Samsung SNP-1000A Problem Solution Nothing appears on, Screen, Video image is not, Clear

Page 102

10X PTZ Network Camera SNP-1000A

If there are problems in operation, please refer to the items below. If the problem persists, please contact the agent you purchased this product from.

Problem

 

 

Solution

 

 

Nothing appears on the

ƒ

Please check the power connection.

screen.

ƒ Please

check

the

images

after

 

 

 

connecting the video signal line

 

 

ƒ Open

MS-DOS window to check

 

 

whether 10X PTZ Network Camera

 

 

SNP-1000A is connected to network.

 

 

In case of ping 192.168.1.100,

 

 

 

replace it with IP address set up.

 

 

 

The video image is not

ƒ

Please check if the lens is clean.

clear.

 

Please clean the lens with a clean

 

 

cloth or brush.

 

 

 

 

ƒ

Please adjust the contrast feature of

 

 

the monitor.

 

 

 

 

ƒ

Please make sure that the screen is

 

 

not exposed directly to a bright light.

 

 

Please move the camera if necessary.

 

 

 

The screen is dark.

ƒ

Please adjust the contrast feature of

 

 

the monitor.

 

 

 

 

ƒ If you have an intermediate device, set

 

 

the 75Ω/Hi-z properly, and check the

 

 

terminals.

 

 

 

 

 

 

There is a problem with

ƒ

Please check if an appropriate power

the camera operation.

 

source

to the

camera

complies

with

The camera surface is

 

the

manufacturer's

standard

too hot and black

 

 

requirement, or if the voltage keeps

stripes appear on the

 

screen.

 

changing.

 

 

 

98

Image 102
Contents Dynamic Page Preface Page Contents Network configuration and connection method P/T Setting Ch6. Troubleshooting 101Page 10X PTZ Network Camera SNP-1000A Correct disposal of batteries in this product Product Warranty and Limitations Before Setup During Use Disassembly and Cleaning 10X PTZ Network Camera SNP-1000A Ch1. Overview PTZ Network Camera SNP-1000A Introduction Features € 10X Zoom Lens with Auto-Focus FunctionIndividual Preset Saving Modes € Variable Auto Surveillances€ Proportional P/T € Day & Night€ OSD On Screen Display € Area Masking € 128 Preset Position€ Digital Flip € High Data Compression RatioCh2. Section names and functions Body Rear panel Connection to external terminal Alarm Connection Terminal PurposeCh3. Installation and Network Setup Components and Accessories „ Accessories „ Products Sold SeparatelyInstallation Preparation for CableCable Connection Installation Installation of SNP-1000A „ Precautions for Installation„ Optional Products for Installation Installing the SNP-1000A on a Ceiling 10X PTZ Network Camera SNP-1000A Installing the SNP-1000A Wall Mount 10X PTZ Network Camera SNP-1000A Installing the Dome Housing STH-1000PI Network configuration and connection method Configuration/connection using WebNetwork configuration and connection method Default value is ID admin, PW ① LAN / xDSL/ Dhcp Configuration ② Port ConfigurationDescription 10X PTZ Network Camera SNP-1000A Ch4. How to Use Web Viewer How to Use Web Viewer LoginWeb Viewer screen „ ControlsFlip Image Save Image ResolutionStretch Image QuadPause Stops video for a while Displays related informationDeinterlace Day&Night PTZ ControlSet button Instruction for Camera OSD control button ↑, ↓ button←, → button Exit buttonArea Zoom guide Screen image of new PTZ position moved by one time click Screen image of expanded area Storage item Function Using Administration Initialization Screen after ConnectingLive Web Viewer live screenVideo/Audio Setup BasicProduct Information Network Configuration NetworkPort/DDNS Configuration User※ Set up user authority User’s authorities set up at ‘Current User’ are as follows10X PTZ Network Camera SNP-1000A Configures PTZ Swing and Preset of the camera Pan/Tilt/ZoomPTZ Motion Detection This sets up motion detection function of cameraAlarm/Sensor Digital In Setup Description Alarm/Sensor SetupMail/FTP Setup Digital Out Setup DescriptionDescription Time Setup TimeCurrent Time LOG Recent activities made for camera are displayed as logUpgrade System Upgrade ConfigurationFactory Mode Setup System Reboot Ch5. How to Operate Camera ① Camera Setting OSD Menu Organization② Sequence Setting ③ P/T Setting④ OSD Setting ⑤ Initialize➏ Status Focus PTZ Camera User Menu SettingsCamera Setting Main Menu➊Focus Mode ②Zoom Tracking➌Digital Zoom „ WB Mode White Balance10X PTZ Network Camera SNP-1000A ➋Iris Exposure➊Brightness ➌ShutterBack Light ➍Sens-UpAGC Ssnr Samsung Super Noise ReductionDay & Night ➋Image Adj Others①Sync ➌FreezeSequence Setting PresetSequence Setting Menu „ Preset Menu Setting Swing SEQ Group SEQ Tour SEQPTZ Trace Auto Run Power On Resume P/T Setting Pan LimitTilt Limit Area Setting Areas can be indicated. Areas can be designated up toArea Masking Prop. P/TDigital Flip Jog SpeedOSD Setting Camera NamePreset Number Preset NameSequence Status Area NamePTZ Position LanguageInitialization Setting Initialization MenuCamera settings. Default setting is OFF StatusCh6. Troubleshooting Screen Problem Solution Nothing appears onThere is a problem with Video image is notDAYNIGHTAuto mode Problem Solution MotionWhen camera cannot Detection function isNo image from web Problem SolutionVideo is stopped ViewerAppendix A. Ddns Usage € Complete the registration form in iPOLiS website Figure A-1. Website of iPOLiS103 € Register the equipment after login Figure A-4. Login105 € Configure Ddns information in the equipment 107 108 Specifications Camera PartItems SNP-1000AN SNP-1000AP 110 Network Part DdnsDimension Page Samsung Techwin