Axis Communications 211, 210 user manual Emergency Recovery Procedure, Axis Support

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AXIS 210/211 - Troubleshooting 51

Emergency Recovery Procedure

If power or the network connection to the camera is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label attached to the bottom of the camera.

1.Unix/Linux - From the command line, type the following: arp -s <IP address of camera> <Serial number> temp ping -s 408 <IP address of camera>

Windows - From a command/DOS prompt, type the following: arp -s <IP address of camera> <Serial number>

ping -l 408 -t <IP address of camera>

2.If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3.Open a browser and type in the camera’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, e.g. axis210.bin or axis211.bin. Then click the Load button to restart the upgrade process.

4.After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED.

5.Referring to the installation guide, reinstall the camera.

If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/

Axis Support

If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a brief description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting.

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Contents Axis 210/211 Network Cameras User’s Manual About this Document Contents Axis 210/211 Introduction Product featuresExtra features for the Axis PoE Power over EthernetDC-Iris Rear panel OverviewAxis UndersideColor Indication LED IndicatorsAccess From a Browser Accessing the CameraAccessing the camera from the Internet Setting the PasswordAxis FocusingLive View Axis 210/211 Accessing the Camera Video Streams Video Stream TypesMotion Jpeg MPEG-4 protocols and communication methods How to stream MPEG-4Axis Media Control Other methods of accessing the video streamOther MPEG-4 clients Accessing the Setup tools Setup ToolsVideo & Image settings Image SettingsImage Appearance Overlay/Mask Type Text Overlay SettingsVideo Stream TestImage Formats Image Size Configure area as privacy maskUpload and use an overlay Overlay image requirementsCamera Settings Advanced SettingsAxis Media Control MPEG-4 SettingsUse custom settings Live View ConfigExample Check Show Custom Link Upload Own Web FilesOwn Home User-defined LinksOutput Buttons Default Video FormatDefault Viewer Action ButtonsViewer settings Html ExamplesExternal Video Sequence Mode Event Configuration Event ServersDefinitions Click Add triggered on the Event types Configuring Event TypesHow to set up a triggered event Triggered EventScheduled Event Pre-trigger and Post-trigger buffersMotion Detection Object Size Port StatusReferrals System OptionsSecurity IP Address FilteringNetwork Basic TCP/IP Settings IP Address ConfigurationDate & Time Network Advanced TCP/IP Settings ServicesDNS Configuration NAT Traversal port mapping NTP ConfigurationHost Name Configuration Link-Local AddressNetwork Traffic RtspNetwork Smtp e-mail QoS Quality of serviceQoS Settings Network SocksNetwork RTP / MPEG-4 LED SettingsMaintenance Network UPnPConfiguration SupportAdvanced Using the Control Button Resetting to the Factory Default SettingsPinout and Interface I/O Terminal ConnectorSchematic Diagram Terminal Connectors Frame rate Technical SpecificationsPower Optimizing your system General performance considerationsAxis 210/211 Technical Specifications Bandwidth Frame rates Motion Jpeg and MPEG-4Upgrading the Firmware TroubleshootingSetup Basic Configuration Checking the FirmwareAxis Support Emergency Recovery ProcedureEtc, to a destination outside the local network Problems setting the IP addressCamera cannot be accessed from a browser Camera is accessible locally, but not externallyVideo/Image problems general Video/image problems MPEG-4Decode only I frames Browser freezes Status and Network indicator LEDs are flashing red rapidlyProblems uploading files Poor quality snapshot imagesGlossary of Terms Axis 210/211 Glossary of Terms Http Http API IndexRtsp QoS Recovery Referrals Restore 40 RTPPage Axis 210/211 User’s Manual Rev .0 Part No
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AXIS 210/211 Network Cameras, 211, 210 specifications

Axis Communications is a renowned brand in the field of network video solutions, providing innovative products for surveillance and security. Among its diverse range of offerings, the Axis 211A, Axis 210, Axis 211, and Axis 210A stand out as notable models that cater to various surveillance needs.

The Axis 211A is a versatile network camera designed for indoor environments. It is equipped with a 1/3-inch CCD sensor, providing excellent image quality and clarity. With a resolution of up to 640x480 pixels, it delivers detailed video and still images. The camera supports Motion JPEG and MPEG-4, allowing for flexible video streaming options. One of its key features is the built-in audio capability, which enables two-way communication, making it ideal for monitoring sensitive areas or communicating with individuals in the camera's field of view.

The Axis 210, similar to the 211A, focuses on delivering reliable surveillance in indoor settings. It possesses a compact design that facilitates easy installation in various locations. The camera also features a 1/3-inch CCD sensor, ensuring good low-light performance. Its robust web-based interface allows users to adjust settings easily, and with Power over Ethernet (PoE) support, it simplifies connectivity by requiring only a single cable for power and data transmission.

The Axis 211 is designed for outdoor and indoor applications, equipped with an IP66-rated housing that provides protection against dust and water. This feature makes it suitable for demanding environments. With a resolution of 640x480 pixels, it captures clear images while offering remote access capabilities via a standard web browser. Additionally, it supports two-way audio and features like motion detection, enhancing security monitoring.

Lastly, the Axis 210A is another noteworthy model, featuring an integrated microphone and speaker, ideal for applications where audio surveillance is essential. It maintains high-quality video transmission with the same CCD sensor technology as its counterparts. The camera's ability to offer real-time alerts and notifications makes it a valuable addition to any security setup.

In summary, the Axis 211A, 210, 211, and 210A models are equipped with robust technologies and features that cater to various surveillance requirements. From indoor settings with audio capabilities to outdoor environments with protective housings, these Axis models deliver flexibility, high image quality, and reliable performance, making them excellent choices for both residential and commercial security applications.
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