Apple G4 manual Network Problems

Troubleshooting Symptom Charts/ Network Problems - 63

Unable to see any network devices or connection drops off line by itself

Network Problems

1Try a known-good Ethernet cable.

2Open the AppleTalk or TCP/IP system preference or control panel and select the Ethernet option. Verify that you can now see devices on the network.

3Clear parameter RAM. Hold down Command-Option-P-R during startup until you hear a second startup chime.

4Start up from the system installation CD or system restore CD that came with the computer. Open the AppleTalk or TCP/ IP system preference or control panel and select the Ethernet option. Are you able to switch to Ethernet and see Ethernet devices on the network? If so, troubleshoot software extensions or reinstall system software.

5Try connecting to a known-good Ethernet port at the wall or external hub.

6Verify that other users are experiencing the same problem. If so, contact the network administrator.

7Replace the logic board.