Kodak SV-710 Wireless network connection EX models, Problem Possible causes and/or solutions

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Troubleshooting and support

If...	Try one or more of the following
Cannot copy pictures from	■ Make sure your frame and computer are on.
Kodak EasyShare software.	■ Make sure the USB cable is securely connected (page 10).
	■ Make sure you have installed the latest version of EasyShare
	software (page 1).
	■ From My Collection in EasyShare software, make sure the
	pictures are in the Picture Tray.

Wireless network connection (EX models)

Problem	Possible causes and/or solutions
Frame cannot connect to	■ Make sure you have a wireless router and that it is
the wireless network —	broadcasting the SSID, or enter the SSID manually.
"Wireless network not	■ Make sure your frame and computer are on.
found" appears.	■ Make sure you have installed Windows media player 11 (from
	the EasyShare software CD) and you have allowed sharing in
	media player (page 19).
	■ Make sure the wireless router and network are running before
	the frame begins scanning for a network.
	■ Make sure you are within the operating range of the network.
	Move the frame into the same room with the router.
	■ Check for sources of interference in the wireless signal, such as
	a microwave oven or a cordless telephone.
	■ Check with your router manufacturer for a possible firmware
	update.
	■ Make sure your frame is using the latest firmware. Check
	www.kodak.com/go/digitalframesupport for updates.

29	www.kodak.com/go/support

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Contents Kodak EasyShare Digital picture frame User’s guideEastman Kodak Company Rochester, New York Front View Back/Left Side ViewLCD screen FaceplateTop/Right Side View 3 4 5 6Table of contents Table of contents Table of contents Installing the software Getting startedUsing the remote control Activating the remote controlStoring the remote control Using the remote control buttons First, turn on the power switch on the frameButton Press to Setting up your picture frame Connecting the power cableButtons and controls Inserting a card or camera Insert a memory cardSetting your language Turning on the frameViewing your first slide show Viewing pictures and videos Running a slide showViewing thumbnails Viewing a single picture Playing a videoPress Choosing a different picture location You can view pictures from different locations or sourcesConnecting to your computer Doing more with your frameCopying pictures on your frame Copying between your frame and computerCopying pictures to/from your computer Copying pictures from EasyShare softwareOn your computer, open My Computer or Windows Explorer Select the frame location to which you are copyingDeleting pictures/videos Selecting multiple pictures/videosSelecting one at a time Press to highlight Delete, then press OKConnecting the frame to a PictBridge enabled printer Printing picturesSelecting all Printing from a PictBridge enabled printer Manually changing connection modeMode you need, printer or computer. See Turn on the printer. Turn on the framePlaying music Play all songs. Then press OKPress to return to your picture or slide show Changing frame settings Settings menusSetting Options Upgrade firmware Setting Options Viewing options Clock and timerBrightness Kodak GalleryUpgrading your firmware Press OKUsing Wi-Fi mode-EX models only What are some of the wireless features of my frame?Wireless networking and the Internet Setting up your frame for wireless operationPerform the setup Make sure your computer and router are onViewing pictures over your wireless network Set up your network at a later timeSetting up your Gallery account Viewing pictures from the GalleryPress Home . Kodak Gallery appears on the Home screen Follow the prompts to choose the pictures, then press OKCopying pictures to your computer-wirelessly Creating My SlideshowSelect Set as My Slideshow, then press OK Glossary of common wireless network terms Device-to-device-See Ad HocUsing Wi-Fi mode-EX models only Using Wi-Fi mode-EX models only Using Wi-Fi mode-EX models only Picture frame problems Picture frame/computer communicationsTry one or more of the following Wireless network connection EX models Problem Possible causes and/or solutionsProblem Possible causes and/or solutions Program included with the router Screen messages Screen message Try one or more of the following Check your printer for more infoDigital frame specifications Battery, remote controlAppendix Color displayKodak EasyShare digital picture frame Power Other featuresCommunication with computer Important safety instructions Appendix Limited warranty Limited warranty coverageLimitations Your rights Outside the United States and CanadaFCC compliance and advisory FCC and Industry CanadaN137 Canadian DOC statementLicensing Index Setup Playing Name, frame Network, wireless setupAssign a name Inserting, 5 slots, i typesPortrait, set orientation, 17 power Activating, 2 battery type, 34 holderCleaning Selecting more than one, 12 viewingSlide transitions, setting, 17 software Volume, adjust, ii, 3Stop First slide show