TROUBLE SHOOTING
Before requesting service for this unit, please check the following chart for possible causes and remedies. If the remedies indicated in the chart below do not solve the problem, please consult your dealer for instructions.
Common Symptom | Possible Cause | Remedy | |
No power | Power cord is not properly connected to the | Make sure there is a connection between the power cord | |
power outlet | and the outlet. | ||
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| The power is automatically turned off after 20 minutes | |
Power turn off | Auto power off function | have elapsed in the stop mode (auto power off function). | |
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| Turn the power back on. | |
Disc tray can't close | Disc is not properly placed | Replace the disc properly. | |
| Power is OFF |
| |
| No disc is inserted (“no disc” will be shown on | Turn the power ON. | |
| screen). | Insert a disc. | |
No playback | Disc is upside down. ("No disc” is shown on | Reload disk. The label side should face upward. | |
screen). | Clean disc surface. | ||
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| Dirty disk | Replace disc. | |
| Deformed disk | Turn power on for | |
| Condensation in unit |
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Unwanted | Poor disc | Replace disc | |
display during playback | Video CD (MPEG1) | Playback with DVD format | |
| Slow or fast playback | Press [PLAY] to resume normal playback | |
No audio | Audio terminals are not connected. | Check audio connections | |
TV volume is too low | Adjust TV volume | ||
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| Wrong AUDIO OUTPUT setting | Check AUDIO OUTPUT setting | |
| Disconnection of video equipment | Check video connections | |
No Video | Check video output setting of VIDEO OUTPUT in | ||
Wrong output setting of VIDEO OUTPUT | |||
| GENERAL SETUP | ||
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| No batteries in remote control | Put in new batteries | |
Remote control unit does not | Dead batteries | ||
Replace batteries | |||
work | Remote control not being pointed at the | ||
Point the remote control at the remote sensor | |||
| remote sensor | ||
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DVD Symptom | Possible Cause | Remedy | |
Does not play, even when a title | Prohibited by the parental rating | Confirm the PARENTAL setting. | |
is selected | |||
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Audio or subtitle language is | The selected language does not exist in the |
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not the one selected during the | Select another language using [AUDIO] or [SUBTITLE] | ||
disc | |||
initial setting. |
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Setting language is not what | Wrong OSD language setting | Check the OSD language setting | |
you want | |||
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Audio or Subtitle can not be | The disc contains only one language | Check the disc contents. | |
changed | Some disc should be changed in DVD MENU. | ||
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The password for parental |
| Use “3308” to override the forgotten password and | |
rating has been forgotten |
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The video image brightness | The DVD player is connected to the television | Connect the DVD player directly to the TV, bypassing the | |
fluctuates during playback | via a video tape recorder | VCR. | |
Can not fast scan during | Some discs may have sections, which prohibit | No operation can be done during this problem. | |
playback of DVD movie. | skip or scan operations by users. | ||
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