SMASHED SCREEN IDENTIFICATION
A Liquid Crystal Display (LCD) screen is a multilayer complex component.
Under the tough outer plastic layer, the glass sandwich beneath holds the LCD crystals in place, which are themselves suspended in fluid. In the unfortunate event of an accident, particularly a sharp localized impact, the glass will break. The tough plastic outer sheet on the surface of the glass keeps all the glass intact underneath, preventing shards from falling out. This is a specific safety feature, particularly implemented for the younger user and also for
Symptoms are often a dark round mark, a white screen without picture and maybe some multicolored lines. Depending on the individual break, an element of the TV picture may remain for a while, but not for long, as the fluid leaks away. Some inky black staining may also appear upon the crack lines, as the fluid escapes.
Unfortunately a break of this nature is not covered under the manufactures warranty, as it is accidental damage to the product, rather than an original defect from manufacture. Please see below for some sample images of broken LCD panels for reference.
DAMAGE REQUIRING SERVICE
Have the unit serviced by a qualified service technician if:
The unit has been exposed to rain or water.
The unit does not seem to operate normally.
The unit exhibits a marked change in performance.
DO NOT ATTEMPT TO SERVICE THE UNIT BY YOURSELF!
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