Canon VC-C50i instruction manual Troubleshooting, Wireless controller does not work

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Troubleshooting

Check the following before contacting your Canon supplier.

The wireless controller does not work.

Check 1: The LED is not lit.

Response: Check that the plug is inserted into the main power outlet correctly and pushed in all the way. → P.18

Check 2: The LED is red.

Response: The camera is switched off. Press the p button on the wireless controller to switch the camera on. → P.26

Check 3: The LED is orange.

Response: Operation is restricted by the ID mode function. Reset the ID correctly or cancel ID mode operation. → P.35–37

Check 4: Does the LED blink green when you use the wireless controller? Response: • Check the remaining charge in the wireless controller batteries.

•Ensure that you are using the wireless controller inside its effective range. → P.20

There is no picture on the monitor.

Check 1: The LED is red.

Response: The camera is switched off. Press the p button on the wireless controller to switch the camera on. → P.26

Check 2: The components are not all connected correctly.

Response: Check that the components are all connected correctly. → P.14–15

Check 3: Power to the camera or monitor is not switched on.

Response: Turn power on for the camera and monitor. → P.18

Cannot adjust the camera head angle properly.

Check 1: The camera head will not move to the limit of its range of movement.

Response: Something has directly moved the camera head. Press the h button on the wireless controller. → P.21

Check 2: Restrictions have been applied to the range of camera head movement.

Response: Change the range of camera head movement. → P.31

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Contents English Features of the VC-C50i/VC-C50iR Communication Camera IntroductionExclusion of Liability Serial No For Users in the UK PA-V16 Safe Use of EquipmentImportant Warnings Important Operational Instructions FDA regulationFCC Notice Important Safety Instructions Example of Antenna Grounding AS PER National Electrical Code English Cleaning the Lens MaintenanceCleaning the Equipment Contents Nomenclature Checking the Camera and Its AccessoriesBefore You Use the Product Do not overtighten the mounting screw Installing the ProductUsing a Tripod Connecting the Components Using the Wide-angle ConverterRaise the levers on each side of the multiconnector plug Connecting to the MulticonnectorAttaching the Multiconnector to the Camera Push the multiconnector plug into the multiconnector socketMulticonnector Pin Layout A10External device output terminals External Device I/O TerminalsExternal device input terminals Turning the Power on and OFF LED Display Camera StatusControlling the Camera from the Wireless Controller Replace the battery cover Loading the Batteries into the Wireless ControllerRemove the battery cover Insert the batteries Observe the following precautions when handling batteriesTo move the camera head up and down tilt Changing the Camera Head Angle pan/tilt/home positionTo move the camera head left and right pan To move the camera head to the Home positionTo zoom out Wide Zooming In/Out TELE/WIDETo zoom in Tele Press the t side of the buttonPress the a button Focusing FocusTo use autofocus mode Camera focuses automaticallyTo focus on nearby subjects Adjusting the Brightness BrightTo fix the focus To focus on distant subjectsTo store a position Storing a Preset Camera Position PresetTo restore a preset position To switch the camera on Switching the Camera on and OFFTo switch the camera off Status of camera ON, press the p buttonCamera Settings Buttons Used to Specify the SettingsSetting the Clock Splay MenuEntering Characters Columns Selected position Character areaSetting the Camera Head Movement Speed and Pan Operation SpeedSetting the Range of Camera Head Movement YES noSetting the AE Night Mode Settings VC-C4 Mode Setting MenuRS-232C Settings ID Mode Setting the ID NumberPress a number button in this case Selecting the Camera to be ControlledPress the i button Cancelling ID Mode Press the 0 buttonCannot adjust the camera head angle properly TroubleshootingWireless controller does not work There is no picture on the monitorCheck 3 You restored a preset position Camera will not move to a preset positionCheck 1 The camera is set to manual focus mode Camera will not focusFactory Default Settings DefaultSpecifications DetailsSpecifications
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VC-C50i specifications

The Canon VC-C50i is a versatile and powerful camera designed primarily for video conferencing, remote monitoring, and live streaming applications. This camera boasts a range of features and technologies aimed at delivering high-quality visuals and ease of use for professionals and organizations alike.

One of the standout characteristics of the VC-C50i is its capability to capture detailed and vibrant images, thanks to its 1/3-inch CCD image sensor. This sensor allows the camera to perform well in various lighting conditions, ensuring that footage remains clear and sharp, even in lower light environments. The camera supports a maximum resolution of 1280x720, producing high definition video that meets the demands of modern broadcasting and video conferencing.

A notable feature of the VC-C50i is its powerful 20x optical zoom lens. This affords users the flexibility to focus on subjects from a distance without sacrificing image quality. The camera's pan, tilt, and zoom (PTZ) capabilities allow for precise and smooth movements, making it easier to capture dynamic scenes or highlight specific areas of interest within a live setting. This functionality is essential in professional environments, such as lecture halls, conference rooms, and houses of worship.

Moreover, the VC-C50i incorporates advanced digital signal processing technology to enhance image quality further. It features automatic white balance, backlight compensation, and a wide dynamic range, contributing to optimal performance across varying conditions. These technologies ensure that the camera adapts intelligently to changes in the environment, delivering consistent video output.

The camera is equipped with comprehensive connectivity options, including both analog and digital interfaces. This makes it compatible with a variety of systems, allowing seamless integration with existing setups. Users can control the VC-C50i remotely via RS-232 or Ethernet connections, providing flexibility in operation and setup. Additionally, the network transmission capability supports streaming over IP, making it suitable for online broadcasting.

Built with durability in mind, the VC-C50i features a compact and robust design ideal for installations in various settings. Its straightforward configuration process ensures that users, regardless of technical expertise, can get the camera up and running quickly. Overall, the Canon VC-C50i stands out as a reliable and efficient choice for anyone seeking professional-grade video performance.
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