin: 010 54420 Fax: 010 544 4571

Help Desk: 0600 0 22606

(14,80 mk/min+pvm)

Help Desk: 0600 0 22666

(enint. 40mk/puhelu+pvm)

Sähköposti: helpdesk@canon.fi

Canon (Schweiz) AG

 

Tel. 01-835-6161, Fax 01-835-6526

Hotline 0900 57 55 20

Canon Svenska AB

 

Tel: 08-744 85 00

Fax: 08-744 64 65

 

Austria

 

 

 

 

Canon GmbH

 

 

 

 

Oberlaaerstraße 233 A-1100 Vienna

 

 

Tel: 01 680 88-0

Fax: 01 680 88-308

 

 

OCEANIA

 

 

 

 

Canon Australia Pty. Ltd.

 

 

Info-Line: (02) 9805 2864

Macintosh

 

Canon New Zealand Ltd.

 

 

 

Info-Line: 0900-522666

 

 

ASIA

 

 

 

 

Canon Singapore Pte. Ltd.

 

 

79 Anson Road, #09-01 / 06, Singapore 079906

 

 

Phone: (65) 532 4400

Fax: (65) 221 7577

 

 

Canon Hongkong Co., Ltd.

 

 

9/F, The Hong Kong Club Building, 3A Chater Road,

 

 

Central, Hong Kong

 

 

 

Phone: 852-2739-0802

Fax: 852-2369-7701

 

 

Canon Marketing Services

 

 

No.1 Jalan Kilang Timor, #09-00, Pacific Tech Centre,

 

 

Singapore 159303

 

 

 

 

Phone: (65) 799 8888

Fax: (65) 273 3317

 

Canon Marketing (Malaysia) Sdn. Bhd.

Wisma General Lumber, Block D, Peremba Square, Saujana Resort, Section U2, 40150,

Shah Alam, Selangor Darul Ehsan, Malaysia Phone: (60) 3 744 6000, (60) 3 745 0055 Fax: (60) 3 745 0505

Canon Marketing (Thailand) Co., Ltd.

10th Floor, Bangkok City Tower,

179/34-45 South Sathorn Road,

Bangkok 10120, Thailand

Phone: (662) 344 9999 Fax: (662) 344 9910

Canon Marketing (Hongkong) Co., Ltd.

