Axis Communications 2120 Faulty cabling, Plays red, Workstation, Receive a reply similar to this

AXIS 2120 User’s Manual		Troubleshooting	57
Symptoms	Possible causes	Remedial actions
The Network indicator dis-	Faulty cabling.	1. To verify that the cable is functional, connect the cable to a
plays red.		known functioning device on the network and PING it from your
		workstation.
		2. If the cabling is OK and your network is reachable, you should
		receive a reply similar to this:
		Reply from <IP address>: bytes = 32; time
		= 10 ms
The Active and Network indi-	Hardware failure.	Contact your Axis dealer.
cators are flashing every 0.5
seconds
Your AXIS 2120 works	Firewall protection	Check the Internet firewall with your system manager.
locally, but not externally.
	Default routers required	Check if you need to configure the default router settings.
Slow image updating	The Internet site is too	Configure the AXIS 2120 to upload your video images to an FTP
	heavily loaded	server or an ISP.
No image using Refresh	Requests for images of vary-	Ensure that all the clients accessing the images are using the same
and/or slow updating of	ing size and resolution place	image resolution and compression. For large numbers of clients,
images.	a greater demand on the	configure the AXIS 2120 to upload your images to an FTP server or
	available file space within	an ISP.
	the AXIS 2120.
Cannot access the con-	Modem not properly	Check the modem power supply and modem cable connections, and
nected modem.	connected.	ensure that the modem is configured appropriately.
	Incorrect initstring.	Send command AT&F1 to return your modem to factory default,
		and then try accessing the modem again. If this does not resolve
		the problem, it is likely that your modem uses an initialization
		string that is different from the standard ATZ command used by the
		AXIS 2120. In this case, refer to the user information supplied with
		your modem to find the unique initstring command for your unit.
A series of broad vertical	The CCD sensor becomes	Direct exposure to extreme sunlight or halogen light may cause
white lines appear across the	overloaded when the light is	serious damage to the CCD sensor. Reposition your AXIS 2120 in a
image.	too bright. This can happen	more shaded location immediately.
	e.g. with sunlight reflexes.
		Note: damage caused to the AXIS 2120 through over exposure to
		direct sunlight or halogen light is not covered by the product war-
		ranty.