9 Troubleshooting

Television and remote control

Picture

The TV does not switch on

Verify the mains cord connection.

Verify if both connectors of the single cable are connected properly to the TV hub and to the TV screen.

Verify if you pulled out the plastic insulation sheet from the batteries of the remote control.

Verify if the batteries of the remote control are not empty or weak.Verify their orientation.You can use the keys on the TV hub to switch the TV on.

Unplug the mains cord, wait a minute and plug it back in.Try again to switch on.

The TV does not react on the remote control

Verify if the batteries of the remote control are not empty or weak.Verify their + orientation.

Clean the remote control and TV sensor lens.

The TV switches off and the red light blinks

Unplug the mains cord, wait a minute and plug it back in.Verify if there is enough space for ventilation. Wait until the Connectivity hub has cooled down. When the TV does not restart to standby and the blinking occurs again, call our Customer Care.

You forgot your code to unlock Child lock

See section 5.7.3 Set code / Change code.

Wrong language in the TV menu ?

Follow these steps to change the language.

Press Menu Ï on the remote control. ® Use œ to select the last menu line. ÒPress πthree times.

Press o or œ to select your language. º Press OK.

Press Menu Ï to quit the menus.

TV channels

Some TV channels are gone

Verify if the correct channel list is chosen.

A channel could be uninstalled in the Rearrange menu.

No digital channels found during installation

Verify if the TV supports DVB-T or DVB-C in your country. See the label “Digital TV Country Compatibility” on the back of the TV screen.

The sound is on, but there is no picture

• Verify the contrast or brightness setting in the menu.

The TV picture is poor

Verify if the antenna is connected properly.

Non-earthed audio devices, neon lights, high buildings or mountains can influence the picture quality.Try to improve the picture by changing the antenna direction or place devices away from the TV.

Verify if the correct TV system is chosen in the Manual installation menu.

If only a certain channel is poor, try to fine tune this channel in the Fine tune menu. See section 6.2.3.

The picture has poor colour

Verify the colour settings in the Picture menu. Select any of the smart settings in the Smart settings menu. See section 5.3.1.

Verify the connections and cables of the connected devices.

Picture delay when a game console is connected

To prevent picture delay, set the TV in game mode. Press Menu > TV menu > Smart settings > Game.

The TV does not remember my settings when I switch back on

Verify if the TV is set to Home in the TV menu > Setup > Installation > Preferences > Location menu.

The picture does not fit the screen, it is too big or too small

Select a more fitting picture format in the Picture format menu.

See section 5.3.4 Widescreen picture format.

Name your connected device in the Connections menu to obtain the best signal handling.

See section 7.5.1 Naming your devices.

The picture position on screen is not correct

Some picture signals from some devices do not fit the screen correctly.You can shift the picture with the cursor keys on the remote control.Verify the signal output of the device.

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Troubleshooting

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Philips 42PES0001D/H manual Troubleshooting, Television and remote control, TV channels, Picture has poor colour

42PES0001D/H specifications

The Philips 42PES0001D/H is a remarkable television set that exemplifies advanced technology and superior design in the world of home entertainment. Known for its stunning visuals and exceptional sound quality, this model is designed to immerse viewers in their favorite movies, shows, and games.

One of the standout features of the 42PES0001D/H is its Full HD resolution, which delivers crisp and vibrant images. With a resolution of 1920x1080 pixels, it ensures that every detail is sharp and clear, providing an exceptional viewing experience. Whether watching high-octane action films or delicate nature documentaries, the television excels in delivering lifelike visuals.

The display technology utilized in the Philips 42PES0001D/H is an LCD panel with LED backlighting. This combination results in improved brightness and enhanced color accuracy. LED technology allows for deeper blacks and brighter whites, ensuring a balanced and dynamic picture quality. Moreover, this model incorporates advanced picture processing capabilities that enhance image fluidity, making it perfect for fast-paced content.

The sound quality of the 42PES0001D/H is equally impressive, featuring built-in speakers that produce rich audio output. With a total power output that delivers clear dialogue and booming bass, viewers can enjoy a cinematic sound experience without the need for external speakers. Additionally, the television is equipped with sound technologies that optimize audio performance based on the content being viewed.

For connectivity, the Philips 42PES0001D/H offers multiple HDMI and USB ports, providing seamless access to various devices, such as game consoles, Blu-ray players, and external storage. This makes it easy to enjoy a diverse range of content. The television also supports multimedia playback, allowing users to view photos, play music, and watch videos directly from USB devices.

User-friendliness is another hallmark of the 42PES0001D/H. It comes with an intuitive interface that simplifies navigation through different settings and features. The remote control is thoughtfully designed for easy access to commonly used functions.

Overall, the Philips 42PES0001D/H combines cutting-edge technology with user-centric features, making it a fantastic addition to any home theater setup. With its stunning visuals, excellent audio quality, and versatile connectivity options, it is a television that truly elevates the viewing experience.