Axis Communications 211, 210 user manual Status and Network indicator LEDs are flashing red rapidly

Page 54

54AXIS 210/211 - Troubleshooting

 

Poor rendering of MPEG-4 images.

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

 

enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control

 

 

panel applet.

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can

 

 

usually be downloaded from the manufacturer's web site.

 

 

If images are degrading, try decreasing the GOV length, see Advanced Settings” on page

 

 

22.

 

Color saturation is different in MPEG-4

Modify the settings for your graphics adapter. Please see the adapter's documentation

 

and Motion JPEG.

for more information.

The

test image does not display as expected.

 

 

 

 

 

Image settings.

Not all settings have an effect on the test image. For more information, see the help on

 

 

Image Settings.

The

Power indicator is not constantly lit

 

 

 

 

 

Faulty power supply.

Check that you are using an AXIS PS-K power supply.

The

 

Status and Network indicator LEDs are flashing red rapidly

 

 

 

 

Hardware failure.

Contact your Axis dealer.

The

 

Status indicator LED is flashing red and the camera is inaccessible

 

 

 

 

A firmware upgrade has been inter-

See the Emergency Recovery Procedure above.

 

rupted or the firmware has otherwise

 

 

been damaged.

 

Poor quality snapshot images

 

 

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least

 

workstation.

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

Browser freezes

 

 

 

 

 

Netscape 7.x or Mozilla 1.4 (or later)

Lower the image resolution.

 

can sometimes freeze on a slow com-

 

 

puter.

 

Problems uploading files

 

 

 

 

 

Limited space.

There is only limited space available for the upload of your own files. Try deleting one or

 

 

more existing files, to free up space.

 

Missing images in uploads.

This can occur when trying to use a larger image buffer than is actually available. Try

 

 

lowering the frame rate or the upload period.

Overlay is not displayed

 

 

 

 

 

Incorrect size or location of overlay.

The overlay may have been positioned incorrectly. Refer to the online help for informa-

 

 

tion on the limitations when using image overlays and privacy masks.

Motion Detection triggers unexpectedly

 

 

 

 

 

Changes in luminance.

Motion detection is based upon changes in luminance in the image. This means that if

 

 

there are sudden changes in the lighting, motion detection may be mistakenly triggered.

 

 

Lower the sensitivity setting to avoid problems with luminance.

 

 

 

For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup

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Contents Axis 210/211 Network Cameras User’s Manual About this Document Contents Axis 210/211 Product features IntroductionExtra features for the Axis PoE Power over EthernetDC-Iris Underside OverviewAxis Rear panelLED Indicators Color IndicationAccessing the Camera Access From a BrowserSetting the Password Accessing the camera from the InternetFocusing AxisLive View Axis 210/211 Accessing the Camera Video Streams Video Stream TypesMotion Jpeg How to stream MPEG-4 MPEG-4 protocols and communication methodsOther methods of accessing the video stream Axis Media ControlOther MPEG-4 clients Setup Tools Accessing the Setup toolsVideo & Image settings Image SettingsImage Appearance Test Text Overlay SettingsVideo Stream Overlay/Mask TypeOverlay image requirements Configure area as privacy maskUpload and use an overlay Image Formats Image SizeAdvanced Settings Camera SettingsMPEG-4 Settings Axis Media ControlLive View Config Use custom settingsUser-defined Links Upload Own Web FilesOwn Home Example Check Show Custom LinkAction Buttons Default Video FormatDefault Viewer Output ButtonsViewer settings Html ExamplesExternal Video Sequence Mode Event Configuration Event ServersDefinitions Triggered Event Configuring Event TypesHow to set up a triggered event Click Add triggered on the Event typesPre-trigger and Post-trigger buffers Scheduled EventMotion Detection Port Status Object SizeIP Address Filtering System OptionsSecurity ReferralsNetwork Basic TCP/IP Settings IP Address ConfigurationDate & Time Network Advanced TCP/IP Settings ServicesDNS Configuration Link-Local Address NTP ConfigurationHost Name Configuration NAT Traversal port mappingRtsp Network TrafficNetwork Socks QoS Quality of serviceQoS Settings Network Smtp e-mailNetwork UPnP LED SettingsMaintenance Network RTP / MPEG-4Configuration SupportAdvanced Resetting to the Factory Default Settings Using the Control ButtonI/O Terminal Connector Pinout and InterfaceSchematic Diagram Terminal Connectors Technical Specifications Frame ratePower General performance considerations Optimizing your systemAxis 210/211 Technical Specifications Frame rates Motion Jpeg and MPEG-4 BandwidthChecking the Firmware TroubleshootingSetup Basic Configuration Upgrading the FirmwareEmergency Recovery Procedure Axis SupportCamera is accessible locally, but not externally Problems setting the IP addressCamera cannot be accessed from a browser Etc, to a destination outside the local networkVideo/Image problems general Video/image problems MPEG-4Decode only I frames Poor quality snapshot images Status and Network indicator LEDs are flashing red rapidlyProblems uploading files Browser freezesGlossary of Terms Axis 210/211 Glossary of Terms Index Http Http APIQoS Recovery Referrals Restore 40 RTP RtspPage Axis 210/211 User’s Manual Rev .0 Part No
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AXIS 210/211 Network Cameras, 211, 210 specifications

Axis Communications is a renowned brand in the field of network video solutions, providing innovative products for surveillance and security. Among its diverse range of offerings, the Axis 211A, Axis 210, Axis 211, and Axis 210A stand out as notable models that cater to various surveillance needs.

The Axis 211A is a versatile network camera designed for indoor environments. It is equipped with a 1/3-inch CCD sensor, providing excellent image quality and clarity. With a resolution of up to 640x480 pixels, it delivers detailed video and still images. The camera supports Motion JPEG and MPEG-4, allowing for flexible video streaming options. One of its key features is the built-in audio capability, which enables two-way communication, making it ideal for monitoring sensitive areas or communicating with individuals in the camera's field of view.

The Axis 210, similar to the 211A, focuses on delivering reliable surveillance in indoor settings. It possesses a compact design that facilitates easy installation in various locations. The camera also features a 1/3-inch CCD sensor, ensuring good low-light performance. Its robust web-based interface allows users to adjust settings easily, and with Power over Ethernet (PoE) support, it simplifies connectivity by requiring only a single cable for power and data transmission.

The Axis 211 is designed for outdoor and indoor applications, equipped with an IP66-rated housing that provides protection against dust and water. This feature makes it suitable for demanding environments. With a resolution of 640x480 pixels, it captures clear images while offering remote access capabilities via a standard web browser. Additionally, it supports two-way audio and features like motion detection, enhancing security monitoring.

Lastly, the Axis 210A is another noteworthy model, featuring an integrated microphone and speaker, ideal for applications where audio surveillance is essential. It maintains high-quality video transmission with the same CCD sensor technology as its counterparts. The camera's ability to offer real-time alerts and notifications makes it a valuable addition to any security setup.

In summary, the Axis 211A, 210, 211, and 210A models are equipped with robust technologies and features that cater to various surveillance requirements. From indoor settings with audio capabilities to outdoor environments with protective housings, these Axis models deliver flexibility, high image quality, and reliable performance, making them excellent choices for both residential and commercial security applications.