Troubleshooting, Problem Cause Solution

Troubleshoot

Basic Unit Operation

MP3

iPod

Troubleshooting

Problem	Cause	Solution
Unit will not turn on	Yellow wire not connected or incorrect voltage	Check connections for proper voltage (11~16VDC)
	Yellow wire not connected or incorrect voltage
	Red wire not connected or incorrect voltage
(no power)	Red wire not connected or incorrect voltage
(no power)	Black wire not connected	Check connection to ground
	Black wire not connected	Check connection to ground
	Fuse blown	Replace fuse
Unit has power	Speaker wires not connected	Check connections at speakers
Unit has power	One or more speaker wires touching each other	Insulate all bare speaker wires from each other and
(but no sound)	One or more speaker wires touching each other	Insulate all bare speaker wires from each other and
(but no sound)	or touching chassis ground	chassis ground
	or touching chassis ground	chassis ground

	Yellow or red wire touching chassis ground	Check for pinched wire
Unit blows fuse	Speaker wires touching chassis ground	Check for pinched wire
	Incorrect fuse rating	Use fuse with correct rating
Unit has audio	Parking brake safety circuit not connected	Check connections at parking brake
(but no video)	Parking brake not applied	Apply parking brake
No video display	Reverse circuit not connected	Check connections at reverse lamp
No video display	Reverse circuit not connected	Select reverse gear
(when in reverse)	Vehicle is not in reverse	Select reverse gear
(when in reverse)	Vehicle is not in reverse

DVD does not start playback	Physical defect in media	Check media for scratches
DVD does not start playback	Wrong region	Use discs labeled "Region 1" or "All" only.
	Wrong region	Use discs labeled "Region 1" or "All" only.
IR remote does not work	Dead battery	Replace battery

Excessive skipping	Unit is not mounted correctly	Check mounting sleeve

	Physical defect in media	Check media for scratches
	Physical defect in media	Check media for scratches
ERR-DISC appears on display	Focus error or disc is in upside down	Press eject or RESET

Region code error appears	Region code error	Use only DVDs labeled “Region 1” or “All” only.
on display	Region code error	Use only DVDs labeled “Region 1” or “All” only.
on display
Front panel will not open/close	Front panel obstructed	Remove the obstacle and press OPEN again to
Front panel will not open/close	Front panel obstructed	resume the monitor open/close sequence.
		resume the monitor open/close sequence.
	Auto antenna is not fully extended	Connect the auto antenna control cable properly

Weak station searching	Auto antenna not properly connected	Connect the auto antenna control cable properly

	Local function is activated	Turn LOCAL function OFF

Unit resets itself when engine	Incorrect connection between ACC and positive	Check wiring and correct
is off	battery wire	Check wiring and correct
is off	battery wire
	Disc is dirty or scratched	Clean disk or replace
	Disc is dirty or scratched	Clean disk or replace
Interruption during playback
Interruption during playback	File is damaged/bad recording	Recreate disc with good files
	File is damaged/bad recording	Recreate disc with good files

Incorrect playback message	Message is longer than LCD can display.
displayed
iPod source not available	Incorrect cable connections	Check connection of the inport adapter to rear of radio
iPod source not available	Incorrect cable connections	Check connection of the inport adapter to rear of radio
		or connection of iPod to inport adapter

Cannot see video and photo	Wrong iPod Video Settings	Change iPod video settings to TV Out
media on TFT screen		Check yellow RCA cable from the inport adapter to the
		radio
All other errors		Refer to the iPOD FAQ section on the website