Bose SA-4 manual Care and Maintenance

Page 25

 

Care and Maintenance

 

 

Problem

What to do

 

 

Neither speaker

• Make sure the amplifier is connected to AC (mains) power.

plays

• Make sure the plug is inserted fully and the AC (mains) power

 

outlet is powered.

 

• Make sure content is selected via the SoundTouchapp.

 

• Disconnect the SoundTouchwireless adapter cable from the

 

amplifier. Disconnect AC power from the SA-4 amplifier for three

 

minutes. Reconnect the SoundTouchwireless adapter. Reconnect

 

power to the SA-4 amplifier.

 

 

Only one speaker

Make sure the cables are in good condition and are firmly

plays

connected at both ends for the speaker that does not play.

 

 

One speaker still

Try connecting the speaker that does not play to the other speaker

does not play

cable. If the speaker still does not play, the problem may be with

 

the speaker. If the speaker now plays, you know the speaker and

 

the cable are both good. Disconnect the cable from the ampli-

 

fier terminal, and connect it to the other terminal connector. If the

 

speaker now plays, the problem is likely in the other speaker cable.

 

Replace it. If the speaker does not play, the problem may be in that

 

channel of the amplifier.

 

 

Right and left

• Make sure the cable connected to the SPEAKER OUTPUTS L

stereo channels are

at the amplifier are connected to the speaker on the left in your

heard on the wrong

listening area, and the cable connected to the SPEAKER

speakers

OUTPUTS R at the amplifier are connected to the speaker

 

on the right in your listening area.

 

 

Bass or treble is

Check the speaker cable connections. Make sure the individual

weak

wires are connected + to + and – to –.

 

 

Interference

• Make sure the speaker cables are firmly inserted in the terminals

 

on the back of the speakers and on the amplifier rear panel. Check

 

to be sure no individual wires are touching across terminals.

 

• Make sure the SoundTouchwireless adapter is away from metal

 

objects, other audio/video components, and direct heat sources.

 

 

SoundTouch

• Replace the batteries in the SoundTouch™ controller.

controller does not

• If you are using a local volume control (VCA), turn it to the off

adjust the volume

position.

 

 

Volume suddenly

• Lower the volume setting to see if the level returns to normal. If so,

decreases

the sudden loss of volume was an intentional action of the ampli-

 

fier’s overload protection feature. This engages automatically if the

 

volume is set too high and is overdriving the speakers. Choosing a

 

lower setting should ensure continuous, even volume.

 

• Disconnect the amplifier from AC (mains) power and allow it to

 

cool. Increase ventilation. Reconnect to power. If the volume level

 

returns to normal, the sudden loss of volume was an intentional

 

action of the amplifier's thermal overload protective feature. This

 

engages automaticaly if the amplifier overheats. Increasing ventila-

 

tion should ensure continuous, even volume.

 

 

Wireless adapter

Disconnect the SoundTouchwireless adapter cable from the

does not awaken

amplifier. Disconnect AC power from the SA-4 amplifier for three

from power saving

minutes. Reconnect the SoundTouchwireless adapter. Reconnect

mode.

power to the SA-4 amplier.

 

 

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Contents Owners Guide Safety Information about products that generate electrical noise Please complete and retain for your records Contents Care and Maintenance Personalizing your PresetsTechnical Information AppendicesKey Benefits Introducing SoundTouch from BoseAbout your SoundTouch SA-4 amplifier System featuresUnpacking the system Installing the SoundTouch app Adding the system to your Wi-FinetworkConnecting the system to your home Wi-Finetwork SoundTouch wireless adapter Setup a connector Installing the SoundTouch wireless adapter Installing the SoundTouch SA-4 amplifierConnecting speakers to the SA-4 amplifier Getting help Using the SoundTouch appControlling the system from another computer Downloading the app for your mobile devicePlaying music with the SoundTouch controller Using the SoundTouch controllerWallboard anchors and screws supplied Wall mounting the SoundTouch controllerSoundTouch SA-4 amplifier status indicator Status indicatorsPlaying an AirPlay stream SoundTouch wireless adapter Wi-Fistatus indicator Alternate setup method Power Saving mode Disable/enable Wi-FicapabilityPlaying a preset How presets workPresets with the SoundTouch controller Troubleshooting Adding a Wi-FinetworkCare and Maintenance Customer service CleaningLimited warranty information SoundTouch SA-4 Amplifier FeaturesSoundTouch controller SoundTouch wireless adapterConnector Description Appendix a SA-4 amplifier connector panelAppendix B Wall mounting SoundTouch SA-4 amplifier Wood Wallboard Appendix C Wall mounting SoundTouch wireless adapterBoseLink cable AC power Cord USB cable