28Troubleshooting
6 Troubleshooting
6
Troubleshooting
PROBLEM | CAUSE | CORRECTION | |
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No Power | The power cord is disconnected. | Plug the power cord into the wall outlet securely. | |
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No Picture |
| Select the appropriate video input mode on the | |
| The TV is not set to receive the DVD signal. | TV so the picture from the DVD Receiver appears | |
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| on the TV screen. | |
| The video cables are not connected securely. | Connect the video cables securely to both the TV | |
| and DVD Receiver. | ||
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There is little or | Equipment connected via the audio cable is not set | Select the correct input mode of the audio | |
no sound | to receive DVD signal output. | receiver so you can hear the sound from the DVD | |
| receiver. | ||
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| The audio cables are not connected to the speakers | Connect the audio cables into the connection | |
| or receiver securely. | terminals correctly. | |
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| If not, connect speaker cables correctly. | Speaker cables connected correctly. | |
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The DVD picture | The disc is dirty. | Clean the disc using a soft cloth with outward | |
quality is poor | |||
strokes. | |||
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A DVD/CD will | No disc is inserted. | Insert a disc. | |
not play |
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An unplayable disc is inserted. | Insert a playable disc (check the disc type, colour | ||
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| system and regional code). | ||
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| The disc is inserted upside down. | Place the disc with the label or printed side facing | |
| upwards. | ||
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| The menu is open on screen. | Press SETUP to close the menu screen. | |
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| There is a parental lock which prevents the | Enter your password or change the rating level. | |
| playback of DVDs with a certain rating. | ||
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Humming noise | The disc is dirty. | Clean the disc using a soft cloth with outward | |
strokes. | |||
heard while a |
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DVD or CD is | The DVD receiver is located too close to the TV, | Move DVD receiver and audio components | |
playing | causing feedback. | further away from your TV. | |
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Radio stations |
| Check the antenna connection and adjust its | |
can’t be tuned in | The antenna is positioned or connected poorly. | position. | |
properly |
| Attach an external aerial if necessary. | |
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| The signal strength of the radio station is too weak. | Tune to the station manually. | |
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| No stations have been preset or preset stations | Preset some radio stations, see page 24 for | |
| have been cleared (when tuning by scanning preset | ||
| details. | ||
| channels). |
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The remote | The remote is not pointed directly at the unit. | Point the remote directly at the unit. | |
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control doesn’t | The remote is too far from the unit. | Use the remote within 23 feet (7m) of the DVD | |
work well / at all | |||
receiver. | |||
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| There is an obstacle in the path between the | Remove the obstacle. | |
| remote control and the unit. | ||
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| The battery in the remote control are flat. | Replace the battery with an new ones. | |
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