Troubleshooting
Problem | Possible cause | Remedy |
|
|
|
| |||
|
|
|
| english |
Although the file is visible on the media server, | a) The file is not being made available by your | a) Change your media server. Read up about |
| |
|
| |||
it is not shown in the Network Mediaplayer. | media server. | this in the section "Media Server Software" |
|
|
|
| on page 16. |
|
|
| b) There are more than 300 files in the | b) Distribute the objects among several folders. |
|
|
|
|
| ||
| corresponding folder. | Delete files that are no longer required. |
|
|
|
|
|
|
|
A media file that is displayed can not be | The format of the file is not supported (see | No remedy. |
|
|
played back. | also limitations in section Supported File |
|
|
|
| Formats on page 16). |
|
|
|
|
|
|
|
|
Characters contained in the WLAN key are not | The device only supports the characters shown | Change the WLAN key of the router. |
|
|
shown on the input screen (page 6). | (ASCII standard). |
|
|
|
|
|
|
|
|
When searching for wireless routers, no device | The router is not ready for wireless | Check your wireless router. |
|
|
is found. | communication. | Try to make the connection again a few |
|
|
|
|
|
| |
|
| minutes later. |
|
|
|
|
|
|
|
If with wireless operation there should be any interference such as disruptions during playback or slow reactions by devices to commands, you could |
|
| ||
try the following: |
|
|
|
|
-Keep at least three metres distance from microwave ovens, bluetooth devices, mobile telephones and
-Change the active channel on the WLAN router.
Notes on high definition films
High definition film material (HD films) from format 720p upwards (resolution 1280 x 720 or higher) should be played back via a wired connection. If there is a wireless connection, then technical limitations (e.g. fault liability, bandwidth limitations) can cause disruptions in the playback right up to a complete breakdown of the playback.
15 - 