| Care and Maintenance |
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Problem | What to do |
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Neither speaker | • Make sure the amplifier is connected to AC (mains) power. |
plays | • Make sure the plug is inserted fully and the AC (mains) power |
| outlet is powered. |
| • Make sure content is selected via the SoundTouch™ app. |
| • Disconnect the SoundTouch™ wireless adapter cable from the |
| amplifier. Disconnect AC power from the |
| minutes. Reconnect the SoundTouch™ wireless adapter. Reconnect |
| power to the |
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Only one speaker | Make sure the cables are in good condition and are firmly |
plays | connected at both ends for the speaker that does not play. |
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One speaker still | Try connecting the speaker that does not play to the other speaker |
does not play | cable. If the speaker still does not play, the problem may be with |
| the speaker. If the speaker now plays, you know the speaker and |
| the cable are both good. Disconnect the cable from the ampli- |
| fier terminal, and connect it to the other terminal connector. If the |
| speaker now plays, the problem is likely in the other speaker cable. |
| Replace it. If the speaker does not play, the problem may be in that |
| channel of the amplifier. |
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Right and left | • Make sure the cable connected to the SPEAKER OUTPUTS L |
stereo channels are | at the amplifier are connected to the speaker on the left in your |
heard on the wrong | listening area, and the cable connected to the SPEAKER |
speakers | OUTPUTS R at the amplifier are connected to the speaker |
| on the right in your listening area. |
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Bass or treble is | Check the speaker cable connections. Make sure the individual |
weak | wires are connected + to + and – to |
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Interference | • Make sure the speaker cables are firmly inserted in the terminals |
| on the back of the speakers and on the amplifier rear panel. Check |
| to be sure no individual wires are touching across terminals. |
| • Make sure the SoundTouch™ wireless adapter is away from metal |
| objects, other audio/video components, and direct heat sources. |
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SoundTouch™ | • Replace the batteries in the SoundTouch™ controller. |
controller does not | • If you are using a local volume control (VCA), turn it to the off |
adjust the volume | position. |
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Volume suddenly | • Lower the volume setting to see if the level returns to normal. If so, |
decreases | the sudden loss of volume was an intentional action of the ampli- |
| fier’s overload protection feature. This engages automatically if the |
| volume is set too high and is overdriving the speakers. Choosing a |
| lower setting should ensure continuous, even volume. |
| • Disconnect the amplifier from AC (mains) power and allow it to |
| cool. Increase ventilation. Reconnect to power. If the volume level |
| returns to normal, the sudden loss of volume was an intentional |
| action of the amplifier's thermal overload protective feature. This |
| engages automaticaly if the amplifier overheats. Increasing ventila- |
| tion should ensure continuous, even volume. |
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Wireless adapter | Disconnect the SoundTouch™ wireless adapter cable from the |
does not awaken | amplifier. Disconnect AC power from the |
from power saving | minutes. Reconnect the SoundTouch™ wireless adapter. Reconnect |
mode. | power to the |
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