Welcome

Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost effective, easy to use and easy to configure IP communications solution for any business. The GXW410x supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.

This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation, multi-party conferencing, etc. This IP Analog Gateway is very easy to manage and scalable, specifically designed to be an easy to use and affordable VoIP solution for the small – medium business or enterprise. Enable the video surveillance port to give piece of mind while you are away from your business.

GATEWAY GXW410X OVERVIEW

The GXW410x offers an easy to manage, feature rich feature IP communications solution for any small business or businesses with virtual and/or branch locations who want to leverage their broadband network and/or add new IP Technology to their current phone system. The Grandstream Enterprise Analog VoIP Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice versa. There are two models - the GXW4104 and GXW4108, which have either 4 or 8 FXO ports respectively. The installation is the same for either model.

SAFETY COMPLIANCES

The GXW410x is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. Warning: use only the power adapter included in the GXW410x package. Using an alternative power adapter may permanently damage the unit.

Caution: GXW410x is designed and recommended for indoor use only to avoid possible damage caused by over-voltage or over current situations. Not respecting this recommendation may cause a system lock which will require user to perform a power cycle of the unit.

WARRANTY

Grandstream has a reseller agreement with our reseller customer. End users should contact the company from whom you purchased the product for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to remedy warranty policy without prior notification.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

∙This document is contains links to Grandstream GUI Interfaces. Please download the GUI examples http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_gui.zip

for your reference.

∙This document is subject to change without notice. The latest electronic version of this user manual is available on our website: http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_usermanual_englis h.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Grandstream Networks, Inc.	GXW410x User Manual	Page 4 of 35
Firmware Version 1.3.4.13		Last Updated: 3/2012

GXW410X specifications

Grandstream Networks, a leading provider of IP voice and video communication solutions, has made a significant mark in the telecommunications industry with its GXW410X series of Analog Gateway devices. These gateways serve as a bridge between traditional analog phone systems and modern IP networks, making them an ideal solution for businesses looking to enhance communication efficiency while leveraging existing infrastructure.

At the heart of the GXW410X series is a range of models designed to support different analog port configurations, including the GXW4104, GXW4108, and GXW4116, which provide 4, 8, and 16 FXS ports, respectively. This flexibility allows organizations to choose the right model that fits their specific needs, whether they are a small business or a larger enterprise.

One of the standout features of the GXW410X is its robust SIP (Session Initiation Protocol) support, which facilitates easy connectivity to various VoIP service providers. This capability ensures that users can make and receive VoIP calls over their existing analog lines, reducing operational costs while improving call quality. The device also supports up to 1000 SIP accounts, allowing multiple users to make simultaneous calls without compromising performance.

The GXW410X series provides advanced call management features, including caller ID, call waiting, call forwarding, and voicemail, which empowers users to enhance their communication experience. Additionally, it offers integrated NAT (Network Address Translation) support and security features such as built-in firewall and encryption protocols, ensuring secure operations within the IP network.

The scalability of the GXW410X series is another remarkable characteristic. It enables seamless expansion for businesses as they grow, with the ability to easily connect additional analog devices to the network without significant infrastructure changes. Furthermore, the installation and configuration processes are user-friendly, thanks to the intuitive web-based management interface that simplifies monitoring and administration tasks.

Power over Ethernet (PoE) support is also included in the GXW410X series, allowing devices to receive power via the same Ethernet cable used for data transmission. This feature reduces the need for additional power adapters and simplifies deployment in various environments.

In summary, Grandstream Networks' GXW410X series of Analog Gateways combines sophisticated technology with practical features to deliver a reliable and cost-effective communication solution. With its SIP support, extensive call management options, security measures, and scalability, the GXW410X is an excellent choice for organizations looking to modernize their telephony systems while optimizing their resources. This device epitomizes Grandstream's commitment to quality, reliability, and innovation in the telecommunications space.