Canon VC-C50i instruction manual Camera will not move to a preset position, Camera will not focus

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Troubleshooting

The camera will not move to a preset position.

Check 1: The camera head will not move to the limit of its range of movement.

Response: Something has directly moved the camera head. Press the h button on the wireless controller. → P.21

Check 2: The range of pan/tilt movement has been changed since the preset position was stored.

Response: Store the preset position again. → P.25

The camera will not focus.

Check 1: The camera is set to manual focus mode.

Response: Focus the camera manually or press the a button on the wireless controller to switch to auto-focus. → P.23–24

Check 2: The lens is dirty.

Response: Clean the lens. → P.10

Check 3: You restored a preset position.

Response: If a preset position is restored when the camera is in manual focus mode, the camera may be out of focus once it has moved to the preset position. Adjust the focus manually or press the a button on the wireless controller to switch to auto-focus. → P.23–24

Check 4: The distance between the subject and the camera is not within the camera’s focal range.

Response: Depending on the zoom position, the camera may not be able to focus at some distances regardless of whether it is in auto-focus or manual focus mode. Adjust the distance between the camera and the subject.

→P.22

Check 5: You are using auto-focus mode to photograph a subject that is not suitable for auto-focus mode (→ P.23).

Response: Adjust the focus manually. → P.24

ENGLISH

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Contents English Introduction Features of the VC-C50i/VC-C50iR Communication CameraExclusion of Liability Safe Use of Equipment Important WarningsSerial No For Users in the UK PA-V16 FDA regulation Important Operational InstructionsFCC Notice Important Safety Instructions Example of Antenna Grounding AS PER National Electrical Code English Maintenance Cleaning the EquipmentCleaning the Lens Contents Checking the Camera and Its Accessories Before You Use the ProductNomenclature Installing the Product Using a TripodDo not overtighten the mounting screw Using the Wide-angle Converter Connecting the ComponentsPush the multiconnector plug into the multiconnector socket Connecting to the MulticonnectorAttaching the Multiconnector to the Camera Raise the levers on each side of the multiconnector plugA10 Multiconnector Pin LayoutExternal Device I/O Terminals External device input terminalsExternal device output terminals LED Display Camera Status Turning the Power on and OFFControlling the Camera from the Wireless Controller Observe the following precautions when handling batteries Loading the Batteries into the Wireless ControllerRemove the battery cover Insert the batteries Replace the battery coverTo move the camera head to the Home position Changing the Camera Head Angle pan/tilt/home positionTo move the camera head left and right pan To move the camera head up and down tiltPress the t side of the button Zooming In/Out TELE/WIDETo zoom in Tele To zoom out WideCamera focuses automatically Focusing FocusTo use autofocus mode Press the a buttonTo focus on distant subjects Adjusting the Brightness BrightTo fix the focus To focus on nearby subjectsStoring a Preset Camera Position Preset To restore a preset positionTo store a position Status of camera ON, press the p button Switching the Camera on and OFFTo switch the camera off To switch the camera onButtons Used to Specify the Settings Camera SettingsSplay Menu Setting the ClockColumns Selected position Character area Entering CharactersSpeed Setting the Camera Head Movement Speed and Pan OperationYES no Setting the Range of Camera Head MovementSetting the AE VC-C4 Mode Setting Menu Night Mode SettingsRS-232C Settings Setting the ID Number ID ModeSelecting the Camera to be Controlled Press the i buttonPress a number button in this case Press the 0 button Cancelling ID ModeThere is no picture on the monitor TroubleshootingWireless controller does not work Cannot adjust the camera head angle properlyCamera will not focus Camera will not move to a preset positionCheck 1 The camera is set to manual focus mode Check 3 You restored a preset positionDefault Factory Default SettingsDetails SpecificationsSpecifications
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VC-C50i specifications

The Canon VC-C50i is a versatile and powerful camera designed primarily for video conferencing, remote monitoring, and live streaming applications. This camera boasts a range of features and technologies aimed at delivering high-quality visuals and ease of use for professionals and organizations alike.

One of the standout characteristics of the VC-C50i is its capability to capture detailed and vibrant images, thanks to its 1/3-inch CCD image sensor. This sensor allows the camera to perform well in various lighting conditions, ensuring that footage remains clear and sharp, even in lower light environments. The camera supports a maximum resolution of 1280x720, producing high definition video that meets the demands of modern broadcasting and video conferencing.

A notable feature of the VC-C50i is its powerful 20x optical zoom lens. This affords users the flexibility to focus on subjects from a distance without sacrificing image quality. The camera's pan, tilt, and zoom (PTZ) capabilities allow for precise and smooth movements, making it easier to capture dynamic scenes or highlight specific areas of interest within a live setting. This functionality is essential in professional environments, such as lecture halls, conference rooms, and houses of worship.

Moreover, the VC-C50i incorporates advanced digital signal processing technology to enhance image quality further. It features automatic white balance, backlight compensation, and a wide dynamic range, contributing to optimal performance across varying conditions. These technologies ensure that the camera adapts intelligently to changes in the environment, delivering consistent video output.

The camera is equipped with comprehensive connectivity options, including both analog and digital interfaces. This makes it compatible with a variety of systems, allowing seamless integration with existing setups. Users can control the VC-C50i remotely via RS-232 or Ethernet connections, providing flexibility in operation and setup. Additionally, the network transmission capability supports streaming over IP, making it suitable for online broadcasting.

Built with durability in mind, the VC-C50i features a compact and robust design ideal for installations in various settings. Its straightforward configuration process ensures that users, regardless of technical expertise, can get the camera up and running quickly. Overall, the Canon VC-C50i stands out as a reliable and efficient choice for anyone seeking professional-grade video performance.
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