Axis Communications 2120 Adjusted, Type lens, Adapter. See also, Noisy images, Ment, Correctly

58 Troubleshooting AXIS 2120 User’s Manual

	Symptoms		Possible causes	Remedial actions
Bad focus		Focus has not been correctly	Referring to the on-line help, adjust the White Balance setting and
			adjusted.	then try resetting the camera focus again using the Focus Assis-
				tant, as described in Adjusting the Camera Focus on page 39.
			No adapter fitted with your	If you have previously replaced the supplied CS-type lens, you may
			C-type lens.	have inadvertently installed a C-type lens - without the required
				adapter. See also page 42.
	Noisy images.		Video images may be noisy if	To solve this problem, you need more light. The performance of the
			you are using the AXIS 2120	camera is best in 100 - 3000 lux.
			in a very low light environ-	You may wish to consider replacing the basic lens with a more sen-
			ment.	sitive lens (Lower F-number), if the lighting in the installation area
				cannot be improved.
	Bad quality images.		The Display Properties are	Open the Display Properties in your desktop and configure your dis-
			incorrectly configured for	play to show at least 65000 colors, i.e. at least 16-bit.
			your desktop.	Note: Using only 16 or 256 colors on your computer will produce
				dithering artifacts in the image.
			The camera is not focused	Referring to the on-line help, adjust the White Balance setting and
			correctly.	then try resetting the camera focus again using the Focus Assis-
				tant, as described in Adjusting the Camera Focus on page 39.
	No images available in your		ActiveX disabled.	If you are using Microsoft Internet Explorer, ensure that ActiveX
	browser application.			has not been disabled. Alternatively, use the Java Applet for view-
				ing images.
Note:		If you still have a problem after reading this information, please contact your reseller or check
		the FAQ on the AXIS 2120 product pages at the Axis Website at www.axis.com.