Bosch Appliances NDC-284-PT, NDC-274-PT, NDC-274-PM installation manual Customer service

Page 22

22 en Troubleshooting	MicroDome Camera 200 Series

5.2Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly.

The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Service menu. Note down this information and the information found on the camera label before contacting customer service.

AR18-10-B012 v1.55 2012.09

Installation Manual

Bosch Security Systems

Image 22

Contents MicroDome Camera 200 Series Page Table of Contents Technical Data Specifications AccessoriesSafety Safety precautionsImportant safety instructions FCC & Ices compliance FCC & Ices InformationDisclaimer UL certificationBosch notices More informationCopyrights Features IntroductionUnpacking Installation DisassemblyMemory card Desiccant for rugged camerasNetwork and power connector PoEPower connection DC power connectionMounting Mounting the cameraCamera set-up S1460 Monitor CableCamera positioning Resetting the camera Closing the unitBrowser connection Protected networkResolving problems TroubleshootingMalfunction Possible causes Solution Customer service Maintenance RepairsTechnical Data SpecificationsMicroDome Camera 200 SeriesTechnical Data en Accessories Page Bosch Security Systems