Axis Communications AXIS 210/211 Network Cameras Troubleshooting, Checking the Firmware

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50AXIS 210/211 - Troubleshooting

Troubleshooting

Checking the Firmware

One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera can be seen on the page

Setup > Basic Configuration.

Upgrading the Firmware

Firmware is software that determines the functionality of the camera. When you upgrade the firmware with a file from the Axis Web site, your camera will receive the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

Note: Preconfigured and customized settings will be saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications. Always read the instructions and release notes available with each new release, before upgrading the firmware.

1.Save the firmware file to your computer. The latest version of the firmware is available free of charge from the Axis Web site at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the camera’s web pages.

3.In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.

Notes: •After starting the upgrade process, always wait at least 5-10 minutes before restarting the camera, even if you suspect the upgrade has failed.

•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.

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Contents Axis 210/211 Network Cameras User’s Manual About this Document Contents Axis 210/211 Product features IntroductionDC-Iris Extra features for the AxisPoE Power over Ethernet Underside OverviewAxis Rear panelLED Indicators Color IndicationAccessing the Camera Access From a BrowserSetting the Password Accessing the camera from the InternetFocusing AxisLive View Axis 210/211 Accessing the Camera Motion Jpeg Video StreamsVideo Stream Types How to stream MPEG-4 MPEG-4 protocols and communication methodsOther methods of accessing the video stream Axis Media ControlOther MPEG-4 clients Setup Tools Accessing the Setup toolsImage Appearance Video & Image settingsImage Settings Test Text Overlay SettingsVideo Stream Overlay/Mask TypeOverlay image requirements Configure area as privacy maskUpload and use an overlay Image Formats Image SizeAdvanced Settings Camera SettingsMPEG-4 Settings Axis Media ControlLive View Config Use custom settingsUser-defined Links Upload Own Web FilesOwn Home Example Check Show Custom LinkAction Buttons Default Video FormatDefault Viewer Output ButtonsExternal Video Viewer settingsHtml Examples Sequence Mode Definitions Event ConfigurationEvent Servers Triggered Event Configuring Event TypesHow to set up a triggered event Click Add triggered on the Event typesPre-trigger and Post-trigger buffers Scheduled EventMotion Detection Port Status Object SizeIP Address Filtering System OptionsSecurity ReferralsDate & Time Network Basic TCP/IP SettingsIP Address Configuration DNS Configuration Network Advanced TCP/IP SettingsServices Link-Local Address NTP ConfigurationHost Name Configuration NAT Traversal port mappingRtsp Network TrafficNetwork Socks QoS Quality of serviceQoS Settings Network Smtp e-mailNetwork UPnP LED SettingsMaintenance Network RTP / MPEG-4Advanced ConfigurationSupport Resetting to the Factory Default Settings Using the Control ButtonI/O Terminal Connector Pinout and InterfaceSchematic Diagram Terminal Connectors Technical Specifications Frame ratePower General performance considerations Optimizing your systemAxis 210/211 Technical Specifications Frame rates Motion Jpeg and MPEG-4 BandwidthChecking the Firmware TroubleshootingSetup Basic Configuration Upgrading the FirmwareEmergency Recovery Procedure Axis SupportCamera is accessible locally, but not externally Problems setting the IP addressCamera cannot be accessed from a browser Etc, to a destination outside the local networkDecode only I frames Video/Image problems generalVideo/image problems MPEG-4 Poor quality snapshot images Status and Network indicator LEDs are flashing red rapidlyProblems uploading files Browser freezesGlossary of Terms Axis 210/211 Glossary of Terms Index Http Http APIQoS Recovery Referrals Restore 40 RTP RtspPage Axis 210/211 User’s Manual Rev .0 Part No
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AXIS 210/211 Network Cameras, 211, 210 specifications

Axis Communications is a renowned brand in the field of network video solutions, providing innovative products for surveillance and security. Among its diverse range of offerings, the Axis 211A, Axis 210, Axis 211, and Axis 210A stand out as notable models that cater to various surveillance needs.

The Axis 211A is a versatile network camera designed for indoor environments. It is equipped with a 1/3-inch CCD sensor, providing excellent image quality and clarity. With a resolution of up to 640x480 pixels, it delivers detailed video and still images. The camera supports Motion JPEG and MPEG-4, allowing for flexible video streaming options. One of its key features is the built-in audio capability, which enables two-way communication, making it ideal for monitoring sensitive areas or communicating with individuals in the camera's field of view.

The Axis 210, similar to the 211A, focuses on delivering reliable surveillance in indoor settings. It possesses a compact design that facilitates easy installation in various locations. The camera also features a 1/3-inch CCD sensor, ensuring good low-light performance. Its robust web-based interface allows users to adjust settings easily, and with Power over Ethernet (PoE) support, it simplifies connectivity by requiring only a single cable for power and data transmission.

The Axis 211 is designed for outdoor and indoor applications, equipped with an IP66-rated housing that provides protection against dust and water. This feature makes it suitable for demanding environments. With a resolution of 640x480 pixels, it captures clear images while offering remote access capabilities via a standard web browser. Additionally, it supports two-way audio and features like motion detection, enhancing security monitoring.

Lastly, the Axis 210A is another noteworthy model, featuring an integrated microphone and speaker, ideal for applications where audio surveillance is essential. It maintains high-quality video transmission with the same CCD sensor technology as its counterparts. The camera's ability to offer real-time alerts and notifications makes it a valuable addition to any security setup.

In summary, the Axis 211A, 210, 211, and 210A models are equipped with robust technologies and features that cater to various surveillance requirements. From indoor settings with audio capabilities to outdoor environments with protective housings, these Axis models deliver flexibility, high image quality, and reliable performance, making them excellent choices for both residential and commercial security applications.