Troubleshooting
If the information provided below does not help, please consult an authorised GRUNDIG dealer. Please bear in mind that malfunctions can also be caused by external devices such as video recorders or satellite receivers.
Problem | Possible cause | Remedy |
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Screen lit (snow), but no station | Antenna cable | Is the antenna cable connected? |
visible |
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| No TV channel tuned | Start a channel scan |
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Insufficient contrast in picture | The picture settings are not correct | Adjust the brightness, contrast or colour |
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| setting |
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| Problem at station | Try another channel |
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Picture and/or sound distorted | Interference from other devices | Place the device in a different position |
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Ghosting, reflection | Channel setting | Automatic or manual tuning/fine tuning |
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| Antenna | Have antenna cable or system checked |
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No colour | Colour intensity too low | Turn up the colour |
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| Adjust TV standard (if setting option is | Select the correct colour standard |
| available) |
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| Problem at station | Try a different channel |
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Picture but no sound | Volume is set to a minimum | Turn up or switch on the volume |
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Teletext impaired or absent | Problem at station | Try a different channel |
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| Television channel (no teletext) | Try with a different TV channel, |
| or antenna system | carry out fine tuning |
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| Station signal too weak | Check antenna |
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The remote control does | Obstacle between remote control and | Point remote control at television |
not work | device. |
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| Battery problem | Check batteries and replace if |
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| necessary |
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| Operating mode undefined | Switch off the television at the mains |
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| switch for two minutes |
Picture too dark in PC mode | Incorrect setting for picture resolution | Change settings on the PC |
| and picture frequency on the PC | (e.g. 1280 x 768 resolution, |
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| refresh rate 60 Hz) |
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Unable to discover DMS device | DMS device is not turned on or started. | Make sure that the DMS device is turned |
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| on and started. |
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| Network connection settings are not made. | Check the network settings. |
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Poor picture quality (pixel) in | Poor WiFi signal due to sheelding of | Connect the WiFi USB dongel with an |
WLAN mode. | the television set. | USB extension cable to the television set. |
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| Place the WiFi USB dongle in this way |
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| that the reception is not distored by the |
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| television. |
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