10/F, Mirror Tower, 61 Mody Road, Tsimshatsui East

Kowloon HongKong

Phone: 852-2170-2828 Fax: 852-2723-9684

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Contents To Download Images to a Computer For Use with the Canon Digital Camera Solution Disk VersionLoad images onto the computer Installing the USB Driver Trademark Acknowledgments DisclaimerWindows Macintosh Introduction Safety Precautions103 Using ZoomBrowser EX the First Time102 ZoomBrowser EX Canon Digital Camera Solution DiskIntroducing the Software Supports PhotoStitch Panoramas PhotoStitchRemoteCapture Twain DriversAdobe PhotoDeluxe Home Edition CD-ROM ArcSoft Camera Suite CD-ROMAdobe Photoshop LE CD-ROM Software Camera and Software Compatibility=Free Hard Disk Space System Requirements=Computer Model =InterfaceInstalling from the Canon Digital Camera Solution Disk Installing/Uninstalling the SoftwareUninstalling the Software Installing from the ArcSoft Camera Suite CD-ROMInstalling from the Adobe Photoshop LE CD-ROM Installing from the Adobe PhotoDeluxe CD-ROMInstalling the USB Driver Installing the USB DriverPreinstalled Windows 98/Me/2000 Systems Only Windows Me or Windows 2000 Users Installing and uninstalling the WIA driverClick No to All if the Confirm File Replace dialog displays USB Interface Using ZoomBrowser EX the First TimeStarting ZoomBrowser EX From Loading to PrintingClick the Import Images button and select From D\Dcim How to Have ZoomBrowser EX Start AutomaticallyCF Card Reader or PC Card Slot Interface Start ZoomBrowser EXAttach the camera to the computer with the serial cable Serial InterfaceZoomBrowser EX Camera Window How to Check and Change Various Camera SettingsLoading and Saving Images from the Camera Browser Display Area Click the OK button to start printing Printing ImagesClick the PhotoRecord Print button Selecting a Folder in the Tree View Displaying ImagesZooming Images In and Out Double-Clicking the Browser Display AreaAbout the Image Viewer Edit Panel Zooming a Single ImageDisplaying Images in Chronological Order Replaying MoviesAbout the Print Mark Button Showing Images in a Slide ShowAdding a New Library Folder Refreshing the Contents of a LibraryOrganizing Images Changing the File LocationErasing Images by Folder Erasing ImagesErasing Images Singly Editing Camera Slide Shows Saving Computer Images to a CF Card in the CameraDpof Settings Precaution Editing the Print Order Settings DpofClick the Finish button Sending Images via E-mailTo Merge Images Registered in ZoomBrowser EX Images Shot in Stitch Assist ModeMerging Panoramic Images with PhotoStitch Adobe PhotoDeluxe Home Edition Editing and Applying Special Effects to ImagesAdobe Photoshop LE Edit or apply special effects to the image Editing MoviesArcSoft PhotoImpression ArcSoft VideoImpressionPhotoRecord Window Image Resizing and Rotating Modes Image Resizing Mode Image Rotating ModeCreating a New Album Printing on Canon Perforated Paper Setting the Image Size for PrintingPrinting from PhotoRecord from Windows NT 4.0/Windows Fixed Photo SizeRemoteCapture Window Shooting with RemoteCapturePrinting a Thumbnail Index Sheet Using Interval and Timer ShootingTimer Shooting About the RemoteCapture Control ButtonsSetting Basic Shooting Settings in RemoteCapture Precautions when Shooting with RemoteCaptureChanging the Save Location and Other Preferences Converting RAW Images Converting RAW Images without Adjusting the QualityConverting RAW Images with Quality Adjustment Select the quality settings and click OKSaving in the Tiff 16 Bits/Channel Format Restore the DatabaseRAW Image Parameter Settings Dialog How to Change the File FormatStarting the Software Using ArcSoft PhotoImpressionInstalling the Software Loading Images with TWAIN-Compliant ProgramsConnecting the Camera to a Serial Interface Connecting via a CF Card Reader or PC Card SlotInstalling Adobe Photoshop LE Using Adobe Photoshop LEConnecting via a CF Card Reader or PC Card Slot Installing Adobe PhotoDeluxe Home Edition Using Adobe PhotoDeluxe Home EditionClick the Open Camera button Guide to the Twain Driver Window Click the Camera button Loading ImagesDownloading Images from the Camera Downloading Images Directly from a CF CardDownloading Images with Windows Me via WIA driver Using the Scanners and Cameras WizardUsing Windows Explorer Using the File DialogClick Add Set Set each parameter Click Apply to Camera Setting the Parameters EOS D30 OnlyParameter Settings Dialog Converting RAW Images Converting RAW images with Windows Me installing WIA driver Transmitting in the Tiff 16 Bits / Channel Format How to Change the File Transmission FormatCheck This First Troubleshooting the USB Driver InstallationUninstalling the USB Driver from Windows Check the USB Driver StatusWindows 98/Windows Me Find and delete the Drvdata.bin and Drvidx.bin files Windows Search for the Oem* files for Canon digital cameras Look for files starting with OemSystem Requirements Installing / Uninstalling the Software Using ImageBrowser the First TimeImageBrowser Canon Digital Camera Plug-In Module Adjusting Images for Transmission by E-mailPlug-In Module ArcSoft Camera Suite CD-ROM Macintosh =RAM Installer panel will display Installing from the ArcSoft Camera Suite CD-ROM What to Do if a Warning Dialog Displays Using ImageBrowser the First TimeStarting ImageBrowser Double-click the Dcim folder in the Explorer View Section How to Set ImageBrowser to Not Start AutomaticallyStart ImageBrowser Click the Canon Camera button ImageBrowser Camera Window Select the new folder in the Explorer View Section Select Macintosh HD in the Explorer View SectionRAW will display on RAW images Click an image and select Edit Caption from the Edit menu Print WindowSetting the Image Size for Printing About the Viewer Window Edit Panel Using Additional ImageBrowser FunctionsDrag the tab up or down to go backward or forward in time Showing Images in a Slide Show Refreshing the Contents of the Browser Window Click the Send to Trash button Click the Quit button Adding Sound Annotations to ImagesEditing the Print Order Settings Dpof Create a new message Adjusting Images for Transmission by E-mailTo Merge Images Registered in ImageBrowser Adobe PhotoDeluxe Editing Movies Allows you to add About the RemoteCapture Control Buttons Precautions when Shooting with RemoteCapture Changing the Save Location and Other Preferences Select a RAW image Saving in the Tiff 16 Bits / Channel Format Starting Adobe Photoshop LE Installing Plug-In ModuleLoading Images with Plug-In Compliant Application Programs Copying Plug-In Module to the Plug-Ins FolderConnect the camera to the computer with the serial cable What to Do if the ImageBrowser not found Dialog AppearsSerial Interface About AppleTalk Click the Computer button Click the icon and set the communication settingsStarting Plug-In Module and Loading Images Guide to the Plug-In Module Window Start Adobe PhotoDeluxe Using Adobe PhotoDeluxeInstalling Adobe PhotoDeluxe Starting Adobe PhotoDeluxeWhat to Do if the ImageBrowser not found Dialog Appears Click the Computer button. The dialog will display Guide to the Plug-In Module Window Set each parameter Click Apply to Camera Click Add SetConverting RAW Images Click the Plug-In Module RAW button Displays the image Macintosh Platform Troubleshooting the Computer ConnectionDouble-Check Windows PlatformCanon Customer Support Customer SupportOther Regions Adobe Customer Support ArcSoft Customer SupportNorth America
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