RCA DRD212NW user manual Troubleshooting, Running the System Test

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Troubleshooting

Troubleshooting

The DSS System Test allows you to run a basic diagnostics check on your DSS system. If you are experiencing any trouble with your system, run the system test.

Make sure that

•All connections—jacks, cables, etc. are correctly in place. See Connecting Your DSS Receiver, page 38, for more information.

•There are batteries in the remote, and that they are working correctly.

•The access card is installed in the receiver.

Running the System Test

Follow these steps to run the diagnostics system test on your system.

1.Turn on your TV and the DSS receiver.

2.Press DSS to put remote in DSS mode, then press MENU to bring up the Main menu.

3.Point to Options and press SELECT. The Options menu comes up.

4.Point to Setup and press SELECT. The Setup menu comes up.

5.Point to System Test and press SELECT. The System Test display screen comes up.

6.Point to the Test button and press SELECT. Follow the on-screen directions after the test is completed.

7.If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone connection, and access card.

8.If you continue to have problems, call 1-800-679-4776.

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Contents USER’S Manual Service Personnel Safety InformationUsing On-line Help Using Your DSS SystemSetting Up Your DSS System What is the DSS System? Important Note about This User’s Manual Using this ManualOnly Rule Point and Select What is Point and Select?Point SelectBringing Up the Program Guide Using the Program GuideGetting Around in the Program Guide Exiting from the Program GuideExit Button Sorting the Program GuideButton Sports Button Movies ButtonOther Button All ButtonMenus Using the Menu SystemDisplay Screens Using the Menu System Help Buttons OK ButtonsExit Buttons Help Buttons Using On-line HelpAuto Help Menu Help Pay-Per-View Programs Major FeaturesUsing the Attractions Menu for PPV Programs Using the Program Guide for PPV ProgramsDSS Mailbox How to tell when you have mail Setting Up Channel Lists Building Your Channel Lists Select Channel List FAV ButtonSelect Channel List Setting Ratings, Spending, and Channel LimitsSetting the Ratings Limit Locking the System Locked UnlockedSession Unlock Alternate Audio ProgramsOther Features It is available if you need more information World View Parts of the DSS SystemHome View Back Panel Front Panel Remote Buttons Clear ALT AUD FAV TV/DSS Prev CH Mute Programming the Remote to Control Your TV Setting up the RemoteInstalling the Batteries NEC TV CodesJacks and Cables Connecting Your DSS Receiver to Your TVVideo Jack and Cable* S-VHS Audio/Video Jacks and Cables* RCA-typeConnection a Choosing a ConnectionConnection B Connection CTo connect TV, VCR and antenna or cable box To use this connection you must haveTo receive DSS programming To receive off-air programming no cable boxVCR Connection B Very Good Picture and Sound Quality Or Antenna To receive cable programming with cable box To connect TV, VCR, and antenna or cable boxConnection C To connect TV and antenna or cable box Connection D Good Picture and Sound QualityOr Antenna Satellite Dish DSS Receiver Glossary Access CardTV/DSS Dish Pointing Menu TreeRunning the System Test TroubleshootingToll-free telephone product help Warranty InformationWhat we will do Limited WarrantyIf you are not located near an exchange point If you purchased your DSS Product in Canada FCC Registration Information FCC RegulationsRadio Interference Canadian D. O. C. Regulations Miscellaneous Supplies AccessoriesCables and Connectors Please 38-47 Index1Q57 411-01B