88
Tro u b l es h o o t ing
The phone does not
switch on
Remove and reinstall the
battery (see page6). Then
charge the phone until the
battery icon has stopped
flashing. Finally, unplug
from the charger and try to
switch the mobile on.
The display shows
BLOCKED when
you switch on
Somebody tried to use your
phone but didn’t know the
PIN code nor the unblocking
code (PUK). Contact your
service provider.
The and
symbols are not
displayed
The network connection is
lost. Either you are in a radio
shadow (in a tunnel or
between tall buildings) or you
are outside the network
coverage area. Try from
another place or contact your
network operator for
assistance/information about
the network.
The display doesn't
respond (or the
display responds
slowly) to key
presses
The display responds more
slowly at very low
temperatures. This is normal
and does not affect the
operation of the phone. Take
the phone to a warmer place
and try again.
In other cases please contact
your phone supplier.
Your phone doesn’t
return to the idle
screen
Press and hold
c
, or
switch off the phone, check
that the SIM card and the
battery are installed correctly,
and switch it on again.
Your phone doesn’t
display the phone
numbers of incoming
calls
This feature is network and
subscription dependent. If
the network doesn’t send the
caller’s number, the phone
will display
Call 1
instead.
Contact your operator for
detailed information on this
subject.
Philips639_APMEA_CTA_GB.book Page 88 Saturday, February 28, 2004 2:40 PM