Sony CCD-TRV19, CCD-TRV29 Trouble check, Camcorder, Symptom Cause and/or Corrective Actions

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Trouble check

If you run into any problem using the camcorder, use the following table to troubleshoot the problem.

Should the difficulty persist, disconnect the power source and contact your Sony dealer or local authorized Sony service facility.

Camcorder

Power

Symptom	Cause and/or Corrective Actions
The power is not on.	• The battery pack is not installed.
	mAttach the battery pack firmly by pushing the lower part of
	the battery pack. (p. 7)
	• The battery is dead.
	mUse a charged battery pack. (p. 6)
	• The AC power adaptor is not connected to wall outlet.
	mConnect the AC power adaptor to wall outlet. (p. 19)
The power goes off.	• While being operated in CAMERA mode, the camcorder
	has been in the Standby mode for more than 5 minutes.
	mTurn STANDBY down once and turn it up again. (p. 10)
	• The battery is dead.
	mUse a charged battery pack. (p. 6)
The battery pack is quickly	• The ambient temperature is too low. (p. 34)
discharged.	• The battery pack has not been charged fully.
	mCharge the battery pack again. (p. 6)
	• The battery pack is completely dead, and cannot be recharged.
	mUse another battery pack. (p. 35)
Operation

Symptom	Cause and/or Corrective Actions

Additional information

START/STOP does not operate.

•The tape is stuck to the drum. mEject the cassette. (p. 8)

•The tape has run out.

mRewind the tape or use a new one. (p. 16)

•The POWER switch is set to PLAYER. mSet it to CAMERA. (p. 9)

•The tab on the cassette is out (red).

mUse a new cassette or slide the tab. (p. 8)

The cassette cannot be	• The battery is dead.
removed from the holder.	mUse a charged battery pack or the AC power adaptor. (p. 7, 19)
No function except for cassette	• Moisture condensation has occurred.
ejection works.	mRemove the cassette and leave the camcorder for at least 1
	hour. (p. 38)
The tape does not move when	• The POWER switch is set to CAMERA or OFF.
a tape transport button is	mSet it to PLAYER. (p. 16)
pressed.	• The tape has run out.
	mRewind the tape or use a new one. (p. 16)
The date or time indicator is	• You pressed DATE and TIME together for more than 2
flashing.	seconds. The camcorder is not malfunctioning.
	mYou may start recording. Flashing will stop soon.
	• The lithium battery is weak or dead.
	mReplace the lithium battery with a new one. (p. 31)

(to be continued)

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CCD-TRV11/TRV19/TRV21/TRV29/TRV119/TRV211 3-810-780-23.E

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Contents Video Camera Recorder h For the Customers in the U.S.A Welcome to video hFor the Customers in Canada Table of contents Types of differences Using this manualPrecaution on copyright Precautions on camcorder careChecking supplied accessories Charging Time Charging and installing the battery packCharging the battery pack Battery lifeInstalling the battery pack To remove the battery packTo eject the cassette Charging and installing the battery packTo remove the battery pack Inserting a cassetteTo stop recording momentarily a Camera recordingTo finish recording b Shooting scenery in several short takes Camera recordingTo focus the viewfinder lens Recording with the START/STOP button depressedWhen moving from indoors to outdoors or vice versa Using the zoom featureZooming speed Variable speed zooming When you shoot a subject using a telephoto zoomShooting with the LCD screen Hints for better shooting Place the camcorder on a flat surface or use a tripod Hints for better shootingTo begin re-recording Checking the recorded pictureTo stop playback To go back to the last recorded point after edit searchPlayer Playing back a tapeVarious playback modes When watching on the LCD screenSearching for the end of the picture Using the house current Using alternative power sourcesCCD-TRV11/TRV19/TRV21/TRV29 only Using alternative power sourcesUsing the Battery Case To remove the adaptorLetting the subject monitor the shot Using a car batteryTo cancel mirror mode To remove the battery caseLetting the subject monitor the shot Recording with the date or timeTo stop recording with the date or time After shooting Shooting with backlightingThis function is also effective under following conditions To return to automatic mode Using the Program AE functionSelecting the best mode Using the Program AE functionTo extend the recording time in 5 SEC mode Selecting the START/STOP modeTo superimpose from the beginning Superimposing a titleTo superimpose on the way of recording CCD-TRV21/TRV29/TRV211 only Using the Steady Shot functionSelecting the mode setting of each item Changing the mode settingsZoom ON/OFF -CCD-TRV21/TRV29/TRV211 only To connect to a VCR or TV without Video/Audio input jacks Watching on a TV screenIf your TV is already connected to a VCR If you connect directly to TVTo stop editing Editing onto another tapeTo edit more scenes Changing the lithium battery in the camcorder Changing the lithium battery Changing the lithium battery in the camcorderTo check the date and time Resetting the date and timeTo correct the date and time setting Year indicator changes as followsPlayback modes Tips for using the battery packBattery life is shorter in cold environment To save battery powerTips for using the battery pack After long storage Brand-new batteryBe Sure to Observe the Following If battery leakage occurred Maintenance information and precautions To reattach the eyecup Removing dust from inside the viewfinderCamcorder care Maintenance information and precautionsPrecautions Camcorder operation On handling tapesCharging AC power adaptorOthers Power sources Using your camcorder abroadDifference in color systems Trouble check Symptom Cause and/or Corrective ActionsCamcorder Trouble check SymptomWhen the Charge lamp flashes again When the Charge lamp flashesWhen the Charge lamp does not flash again Video camera recorder SpecificationsGeneral Power requirements AC power adaptorEditsearch button p Recording lamp Remote sensor p Lens cover Power zoom button pIdentifying the parts Tape transport buttons p , 17 p Stop@ Lanc l control jack Identifying the parts#Á START/STOP button p $¼ Batt battery release knob p Attaching the shoulder strap$» Jack cover Transmitter Remote commander Using the Remote CommanderTo avoid damag from possible battery leakage To prepare the remote commanderTo watch the demonstration Remote control directionTo enter demo mode To exit demo modeViewfinder and on the LCD screen Lithium battery is weak or is not installed p Battery is weak or deadY, Z IndexK, L O, P