Questions & Answers, Cont.
Q. Do I need to pay for programming?
A.
Q.How many channels will I receive with the FlatWave antenna?
A.The number of channels will vary from location to location. Generally speaking, if you live in or near a metropolitan area you will receive more channels than if you live outside a metropolitan area. Each location is different. Keep in mind that antenna reception may vary based on terrain (including trees, buildings, hills and mountains). The fewer obstructions, the better your chance for receiving strong digital signals.
Q.Does the FlatWave antenna work with any TV?
A.The FlatWave antenna works with any TV or device that has an ATSC tuner. Devices that have
TIP Any television manufactured after March 1, 2007 is required by U.S. government to have an ATSC tuner. If your TV menu has
an option for scanning for digital channels, then your television has an ATSC tuner.
Q. Can I connect the FlatWave antenna to multiple televisions?
A.
Q. Is there anywhere that the antenna shouldn’t be mounted?
A. The antenna is designed for indoor use only. The FlatWave antenna is not meant to be mounted outdoors or in the attic.
Q. How do I know where the signal is strongest?
A. After connecting the coax cable from the FlatWave antenna to the “Antenna In” port on the TV, run a channel scan. Try the antenna in different locations, making sure to run a channel scan every time you move the antenna. Finding TV signal is similar to cell phone coverage. Sometimes walking a few feet can make a difference. The less obstructions and the higher the antenna is mounted, the better chance of receiving a strong signal.
Troubleshooting
Issue | Possible Cause |
|
|
I am not getting channels. | Something may be obstructing the |
| signal. Try the antenna in a new |
| location. Try running a new channel |
| scan on the TV. |
|
|
One channel is missing. | Something may be reflecting the |
| signal. Try turning the antenna 10 |
| or 20 degrees in either direction |
| to avoid reflection or to better |
| optimize the signal, or try moving |
| the antenna to a new location. |
| Make sure to run a new channel |
| scan on the TV every time you |
| move the antenna and from time to |
| time to maintain optimal reception. |
| Refer to the channel scan insert for |
| more information. |
|
|
The picture or sound freezes | This is often caused by a weak or |
while I am watching a | intermittent signal. Try moving |
channel, or there are boxes in | the antenna to a better location or |
the picture. | aiming it directly at the tower for |
| this channel. |
|
|
Digital Television Facts
Your Winegard antenna is digital and HD ready. This means that the antenna receives all available digital and HD local programming in your area.*
The FlatWave antenna works with any TV or device with an ATSC tuner. As more and more local networks are broadcasting their programs in HD, you can experience your favorite shows in crisp, clear FREE HD! You also have the ability to receive programming that cable and satellite companies may not provide. It doesn’t get any better than that!
*Antenna reception may vary based on transmitting antenna tower height, lobe pattern of the transmitter, height of the receiving antenna, weather conditions and terrain on receiving path including trees, buildings, hills, mountains, etc.