1911Troubleshooting, Frequently Asked Questions FAQ

1911Troubleshooting

Frequently Asked Questions (FAQ)

The image is blurred:

Read the How to adjust the screen resolution section, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

How do you use a VGA extension cable?

Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the How to adjust the screen refresh rate section It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster.

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Read the How to adjust the screen resolution section. Select the native resolution.

Pixel errors can be seen:

One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color.

•Clean the LCD screen.

•Cycle power on-off.

•These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology.

The image has a faulty coloration:

It has a yellow, blue or pink appearance.

On the monitor, press “Enter” key and press W or X key to move to the “Recall” icon and press “Enter” key to enter “Recall” sub menu. Press Wor Xkey to select “Color Recall” and select “Yes” in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

No image can be seen:

Is the prompt on the display illuminated in green?

If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read “Supported operating modes” section.

Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

Troubleshooting 28

FP72G specifications

The BenQ FP72G is a notable addition to the realm of LCD monitors, known for combining essential features and advanced technologies that cater to both casual users and professionals. Designed with a user-centric approach, the FP72G offers a blend of performance, quality, and versatility, making it an excellent choice for various applications.

One of the standout features of the BenQ FP72G is its 17-inch display, which utilizes an advanced LCD panel that guarantees sharp images and vibrant colors. The monitor delivers a native resolution of 1280x1024 pixels, resulting in crisp text and detailed visuals that enhance the user experience, whether for work or entertainment. With a 75Hz refresh rate, the FP72G ensures smooth video playback, making it suitable for multimedia applications.

In terms of technology, the FP72G incorporates BenQ's proprietary Senseye Technology, designed to enhance color accuracy and vibrancy. This technology optimizes the display settings based on the content being viewed, resulting in improved visual quality. Additionally, the monitor supports a wide color gamut, ensuring that users experience rich and true-to-life colors, which is particularly beneficial for graphic design and photography.

The FP72G also boasts a quick response time of 5ms, reducing motion blur and ghosting in fast-paced visuals. This makes it a great option for gaming and action-packed videos, allowing users to enjoy seamless and fluid motion. Furthermore, the monitor features a contrast ratio of 1000:1, which highlights the differences between light and dark areas, further enhancing the overall viewing experience.

Ergonomics and usability are significant considerations in the design of the FP72G. The monitor is equipped with tilt adjustments, allowing users to customize their viewing angles for maximum comfort. Additionally, the display features built-in speakers, eliminating the need for external audio solutions and simplifying the setup process.

Energy efficiency is another key attribute of the BenQ FP72G. The monitor complies with energy-saving standards, helping users to reduce their carbon footprint while ensuring affordability on electricity bills. With its combination of practicality, advanced technologies, and user-friendly design, the BenQ FP72G stands out as a reliable choice for those seeking a high-performing monitor for everyday tasks and entertainment.