Planar PT1945S, PT1945RW manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected as described in the "Installation" section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024 for PT1945R/S.

Reconfigure the resolution of your computer to make it less than or equal to 1366 x 768 for PT1945RW.

Problem: Image has vertical flickering line bars.

Use "Fine" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

Use "Horizontal size" to make an adjustment.

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display.

Problem: Vague image (characters and graphics)

Use "Fine" to make an adjustment. If this problem persists, use "Horizontal size" to make an adjustment.

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Contents USER’S Guide Important Recycle Instructions Table of Contents Precautions Usage NoticeAbout PT1945R/PT1945RW/PT1945S Features includeIntroduction Touch Screen for PT1945R/PT1945RWPackage Overview Front View InstallationProduct Overview PT1945R/PT1945S Bottom ViewStart Your Installation PT1945RW Connecting the Display Figure PT1945R/PT1945S Kensington Security Slot Vesa Mount Your Monitor Remove the Deskstand User Controls Side Panel ControlsHow to Use the OSD Menus Please noteOn-Screen Display Menus Main OSD MenuTroubleshooting AppendixNo Signal Product Dimensions 279.5 mm 457.8 mm 312.2 mm Mode Resolution Frequency KHz Frequency Hz Compatibility ModesVesa Wxga Touch Screen Driver Installation PT1945R/PT1945RW/PT1945S Optional Calibration Tool InstallPT1945R/PT1945RW/PT1945S Install Instructions CustomPlease Note Cables, Replacement Lamps, Accessories Technical Support Product Registration and Technical SupportRegister Your Planar Products Today Planar Systems, Inc
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PT1945R, PT1945RW, PT1945S specifications

The Planar PT1945S, PT1945RW, and PT1945R are advanced touch screen monitors designed for a myriad of applications, including retail, hospitality, and various interactive environments. These monitors are known for their durability, versatility, and user-friendly features, which make them ideal for businesses looking to enhance customer engagement and streamline operations.

One of the standout features of the PT1945 series is the high-quality display. With a 19-inch screen that offers a vivid resolution of 1280x1024 pixels, the monitors ensure sharp and clear visual output. This is complemented by a wide viewing angle, which allows users to see the screen clearly from different positions. The high brightness levels further aid visibility, making it suitable for varying ambient light conditions.

Touch technology is at the forefront of the Planar PT1945 lineup. These monitors utilize advanced capacitive touch technology, which enables highly responsive and accurate touch input. This technology supports multi-touch functionality, allowing users to execute gestures more intuitively, enhancing the interactive experience. Whether it's pinching to zoom or swiping through menus, users can expect smooth and precise operation.

Another hallmark of the PT1945 series is connectivity. With multiple input options, including VGA, DVI, and USB, these monitors can easily integrate into existing systems and workflows. This versatility means that they can be used with various devices and software applications, making them ideal for a range of environments.

Durability is also a key characteristic of the PT1945 series. Designed for heavy use, these monitors feature a ruggedized construction that can withstand the rigors of constant interaction. This build quality helps ensure longevity, making them a smart investment for businesses that require reliable and long-lasting technology.

The user-friendly design extends to the ergonomics of the monitors. They can be adjusted for various viewing angles, enhancing comfort during long periods of use. Moreover, the monitors are equipped with anti-glare screens, which reduce reflections and facilitate easier visibility in bright environments.

In summary, the Planar PT1945S, PT1945RW, and PT1945R color monitors combine impressive display quality, advanced touch technology, versatile connectivity, and robust durability. These features make them an excellent choice for businesses aiming to leverage touch screen technology for improved customer interaction and streamlined workflows. With their user-friendly design and reliability, the PT1945 series stands out as a leader in the touch monitor market, catering to a diverse range of applications and industries.