Philips 241S4L user manual Green, red, blue, dark, and white dots appears on the screen

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8.Troubleshooting & FAQs

Horizontal flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause " burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn-in", "after- imaging", or "ghost imaging" is a well-known phenomenon in monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your monitor will display unchanging static content.

Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

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Contents 241S4L Table of Contents Safety precautions and maintenance Temperature 0-40C 32-95F Humidity 20-80% RHOperation Notational Descriptions Weee Setting up the monitor 241S4L/241S4LASetting up the monitor Dim down up to 50% of brightness level by one touch 241S4LA Basic and simple instruction on the control keys 20˚ Detach the base stand away from the base column by Detach the base stand away from the base column by Setting up the monitor Why do I need it? Except using key to scroll down, you can alsoHow does it work? Off No optimization by SmartImage What is it? SmartSharpnessPhilips SmartControl Premium First launch -WizardImage Optimization Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Drag and Drop Windows Other alternative path VistaWin No other alternative path available Title Bar Options Display Tune from the start menu or short cut on the desktopLeft Click Menu SmartDesktop Partition Definitions Horizontal Split Top Left side VerticalRight side Vertical Right side Vertical Even SplitTFT-LCD LEDYES Power 241S4LA On mode 22W typ., 30W max 12W Energy ConsumptionPower 241S4LC On mode 23.97W typ Mtbf Rohs YES EpeatResolution & Preset Modes Maximum Resolution Recommended ResolutionFreq kHz Resolution Freq Hz Automatic PowerSaving Automatic power saving featurePower Management Definition 241S4LC Power Management Definition 241S4LYLead-free Product For more information, please visitEpeat Electronic Product Benefits of Epeat2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice Paikka/IlmankiertoVaroitus Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTypes of Pixel Defects Bright Dot DefectsBlack Dot Defects Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsContact Information for Western Europe region Austria Siemens I&S0810 Belgium Care 078 Denmark NovoIBA FujitsuCPS Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting No Picture Power LED not litPower on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Premium FAQs Run Windows Update and updated monitor and/or video driverTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q7 How should I clean the monitor surface? Q9 Can the Philips monitor be mounted on the wall?Q10 Can I connect my monitor to any PC, workstation or Mac? Troubleshooting & FAQs